24 | Westinghouse Outdoor Power Equipment, LLC
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
CORRECTION
Engine will not start
Battery switch in the OFF position.
Turn battery switch to the ON position.
Out of fuel.
Refuel.
Bad fuel, generator stored without treating
or draining gasoline, or refueled with bad
gasoline.
Drain the fuel tank. Refuel with fresh gasoline.
Dirty air filter.
Clean the air filter.
Low engine oil level stopped generator.
If low oil LED illuminated, turn battery switch
to the OFF position. Add engine oil.
Spark plug wet with fuel (flooded engine).
Wait five minutes. Turn battery switch to
the OFF position. Pull recoil handle rapidly
several times. If the generator does not start,
remove spark plug and dry.
Spark plug faulty, fouled, or improperly gapped. Gap or replace the spark plug. Reinstall.
Fuel filter restricted, fuel system malfunction,
fuel pump failure, ignition malfunction, valves
stuck, etc.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
Battery drained.
Use the recoil handle to start the generator.
Charge the battery.
Choke partially open or closed due to weak or
disconnected battery.
Manually set the choke. See Maintenance
section.
CO sensor removed or modified
Return to original configuration
CO sensor activated or system fault occurred
Relocate generator/ Contact Westinghouse
customer service toll free at 1 (855) 944-
3571.
Engine starts, then shuts down
Out of fuel.
Refuel.
Incorrect engine oil level.
Check engine oil level.
Dirty air filter.
Clean the air filter.
Contaminated fuel.
Drain the fuel tank. Refuel with fresh gasoline.
Defective low oil level switch.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
Engine lacks power
Air filter restricted.
Clean or replace air filter.
Bad fuel, generator stored without treating
or draining gasoline, or refueled with bad
gasoline.
Drain the fuel tank. Refuel with fresh gasoline.
Fuel filter restricted, fuel system malfunction,
fuel pump failure, ignition malfunction, valves
stuck, etc.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
Engine runs rough or bogs when load applied
Dirty air filter.
Clean the air filter.
Generator overloaded.
Unplug some devices.
Faulty power tool or appliance.
Replace or repair tool or appliance. Stop and
restart the engine.
Fuel filter restricted, fuel system malfunction,
fuel pump failure, ignition malfunction, valves
stuck, etc.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
No power at AC receptacles
AC circuit breaker/s tripped.
Check AC loads and reset circuit breaker/s.
Faulty power tool or appliance.
Replace or repair tool or appliance. Stop and
restart the engine.
Faulty generator.
Contact Westinghouse customer service toll-
free at 1 (855) 944-3571.
Troubleshooting
TROUBLESHOOTING
