Safety information
If you need assistance or service…
1. Before calling for
assistance…
Performance problems often result
from little things you can find and fix
yourself without tools of any kind.
Dehumidifier will not run:
• Is unit plugged into a live circuit with
proper voltage?
• Is unit turned on?
• Is water bucket installed properly?
• Does water bucket need emptying?
• Has a house fuse blown or circuit
breaker tripped?
Unit runs but does not dehumidify:
• Is unit in defrost cycle? (Provided on
some models.)
Normal operating sounds:
When your dehumidifier is
operating
normally
, you will hear sounds such as:
• Compressor sounds—the compressor
can be loud. This is normal.
• “Clicking” sounds—can be heard when
the unit or compressor turns off and
on, and when the Automatic Shutoff
Switch is working.
• Air movement from the fan.
Normal operating conditions:
• Unit will put out heat.
If you need service or call with a question, have this information ready:
Model number
Serial number
Purchase date
Phone number
Store
Model and serial numbers are located on the wall behind the water bucket.
2. If you need assistance in
the U.S.A.…
Call your local dealer or the Whirlpool
Customer Interaction Center toll-free
at 1-800-253-1301. When requesting
assistance, please provide model
number, serial number, date of
purchase, and a complete description
of the problem. This information is
needed to better respond to your
request.
If you need further assistance, you can
write to:
Whirlpool Corporation
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone
number in your correspondence.
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