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ETL-ES-GW-IndustrialWC-WH17
TrOuBLESHOOTInG GuIdE
If you have difficulty operating your new ceiling fan, it may be the result of incorrect assembly, installation, or wiring. In some cases, these
installation errors may be mistaken for defects. If you experience any faults, please check this Trouble Shooting Chart. If a problem cannot
be remedied, please consult with a qualified electrician and do not attempt any electrical repairs yourself.
TROUBLE
1. If fan does not start:
2. If fan sounds noisy:
3. If fan wobbles:
SUGGESTED REMEDY
1. Check main and branch circuit fuses or circuit breakers.
2. Check wire connections as performed in step #13 or #16 of installation.
CauTIOn:
Make sure main power is turned off.
3. If the fan still will not start, contact a qualified electrician. Do not attempt to troubleshoot internal electrical connections yourself.
1. Check to make sure all screws in motor housing are snug (not over tightened).
2. Check to make sure the screws which attach the fan blade to the motor are tight.
3. Some fan motors are sensitive to signals from Solid State variable speed controls. DO NOT USE a Solid State variable speed control.
4. Allow “break-in” period of 24 hours. Most noises associated with a new fan will disappear after this period.
All blades are weighed and grouped by weight.
The following procedures should eliminate most of the wobble. Check for wobble after each step.
1. Check that all blade are tightened securely to motor.
2. Make sure that canopy and mounting bracket are tightened securely to a fan rated electrical box or a ceiling joist.
3. If blade wobble is still noticeable, interchanging two adjacent (side by side) blades can redistribute the weight and possibly result in smoother operation.
