The system must be fully drained, including the contents of the grey waste tank. If water is allowed to freeze in the system, serious damage to the plumbing, pump
and/or accessories may occur. Failures of this type will invalidate the warranty.
For installation or service advice please contact Whale® Customer Support:
Whale Support
Whale Support (The Americas)
Tel: +44 (0)28 9127 0531
Tel: +1 616 897 9241
Email: info@whalepumps.com
Email: usasales@whalepumps.com
www.whalepumps.com
We hereby declare, under our sole responsibility, that the enclosed equipment complies with the provisions of the following EC Directives.
Electromagnetic Compatibility Directive 2014/30/EU on the approximation of the laws of the Member States relating to electromagnetic compatibility.
CE mark affixed: May 2017
Basis on which conformity is declared - The above equipment complies with the protection requirements of the EMC Directive.
Standards applied
2011/65/EU
ROHS II
2013/53/EU
Recreational Craft Directive
ISO10133:2012
Extra-low voltage DC Installation
EN55014-1:2006
EMC Emissions
EN55014-2:1997+A2:2008
EMC Immunity
ISO 8846:2017
Ignition Protection
Richard Bovill
Engineering Director
WHALE® and GULPER® are registered trademarks of Munster Simms Engineering Limited, Bangor, Northern Ireland trading as Whale.
This Whale® product is covered by a 1 year warranty. Please see the enclosed document for details of our Statement of Limited Warranty.
©Copyright Whale 2019 - All rights reserved. All rights reserved. Reproduction in whole or in part without permission is prohibited. WHALE®, is a registered
trademark of Munster Simms Engineering Limited, Bangor, Northern Ireland trading as Whale. Whale’s policy is one of continuous improvement and we reserve the
right to change specifications without prior notice. Illustrations are for guidance purposes only.
Neither the accuracy nor completeness of the information contained in this or any product literature is guaranteed by the Company and may be subject to change at its
sole discretion.
9.
TROUBLESHOOTING
Problem
Possible Cause
Potential Solution
Sensor fails to operate pump
No power to sensor
Check power supply, leads and connections
Fuse has blown
Replace fuse
Dirt/debris has covered sensor
Carefully remove the lid from the tank, and clean debris
from the sensor faces - Figure 3
Pump is faulty
Replace pump
Sensor is faulty
Replace tank lid (see table Specification for appropriate
service kit)
Sensor is operating pump continuously
Dirt/debris has covered sensor
Carefully remove the lid from the tank, and clean debris
from the sensor faces - Figure 3
Tank not emptying water
Check water supply level and pressure relief settings are
appropriate for the system
Incorrect wiring
Check wiring Figures 1A / 1B
Sensor is faulty
Replace tank lid (see table Specification for appropriate
service kit)
Pump is faulty
Remove pump and check non-return valve and remove any
debris. Replace non-return valve if necessary
10.
WINTERIZING
11.
SERVICE SUPPORT DETAILS
12.
EU DECLARATION OF CONFORMITY
14.
WARRANTY
13.
PATENTS AND TRADEMARKS
3
