Westinghouse WSE6070, User Manual

 troubleshooting

  35

tRoUbLESHootiNG

If you think something may be wrong with your refrigerator, you can carry out some easy checks before calling for 

service  You may locate the problem, sparing yourself any inconvenience and saving time and money 

pRobLEM

SoLUtioN

When your appliance is  

not operating

•  Check that the power cord is plugged into the power outlet properly and that the outlet is switched ‘ON’.
•  Try running another appliance from the power outlet. If no power is coming from the outlet you may have 

blown a fuse or tripped a circuit of your household power supply 

•  Try adjusting the temperature control to a slightly ‘colder’ position.
•  It is normal for the freezer fan NOT to operate during the automatic defrost cycle, or for a short time after 

the appliance is switched on 

When there is 

refrigerator/freezer noise

Modern refrigerators/freezers with increased storage capacity use high speed compressors  These can 

provide a seemingly high level of sound which is quite normal  Normal operational sounds include:

•  Occasional gurgling, similar to water boiling.

•  Air flow noise (air circulates because of a small fan).

•  A popping noise heard during automatic defrost.

•  A clicking noise heard just before the compressor starts (this is merely the automatic switching action of the 

temperature control, turning the compressor on or off) 

Other strange sounds may mean that you need to check and take action   

For example, noises may mean that:

• The cabinet is not level.

• The floor is uneven or weak.

• Bottles are badly placed and rattling.

•  There are vibrations from an object on top of or behind or beside the refrigerator.

•  The back of the refrigerator cabinet is touching the wall.
Remember it is quite normal for noise to seem louder just after the refrigerator starts operating and at night time.

If there are odours inside 

the appliance

• The interior may need cleaning.
• Some foods produce odours.
•  Some containers and wrapping can cause odours.
•  Did the odour begin about the same time you started storing something unusual or with a strong smell?

When the motor seems to 

run more than expected

Your new appliance provides you with large capacities in both the refrigerator section and the separate 

freezer  It is normal for the motor to operate frequently   

However, to keep operation to a minimum, check the following:

•  Are doors kept open too long or too often?

•  Are controls set too cold? Refer to ‘Controlling the temperature’.

•  Have large amounts of warm food just recently been stored? Summer, festive seasons and holidays usually 

mean a lot more work for your appliance 

•  If the day is hot or the room is very warm, the appliance will need to run more than normal.
•  The appliance will run more than normal just after you install it or when it has been turned off for a long time.

If the temperature  

in the refrigerator  

is too warm

•  Check that the appliance has enough clearance at the sides, back and top. Refer to the installation 

Instructions at the front of this booklet 

•  Refer to ‘Controlling the temperature’.
•  You may have kept the door open too long or too frequently.
•  Food containers or packaging may be holding a door open.

If the temperature in the 

refrigerator is too cold

•  Refer to ‘Controlling the temperature’.
•  Increase the temperature to avoid high energy consumption.

If heavy frosting occurs in 

the freezer

•  Make sure you fully close the freezer and fridge doors. If the doors are left partly open a heavy frost will 

coat the inside of the freezer  If a frost develops, remove it  Take care to properly close the doors and the 

frost will not reoccur 

•  Doors should close automatically from 45° open, if not adjust cabinetry (refer to cabinet alignment).

If water drips on the floor •  The defrost water tray, (located at the back or underneath of the cabinet), may not be properly positioned, 

or the drain tube may not be properly positioned to direct water into this tray  You may need to pull the 

refrigerator away from the wall to check the tray and tube 

•  A door may have been left open, check that the doors are closed correctly.

Fridge does not exit 

vacation mode

Turn appliance off at the powerpoint. Leave off for five (5) minutes for the memory to clear, then turn back on.

If your electronic display 

does not respond

If no buttons have been pressed for approximately 60 seconds there may be a delay of up to 2 seconds 

before the display reacts  This is normal and is to prevent accidental changes to the settings 

Door opens when other 

is closed

It is normal for a freezer or fridge door to momentarily pop open when the other door is closed, if the 

cabinet is adjusted properly the door will re-close quickly