Whirlpool 1188080, Use And Care Manual

12

TROUBLESHOOTING

Before calling for service, try the suggestions below to see whether you can solve your problem without outside help.

Air conditioner will not operate

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The power supply cord is unplugged. Plug into a grounded 
3 prong outlet. See “Electrical Requirements.”

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The power supply cord has tripped (Reset button has 
popped out). Press and release RESET (listen for click; Reset 
button will latch and remain in) to resume operation.

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A household fuse has blown, or a circuit breaker has 
tripped. Replace the fuse or reset the circuit breaker. If the 
problem continues, call an electrician. See “Electrical 
Requirements.”

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The Fan control is turned to the off position. Turn the Fan 
control to an active setting.

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The local power has failed. Wait for power to be restored.

Air conditioner blows fuses or trips circuit breakers

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Too many appliances are being used on the same circuit. 
Unplug or relocate appliances that share the same circuit.

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Time-delay fuse or circuit breaker of the wrong capacity 
is being used. Replace with a time-delay fuse or circuit 
breaker of the correct capacity. See “Electrical 
Requirements.”

■

An extension cord is being used. Do not use an extension 
cord with this or any other appliance.

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You are trying to restart the air conditioner too soon after 
turning the Fan control off. Wait at least 3 minutes after 
turning the Fan control off before trying to restart the air 
conditioner.

Air conditioner power supply cord trips (Reset button 
pops out)

■

Disturbances in your electrical current can trip (Reset 
button will pop out) the power supply cord. Press and 
release RESET (listen for click; Reset button will latch and 
remain in) to resume operation.

■

An electrical overloading, overheating, pinching or aging 
can trip (Reset button will pop out) the power supply 
cord. After correcting the problem, press and release RESET 
(listen for click; Reset button will latch and remain in) to 
resume operation.

NOTE: A damaged power supply cord must be replaced with a 
new power supply cord obtained from the product manufacturer 
and must not be repaired.

Air conditioner seems to run too much

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The current air conditioner replaced an older model. The 
use of more efficient components may cause the air 
conditioner to run longer than an older model, but the total 
energy consumption will be less. Newer air conditioners do 
not emit the “blast” of cold air you may be accustomed to 
from older units, but this is not an indication of lesser cooling 
capacity or efficiency. Refer to the efficiency rating (EER) and 
capacity rating (in BTU/h) marked on the air conditioner.

■

The air conditioner is in a heavily occupied room, or heat-
producing appliances are in use in the room. Use exhaust 
vent fans while cooking or bathing and try not to use heat-
producing appliances during the hottest part of the day. A 
higher capacity air conditioner may be required, depending 
on the size of the room being cooled.

Air conditioner cycles on and off too much, or does not 
cool/heat room in cooling/heating mode

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The Fan control is set to Power Saver (on some models). 
Use Power Saver only when you are asleep or away from 
home, since the fan does not circulate the room air 
continuously. Use Low Cool, High Cool or Turbo Cool for your 
best comfort.

■

The air conditioner is not properly sized for your room. 
Check the cooling capabilities of your room air conditioner. 
Room air conditioners are not designed to cool multiple 
rooms. 

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The filter is dirty or obstructed by debris. Clean the filter. 

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The inside evaporator and outside condenser coils are 
dirty or obstructed by debris. See “Annual Maintenance.”

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There is excessive heat or moisture (open container 
cooking, showers, etc.) in the room. Use a fan to exhaust 
heat or moisture from the room. Try not to use heat-
producing appliances during the hottest part of the day.

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The louvers are blocked. Install the air conditioner in a 
location where the louvers are free from curtains, blinds, 
furniture, etc.

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The outside temperature is below 65°F (18°C). Do not try to 
operate your air conditioner in the cooling mode when the 
outside temperature is below 65°F (18°C).

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The temperature of the room you are trying to cool is 
extremely hot. Allow extra time for the air conditioner to cool 
off a very hot room.

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Windows or doors to the outside are open. Close all 
windows and doors.

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The Exhaust control is set to OPEN (on some models). Set 
the Exhaust control to CLOSED for maximum cooling and/or 
heating.

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The Thermostat control is not at a cool enough setting. 
Adjust the Thermostat control to a cooler setting by turning 
the knob clockwise. Turn the Fan control to Turbo Cool.

■

The air conditioner in the heating mode has insufficient 
BTU/hr for the heating requirements of the room. Do not 
use the air conditioner as a primary source of heat.

Water drips from cabinet into your house

■

The air conditioner is not properly leveled. The air 
conditioner should slope slightly downward toward the 
outside. Level the air conditioner to provide a downward 
slope toward the outside to ensure proper drainage. See the 
Installation Instructions. 

NOTE: Do not drill a hole into the bottom of the metal base 
and condensate pan.