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SOLvING pRObLEMS
FAULTS
If there is a problem with the oven and/or grill, please:
• Check the points listed below before calling for service. It may be possible to avoid a call by fixing the problem yourself –
and so continue cooking.
• For cooking problems, see page 15.
NOTE:
We may charge for service even in the guarantee period if your problem is due to the causes listed below.
FURTHER INFORMATION
If you need more information, service, replacement parts or have a warranty enquiry, please contact the Customer Care Centre:
• Australia – 1300 363 640, 8.00am - 5.00pm EST Monday - Friday
• New Zealand – 09 573 2384, 8.00am - 5.00pm EST Monday - Friday
Please have the following information ready: Model, Model Number and Serial Number. This is shown on the data plate
which is visible when the oven door is open.
pRObLEM
pOSSIbLE CAUSES
wHAT TO DO
Oven or grill not working
Power not turned on
Switch on electricity
Household fuse blown
Check fuses
Controls incorrectly set
Reset controls
Circuit breaker tripped
Check circuit breaker
Clock not set
Set time of day on timer
NOTE:
If the household fuse continues to blow, call the Electrolux Customer Care Centre.
Oven not heating enough
Foil or trays on bottom of oven
Remove foil or trays
Light and fans on continuously
Timer not in manual mode
Set timer to manual mode
Oven not working
Timer not in manual mode
Set timer to manual mode
Household fuse blown
Check fuses
NOTE:
If the household fuse continues to blow, call the Electrolux Customer Care Centre.
Oven light not working
Household fuse blown
Check fuses
Circuit breaker tripped
Check circuit breaker
Lamp blown or loose in socket
Replace or tighten lamp
NOTE:
If the household fuse continues to blow, call the Electrolux Customer Care Centre.
Cooker smoking when first used
Protective oils being removed
Turn grill on high for 30 mins and then the
oven on 220°C for 1 hour
Too much condensation building up when
baking
Too much water used when cooking
Reduce amount of water
Leave oven door open after cooking
Smells when first using oven
This is normal
60 minute or 2 hour timer ring not audible
Timer not wound sufficiently
Turn timer knob past 20 minutes then turn
back to required number of minutes
Gas hotplates not working
Power not turned on at appliance
Switch on electricity
Household fuse has blown or power supply
is turned off
Check fuses
Gas is off
Check gas is supplied to the cooker
Burner parts or spark plugs are wet or dirty
Clean and dry burners or spark plugs
Timer flashing
Power failure or interruption
Reset time of day
NOTE:
In the event of a power failure the gas burners may still be lit with a handheld igniter and used. Take care to avoid letting
unburnt gas flow for more than 5 seconds when attempting to light the burner.
SOLvING pRObLEMS
