Westinghouse WIM1000 User Manual Download

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PROBLEM

SOLUTION

When the motor seems to run more
than expected

It is normal to frequently hear the sound of the motor. However, to keep
operation to a minimum check the following:

• Are doors kept open too long or too often?

• Are controls set too cold? See ‘Controls’ on page 12.

• Have large amounts of warm food just recently been stored? Summer,

festive seasons and holidays usually mean a lot more work for your
refrigerator.

• If the day is hot or the room is very warm, the refrigerator will need to

run more than normal.

• The refrigerator will run more that normal just after you install it or when

it has been turned off for a long time.

If the temperature in the refrigerator is
too warm

• Check that the appliance has enough clearance at the sides, back and

top. Refer to the installation instructions on page 8.

• Refer to ‘Controls’ on page 12.

• You may have kept the door open too long or too frequently.

• Food containers or packaging may be holding a door open.

If the temperature in the refrigerator is
too cold

• Refer to ‘Controls’ on page 12.

• Increase the temperature to avoid high energy consumption.

If water drips on the floor

The defrost water tray, (located at the back or underneath of the cabinet)
may not be properly positioned, or the drain tube may not be properly
positioned to direct water into this tray. You may need to pull the
refrigerator away from the wall to check the tray and tube.

Ice build up on freezer shelves

A freezer will normally build up ice in several places and will not affect the
correct operation of the freezer. Over time when this build up becomes
inconvenient, it is necessary to manually defrost product by switching the
product off, removing any food and cleaning the product as described
under “DEFROSTING” on page 12.

Moisture on inside rear surface of
refrigerator

The rear of the inside liner may, at times, appear frosty and wet. This is
normal for refrigerators of this type and demonstrates that the product is
functioning correctly, please refer to information on page 10.

If you still require service

If you have a problem, and the problem persists after
you have made the checks mentioned above, contact
your nearest approved Service Centre or the dealer you
bought the refrigerator from. Be ready to quote the
model number, 9-digit PNC and 8-digit serial number,
which is stated on the label inside the refrigerator
compartment.

TROUBLESHOOTING

TROUBLESHOOTING

WARRANTY

This document sets out the terms and conditions of the product
warranties for Westinghouse Appliances. It is an important
document. Please keep it with your proof of purchase documents
in a safe place for future reference should there be a manufacturing
defect in your Appliance. This warranty is in addition to other rights
you may have under the Australian Consumer Law.

1. In this warranty:

(a)

‘ACL’ or ‘Australian Consumer Law’ means Schedule 2 to the
Competition and Consumer Act 2010;

(b)

‘Appliance’ means any Electrolux product purchased by you and
accompanied by this document;

(d)

‘Westinghouse’ is the brand controlled by Electrolux Home Products
Pty Ltd of 163 O’Riordan Street, Mascot NSW 2020, ABN 51 004
762 341 in respect of Appliances purchased in Australia and Electrolux
(NZ) Limited (collectively “Electrolux”) of 3-5 Niall Burgess Road, Mount
Wellington, in respect of Appliances purchased in New Zealand;

(e) ‘Warranty Period’ means the period specified in clause 3 of this

warranty;

(f)

‘you’ means the purchaser of the Appliance not having purchased
the Appliance for re-sale, and ‘your’ has a corresponding meaning.

Application:

This warranty only applies to new Appliances, purchased

and used in Australia or New Zealand and is in addition to (and does not
exclude, restrict, or modify in any way) other rights and remedies under
a law to which the Appliances or services relate, including any non-
excludable statutory guarantees in Australia and New Zealand.

Warranty Period:

Subject to these terms and conditions, this warranty

continues for in Australia for a period of 24 months and in New Zealand
for a period of 24 months, following the date of original purchase of the

Appliance. Specific components are warranted against manufacturing

defects in Australia and New Zealand for the periods listed below;

• Compressor – Further 3 years

• External Condenser – Further 3 years

• Evaporator – Further 3 years

• Drier – Further 3 years

Repair or replace warranty:

During the Warranty Period, Electrolux

or its ASC will, at no extra charge if your Appliance is readily accessible
for service, without special equipment and subject to these terms and
conditions, repair or replace any parts which it considers to be defective.
Electrolux may, in its absolute discretion, choose whether the remedy

offered for a valid warranty claim is repair or replacement. Electrolux or its

ASC may use refurbished parts to repair your Appliance. You agree that
any replaced Appliances or parts become the property of Electrolux.

Travel and transportation costs:

Subject to clause 7, Electrolux will

bear the reasonable cost of transportation, travel and delivery of the
Appliance to and from Electrolux or its ASC. Travel and transportation will
be arranged by Electrolux as part of any valid warranty claim.

Proof of purchase

is required before you can make a claim under this

warranty.

Exclusions:

You may not make a claim under this warranty unless the

defect claimed is due to faulty or defective parts or workmanship. This
warranty does not cover:

(a) light globes, batteries, filters or similar perishable parts;

(b) parts and Appliances not supplied by Electrolux;

Appliance;

(d) damage to the Appliance caused by:

(i) negligence or accident;

(ii) misuse or abuse, including failure to properly maintain or service;

(iii) improper, negligent or faulty servicing or repair works done by

anyone other than an Electrolux authorised repairer or ASC;

(iv) normal wear and tear;

(v) power surges, electrical storm damage or incorrect power supply;

(vi) incomplete or improper installation;

(vii) incorrect, improper or inappropriate operation;

(viii) insect or vermin infestation;

(ix) failure to comply with any additional instructions supplied with

the Appliance;

In addition, Electrolux is not liable under this warranty if:

(a)

the Appliance has been, or Electrolux reasonably believes that the
Appliance has been, used for purposes other than those for which
the Appliance was intended, including where the Appliance has
been used for any non-domestic purpose;

(b) the Appliance is modified without authority from Electrolux in writing;

(c)

the Appliance’s serial number or warranty seal has been removed
or defaced.

8. How to claim under this warranty:

To enquire about claiming under

this warranty, please follow these steps:

(a)

carefully check the operating instructions, user manual and the
terms of this warranty;

(b)

have the model and serial number of the Appliance available;

(c)

have the proof of purchase (e.g. an invoice) available;

(d)

telephone the numbers shown below.

Australia:

For Appliances and services provided by Electrolux in

Australia: Electrolux goods come with guarantees that cannot be
excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any
other reasonably foreseeable loss or damage. You are also entitled to
have the Appliance repaired or replaced if the Appliance fails to be of
acceptable quality and the failure does not amount to a major failure.
‘Acceptable quality’ and ‘major failure’ have the same meaning as
referred to in the ACL.

10. New Zealand:

For Appliances and services provided by Electrolux

in New Zealand, the Appliances come with a guarantee by Electrolux
pursuant to the provisions of the Consumer Guarantees Act, the Sale
of Goods Act and the Fair Trading Act. Where the Appliance was
purchased in New Zealand for commercial purposes the Consumer
Guarantee Act does not apply.

11. Confidentiality:

You accept that if you make a warranty claim, Electrolux

and its agents including ASC may exchange information in relation to you
to enable Electrolux to meet its obligations under this warranty.

Warranty

FOR SALES IN AUSTRALIA AND NEW ZEALAND

APPLIANCE: WESTINGHOUSE REFRIGERATORS AND FREEZERS

Important Notice

Before calling for service, please ensure that the steps listed in clause 8 above have been followed.

AUSTRALIA

FOR SERVICE

or to find the address of your nearest

authorised service centre in Australia