WESTHILL BIKES LINK, User Manual

WARRANTY

Westhill bikes are covered by a limited 3-year warranty. Aside from general cycle maintenance, any 

work to the motor should be carried out by a Westhill technician or authorised dealer.

1. Warranty periods

The statutory warranty valid at the time of 

delivery applies to:
Frame: 3 years
Motor: 2 years
Battery, Charger & Controller: 2 years

2. Warranty conditions

2.1 Requirements

There is a defect in materials or workmanship or 

an error of information.
The cause of the change in the product is 

neither natural nor related to its functions, wear 

and tear or ageing.
The damage was not caused by use of the bike 

for other than the intended purpose.

2.2 Warranty exclusions

Damage caused by improper use or force 

majeure.
All parts subject to function-related wear and 

tear, unless this is the result of a defect in the 

manufacturing process or material.
Damage which results from improper or 

replacement of parts by persons other than 

trained professionals.
Accidental damage or other external effects, 

provided these are not the result of defective 

products or information.
Repairs resulting from the use of second-hand 

parts or damage caused by this use.
Damage resulting from competitive use.

Observing the required service intervals is also 

a condition of any warranty claims you may 

make.

2.3 The following are considered wear 

parts under the statutory warranty:

Tyres
Rims in combination with rim brakes

Spokes
Brake pads
Chains and toothed belts
Chain wheels, sprockets, bottom brackets and 

jockey wheels
Sliding bearings
Lamps for lighting system
Handlebar tape/handle grips
Hydraulic oils and lubricants
Gear-shift cables and brake cables

Batteries (depletion of capacity to 60% is 

(2) Circumstances outside our control

FW3 Ltd shall not be liable for any failure 

in service as a result of FW3 Ltd, or FW3 

Ltd agents employees or contractors being 

performance of its obligations by reason of any 

circumstances beyond its reasonable control. 

Such circumstances include, but are not limited 

(3) Disclaimers

FW3 Ltd shall not be liable for any indirect, 

incidental, special or consequential damages 

losses or expenses (including without limitation 

reputation or lost business) arising directly or 

indirectly, from the purchase use or sale of the 

Product, whether or not FW3 Ltd was advised or 

aware of the possibility of such damages, losses 

or expenses. It is the customer’s responsibility 

to make lawful use of the products FW3 Ltd 

supplies.

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In this warranty the following terms shall have 

the following meanings: Westhill Bikes shall 

mean FW3 Ltd; Westhill Product shall mean 

FW3 Ltd; Product Warranty Period shall mean 

mean a period commencing on the original 

date of purchase as new

the

delayed, prevented or hindered in the