© 2017 RVM Australia Pty Ltd. All Rights Reserved
7
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
If the blender fails to operate:
1.
Check to make sure the blender is plugged in correctly and securely. If it is not,
remove the plug from the outlet, wait 10 seconds and plug it back in securely.
2. Check for a blown or tripped circuit breaker in your home. If these seem to be
working correctly, test another appliance in the same outlet to ensure the outlet
is working correctly.
IF NONE OF THE ABOVE SOLVES THE PROBLEM, DO NOT TRY TO ADJUST OR
REPAIR THE BLENDER YOURSELF.
CUSTOMER SERVICE
In the event you believe your blender to be defective, please return it along with
your sales receipt to the place of purchase for resolution.
For any enquiries, please call our service center on: Tel: 1300 883 109
TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the blender still does not
operate correctly, it may be defective.
Blender does
not turn on.
TROUBLE
Blender is not
plugged in.
POSSIBLE CAUSE
Check that blender is
plugged into a working
power outlet and turned on.
POSSIBLE REMEDY
Chopper blade
not turning.
Possibly too much food
in the jug.
Reduce quantity of food
in the jug and try again.
Unit is hot and will no
longer function.
Unit has overheated.
Allow unit to cool for one
hour and try again.
Jug is leaking from the
bottom.
Jug base not tightened
properly or sealing ring
is not in place.
Check seal is in place and
re-tighten.
Motor slowing down
and appears to be
struggling while in use.
Foods are too dense
or too much food in
the jug.
Reduce quantity of food
and try again. Check speed
level is correct for your
ingredients. Refer page 5.
