Westinghouse Outdoor Power Equipment - 14
WARRANTY
RESPONSIBILITY OF THE PARTIES
WESTINGHOUSE OUTDOOR POWER EQUIPMENT LLC’S RESPONSIBILITY
Westinghouse Outdoor Power Equipment LLC (hereinafter “Westinghouse”) warrants to the original purchaser
that its Westinghouse line of portable solar generators will be free from defects in material and workmanship.
Subject to normal use and maintenance from the date of purchase, Westinghouse agrees to repair or replace at
Westinghouse’s sole discretion, any defective product free of charge at any authorized Westinghouse Service
Dealer within the below listed applications, time periods, limitations, and exclusions.
CONSUMER’S RESPONSIBILITY
To ensure trouble free warranty coverage it is important that you register your Westinghouse portable solar
generator. You may register on-line at www.westinghouseoutdoorpower.com/register-your-product/, or by
automated phone at 1-855-944-3571. Registering your product confirms your warranty coverage and provides
a direct link between you and Westinghouse if we find it necessary to contact you regarding your portable solar
generator. Transportation charges on a product submitted for repair or replacement under this warranty are the
sole responsibility of the purchaser.
Your receipt for purchase including date of purchase, model purchased, and product serial number must be
maintained and presented to a Westinghouse
Authorized Service Dealer for warranty service. You must demonstrate reasonable care and use and follow
suggested maintenance guidelines as prescribed in the operator’s manual for your Westinghouse portable solar
generator. Proof of purchase rests solely with you, the original purchaser.
PRODUCT WARRANTY PERIOD
The warranty period for your Westinghouse portable solar generator is 24 months. In each case, the warranty
period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from
the first consumer purchase, model, and serial number are required in order to establish the start date for the
warranty period.
REMEDY
Westinghouse will repair or replace (at Westinghouse’s sole option and expense) any Westinghouse portable
solar generator product that fails to operate during the applicable warranty period due to defect in workmanship
or material. If a valid claim is made during the applicable period, Westinghouse, at its option, will either (1) repair
the product, or (2) exchange the product with a product that is of equal value. A replacement product assumes
the remaining warranty of the original product or ninety (90) days from the date of replacement, whichever is
greater. The customer is fully responsible for the return shipping costs.
The customer is fully responsible for any and all associated ship cost of replacement plastic parts. For questions
regarding coverage, please contact support@wpowereq.com or 1-855-944-3571.
LIMITED TO ORIGINAL CONSUMER BUYER
The warranty on Westinghouse’s portable solar generators are limited to the original consumer purchaser and
are not transferable to any subsequent owner.
EXCLUSIONS
Westinghouse portable solar generator warranty does not apply to any of the following:
• Cosmetic defects such as paint, decals, etc.
• Costs of normal maintenance and adjustments.
• Repairs or diagnostics performed by individuals other than a Westinghouse Authorized Service Dealer (unless
approved by Westinghouse)
• Failures due to normal wear and tear, accident, misuse, abuse, negligence or improper use.
• Failures caused by any external cause or act of God, including but not limited to, collision, theft, vandalism,
riot, war, fire, freezing, lightning, earth-quake, windstorm, hail, water, flood, tornado, or hurricane.
• Damage related to rodent and/or insect infestation.
•
Products that are modified or altered in a manner not authorized in writing by Westinghouse.
• Any incidental, consequential or indirect damages caused by defects in materials or workmanship, or any
delay in repair or replacement of the defective part(s).
• Failure due to misapplication.
• Telephone, cellular phone, facsimile, Internet access, or other communication expenses.
• Expenses related to “customer instruction” or troubleshooting where no manufacturing defect is found.
• Overnight freight or special shipping costs for replacement part(s).
• Overtime, holiday or emergency labor.
