Westinghouse WSE6070, User Manual

36  

troubleshooting

iCE + wAtER tRoUbLESHootiNG

pRobLEM

poSSibLE CAUSES

SoLUtioN

automatic ice-maker

The ice maker 

is not making 

any ice

•  Ice maker is in the OFF position

•  See Ice maker section in user manual: turn switch to  

ON position 

•  Water tap is turned off

•  Turn on the water tap

•  The freezer is not cold enough

• See the Problem section: ‘If the temperature in the  

refrigerator is too warm’

• The water dispenser may not be dispensing water

• If it isn’t, the ice & water filter cartridge may be clogged 

or restricted by foreign material, and will need to  

be replaced

• Filter may be blocked

• Check and/or change filter

The ice-maker 

is not making 

enough ice

•  The ice maker is producing less ice than you expect • The ice maker should produce approximately 

0 5-1 kilogram of ice every 24 hours

• The freezer is not cold enough

•  See section ‘Controlling temperatures’

•  Household water tap is not open

•  Open the household water tap

• The water dispenser is dispensing slower than normal •  Replace the water filter cartridge

Ice cubes are too 

small or too big

• Restricted water flow to the ice maker

• Water pressure may be too low

• Water pressure may be too high

• Appliance not levelled correctly

• Replace the filter cartridge, as the water filter cartridge 

may be clogged

• Check water supply hose for kinks

• Check water pressure meets minimum and maximum 

requirement (see install instructions)

• If all of the above is OK adjust ice cube size (refer to 

‘Adjusting ice cube size on page 27)

The ice has a 

bad odour and 

taste

• The ice has picked up odour or flavour from 

strongly flavoured food stored in the refrigerator or 

freezer

• Cover foods tightly. Discard stale ice. The ice maker will 

produce a fresh supply

• Change ice monthly

• The water running into the ice maker has poor 

taste or colour

• Add or replace water filter to water supply. Consult a 

water purifying company

• Ice not used frequently enough

• Discard stale ice monthly

iCE diSpENSER

The dispenser 

will not  

dispense ice

• The ice storage container is empty

• The ice chute is blocked

• Refer ‘the ice maker is not making any ice’ section above.

• The first supply of ice may take up to 4 hours after power 

up, try the dispenser after ice is made

• Remove ice bin to gain access to chute underneath and 

remove any ice causing the blockage  Dry the surface of 

the chute with a paper towel or similar and replace the 

ice bin ensuring it is fully seated on the door 

The ice 

dispenser  

is jammed

• Ice has melted and frozen around the stirrer or 

in the crusher due to infrequent use, temperature 

fluctuations and/or power outages 

• Remove the ice bin and empty its contents. Use warm 

water to melt any ice in the bin and crusher. Leave to dry 

completely so water does not refreeze in the bin causing 

a further blockage and refit  Make sure the bin is fully 

seated on the door  When new ice is made the dispenser 

should operate 

• Ice cubes are hollow or smaller than normal

• The water filter cartridge could be clogged.  

Cartridge may need replacing 

Water leaking 

from ice 

dispenser

• Ice trapped and melting in ice chute

• Ice cubes too small and falling into ice dispenser

• Clear ice chute of ice

• Check ice cube size (refer to the ‘Adjusting ice cube  

size’ section)

The flap on the 

ice dispenser 

does not close 

properly

• Ice cubes are preventing the flap from  

closing properly

• Remove ice bin to gain access to the ice chute and 

remove ice cubes from chute 

if YoU StiLL REQUiRE SERviCE

If you have a problem, and the problem persists after you have made the checks mentioned above, contact your 

nearest Electrolux approved Service Centre or dealer from whom you bought the refrigerator  Be ready to quote the 

model number and 8-digit serial number, which is stated on the label inside the refrigerator compartment