12
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■
Is the power outlet properly wired and polarized?
Try
another outlet to check for proper wiring and polarity.
■
Is the power supply cord unplugged?
Plug into a properly
grounded 3 prong outlet.
■
Has a household fuse blown or has the circuit breaker
been tripped?
Replace the fuse or reset the circuit.
■
Is the main or regulator gas shutoff valve in the off
position?
See Installation Instructions.
■
Is the range properly connected to the gas supply?
Contact a trained repair specialist or see Installation
Instructions.
Surface burners will not operate
■
Is this the first time the surface burners have been used?
Turn on any one of the surface burner knobs to release air
from the gas lines.
■
Is the control knob set correctly?
Push in knob before
turning to a setting.
■
Are the burner ports clogged?
On sealed burner models,
see “Sealed Surface Burners” section. On open burner
models, see “Surface Burners” section.
■
Is the pilot light out?
Light the surface burner pilots.
(See “Pilot Lights” section.)
Surface burner flames are uneven, yellow and/or noisy
■
Are the burner ports clogged?
On sealed burner models,
see “Sealed Surface Burners” section. On open burner
models, see “Surface Burners” section.
■
On models with caps, are the burner caps positioned
properly?
See “Sealed Surface Burners” section.
■
Is the burner damaged?
On models with caps, look for
warped cap. Place cap, flat side-down, on a flat surface. If
cap wobbles noticeably, it is warped. Place cap on different
burner for further check of warping. Replace warped cap.
Contact a trained repair specialist if the condition does not
improve.
■
Is the air/gas mixture correct?
Contact a designated
service technician to check the air/gas mixture, or see the
Installation Instructions.
■
Is propane gas being used?
The appliance may have been
converted improperly. Contact a trained repair specialist.
Surface burner makes popping noises
■
Is the burner wet?
Let it dry.
Cookware not level on cooktop
■
Is the range level?
Level the range. (See the Installation
Instructions.)
■
Is the proper cookware being used?
Use cookware with a
flat bottom. (See “Cookware” section.)
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the
same size as the surface cooking area, element or surface
burner. Cookware should not extend more than 1 in. (2.5 cm)
outside the cooking area.
Oven will not operate
■
Is the power outlet properly wired and polarized?
Try
another outlet to check for proper wiring and polarity.
■
Is this the first time the oven has been used?
Turn any one
of the surface burner knobs on to release air from the gas
lines.
■
Is the oven temperature control knob set correctly?
See
“Cooktop/Oven Temperature Controls” section.
■
Is the main or regulator gas shutoff in the off position?
Contact a designated service technician or see the
Installation Instructions.
Oven makes muffled ticking noise when in use
■
This is normal and occurs when the oven burner cycles on
and off to hold the set oven temperature.
Oven burner flames are uneven, yellow, or noisy
■
Is propane gas being used?
The appliance may have been
converted improperly. Contact a trained repair specialist.
■
Is the air/gas mixture correct?
Contact a designated
service technician to check the air/gas mixture or see the
Installation Instructions.
