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23

TROUBLESHOOTING

SYMPTOM

SYMPTOM

Unit Inoperative/

output appears 

lower than normal

Distortion or 

whistling

Intermittent output

White noise

Sound is weak

Multiple “beeping” 

sounds

Unit buzzing

Ambient sound

not as expected

Battery is low or needs replaced
Wax build-up
Moisture build-up in sound tube
Component Fault

Battery is low
Wax build-up
Improper Fitting
Component Fault

Defective battery
Component Fault

Microphone grille is blocked
Faulty/damaged mic

Battery is low or needs replaced

Battery is low

Battery is low

Conflicting modes selected

Replace battery
Clean the earpiece
Clean and dry the earpiece
Consult supplier

Replace battery
Clean the earpiece
Refit earpiece/consult supplier
Consult supplier

Replace battery
Consult supplier

Replace battery
Consult supplier

DO NOT TOUCH the Mic

Replace battery
Increase volume
Close battery door completely

Replace battery

Replace battery

Select same mode for both L 

and R modules

SOLUTION

SOLUTION

PROBABLE CAUSE

PROBABLE CAUSE

Summary of Contents for DefendEar DigitalX Dx1

Page 1: ...USER GUIDE D 1 D 3 D 5...

Page 2: ...for continuous shots in addition to ambient sound enhancement The X5 has a five modes that reduce wind noise typical in the open range and in hunting stands The DefendEar modules are incorporated int...

Page 3: ...IN THE BOX Pair of DefendEar DigitalX Modules Dx1 Dx3 Dx5 MonitorVault Pair of Custom Fit Earpieces 6 Pack of Batteries Size 13 Cleaning Cloth Embroidered Patch Oto Ease Lubricant Oto Clens Cleaning S...

Page 4: ...the battery using the magnetic battery tool Open battery door and remove tab from battery Tilt the tool upward to release the magnet Remove the tool Pick up the battery using the tool Place the batte...

Page 5: ...E INSERTION REMOVAL All Modules INSERTION CAUTION If earpieces are not properly inserted you may not obtain adequate hearing protection 1 1 Optionally spread one drop of Oto Ease around the canal port...

Page 6: ...the earpiece fits into the Helix Lock of your ear You will feel the earpiece lock into place once properly fitted Grasp the earpiece and rotate it forward while pulling outward Do not grasp the modul...

Page 7: ...to the module Handle with care 4 StageVolume Control The volume will be at Level 1 when the device is powered on Level 1 Minimum Level 4 Maximum Level 3 Level 2 ADJUSTING VOLUME Dx1 OPERATION Dx1 POWE...

Page 8: ...ucethevolumetoasafeandcomfortablelevel Afterthe loudsoundhaspassedthevolumewillseamlesslyreturntonormal Push and hold to activate the mute feature Push and hold to deactivate 10 StageVolume Control Mi...

Page 9: ...ing Reduced low level gain minimises irritating sounds like those caused as a shooter runs on gravel or dry grass for example Following a gunshot the device activates reducing output levels to keep th...

Page 10: ...le protection is advised while shooting indoors PROGRAM 4 WIRELESS COMMUNICATION General Shooting Ambient awareness but with the added feature of wireless audio input via the Dx5 Neck Loop The wireles...

Page 11: ...f time For prolonged use in hot and humid conditions remove the units at regular periods of inactivity clean around the sound outlet and air out for 5 10 minutes to prevent damage from condensation De...

Page 12: ...ttery Component Fault Microphone grille is blocked Faulty damaged mic Battery is low or needs replaced Battery is low Battery is low Conflicting modes selected Replace battery Clean the earpiece Clean...

Page 13: ...difications performed by anyone other thanWestone This warranty is non transferable The warranty period for fit of custom products is ninety days from the date of original purchase Westone will adjust...

Page 14: ...arly mark the RMA number on the outside of the shipping box Include a copy of the original invoice in the package All merchandise must be shipped prepaid and fully insured to Westone Laboratories Inc...

Page 15: ...r DigitalX modules are the responsibility of the customer We recommend that you use FedEx or UPS with insurance for all returns Westone cannot be responsible for lost or damaged packages Earpiece Rema...

Page 16: ...vailable at www Westone com DefendEar Green Red Copper Gold Silver Blue Battery Door Hinge Pin Battery RemovalTool Door RemovalTool PN 64100 PN 64101 PN 64102 PN 64103 PN 64104 PN 64105 PN 52205 B PN...

Page 17: ...PN 99709 Phone 719 540 9333 Toll Free 800 525 5071 2235 Executive Circle Colorado Springs CO 80906 2019Westone Laboratories Inc All rights reserved westone com DigitalX...

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