14
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the
cost of an unnecessary service call.
Nothing will operate
■
Is the power supply cord unplugged?
Plug into a grounded 3 prong outlet.
■
Has a household fuse been blown or has the circuit
breaker been tripped?
Replace the fuse or reset the circuit.
Surface burners will not operate
■
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■
Is the control knob set correctly?
Push in knob before turning to a setting.
■
Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
Surface burner flames are uneven, yellow and/or noisy
■
Are the burner ports clogged?
On sealed burner models, see “Sealed Surface Burners”
section.
■
On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.
■
Is the burner damaged?
On models with caps, look for a warped cap. If cap will spin
freely on a flat surface, painted side down, the cap is warped.
Switch cap with a different surface burner to check for further
warping. Contact a service technician or see “Assistance or
Service” section.
■
Is propane gas being used?
The appliance may have been converted improperly.
Contact a service technician or see “Assistance and Service”
section.
Surface burner makes popping noises
■
Is the burner wet?
Let it dry.
Surface burner sparks
■
Is the control knob in the LIGHT position?
It is normal for all four burners to spark when a burner has
been turned on and the knob is in the LIGHT position.
■
Is there continuous sparking?
Continuous sparking may be caused by a faulty module or
spark switch. Contact a service technician or see “Assistance
and Service” section.
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than 1 in. (2.5 cm) outside the cooking area.
Cooktop cooking results not what expected
■
Is the proper cookware being used?
See “Cookware” section.
■
Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■
Is the appliance level?
Level the appliance. See the Installation Instructions.
Oven will not operate
■
Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air
from the gas lines.
■
Is the Electronic Clock/Timer set correctly?
See “Electronic Clock/Timer” section.
Oven burner flames are yellow or noisy
■
Is propane gas being used?
The appliance may have been converted improperly. Contact
a service technician or see “Assistance or Service” section.
Cooling fan runs during baking, broiling or cleaning
■
It is normal for the fan to automatically run while the oven is in
use to cool the electronic control.
Oven temperature too high or too low
■
Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.
Oven indicator lights flash
■
Do the OVEN ON and OVEN HEATING indicator lights
flash?
See “Assistance or Service” section.
■
Do the OVEN HEATING and DOOR LOCKED/CLEANING
indicator lights flash?
The door lock has failed. See “Assistance or Service”
sections.
Self-Cleaning cycle will not operate
■
Is the oven door open?
Close the oven door all the way.
■
Has the function been entered or have the controls been
properly set?
See “Self-Cleaning Cycle” section.
Oven will not operate
■
Is the electronic clock/timer set correctly?
See “Electronic Clock/Timer” section.
