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Tips and advice

Arrange crockery so that items do not 
touch each other. Arrange large 
crockery in the lower rack and smaller 
crockery in the upper rack.

Load cups at an angle to facilitate 
water drainage.

Generally speaking, place cutlery in the 
basket with the handles positioned 
downwards, but ensure that any sharp 
knives and forks that might cause 
injury are placed in the basket with the 
handles positioned upwards.

Make sure the water jet can reach all 
loaded items and that the spray arms 
turn freely.

Important

• Fill the detergent dispenser and check 

the salt and rinse aid level. 

• Do not use the appliance for items not 

suitable for washing in a dishwasher, 
for example: wooden items, aluminium, 
plastic utensils, tin, hand-decorated 
crockery (unglazed), silver cutlery.

• Do not put liquid fat in the dishwasher 

(e.g. oil used for frying) or candle wax.

• If a fault occurs or you wish to change the 

current programme, press the “START”
button for about 5 seconds until the Start 
indicator lamp switches off.

• If regeneration salt is to be added, 

immediately start a wash programme 
in order to eliminate any residual salt 
(rinsing alone is not sufficient).

• Sometimes, even though the 

regeneration salt container has been 
filled, the corresponding indicator lamp 
(if fitted) will light up during the first 
wash cycle after filling with salt.

• Before starting a wash programme, 

make sure that the spray arms can turn 
freely and are not impeded by crockery 
or cutlery.

• Switch off the dishwasher once the 

“Start” indicator lamp has switched off.
 If you switch off the dishwasher during 
a wash cycle, when switched on again 
the dishwasher resumes the cycle from 
where it was interrupted without having 
to start it again

.

If a fault occurs, before contacting our 
After-Sales Service, make the following 
checks to try and remedy the problem:
The dishwasher is not working:

Is the plug properly inserted in the wall 
socket?

Is there a power failure?

Is the dishwasher switched on?

Has the Start button been pressed?

Has the delayed start timer been set (if 
fitted)?

Is the water supply tap on? 

Is the flow of water obstructed by 
impurities? If so, close the water supply tap, 
detach the water hose and clean the filter. 
Then re-connect the water hose to the tap 
and open the water tap once again.

Are the filters clogged? (See “Care and 
Maintenance” chapter in the user 
instructions).

Is the door closed properly?

Is a fault indicated? 
(The Start indicator lamp flashes).
Start the programme again from the 
beginning: press the Start button for 
about 5 seconds, until the Start indicator 
lamp switches off. Select a new 
programme and press the Start button.

Crockery still dirty after washing:

Was the crockery loaded properly?

Crockery must be loaded facing 
downwards; this is important, especially 
for large items of crockery.

The water jets must spray the entire 
surface of all items.

Make sure that crockery and cutlery are 
arranged properly.

Have you selected the correct 
programme? 

Did you use too much or too little 
detergent? (The use of poor quality 
detergents may result in less effective 
washing).

Are the filters clogged or incorrectly 
assembled? (See “Care and 
Maintenance” chapter in the user 
instructions).

Are the spray arms blocked or the nozzles 
clogged? (See “Care and Maintenance” 
chapter in the user instructions).

Is the lower spray arm correctly fitted?

Is the salt container cap (water softening 
system) screwed down?

Marked crockery:

Is the water hardness level selector not 
properly adjusted? (See “Filling the salt 
container” in the user instructions).

Is the salt container empty? (See “Filling 
the salt container” in the user 
instructions).

Was too little detergent used? (See 
“Filling the detergent dispenser” in the 
user instructions).

Marked glasses and cutlery:

Was too much rinse aid used? (See 
“Filling the rinse aid dispenser” 
in the user instructions).

Note: with some models, when the Start button 
is pressed a pre-wash cycle precedes the 
actual wash programme; this regenerates the 
water softening system.

If after carrying out the above checks
the malfunction persists or appears
again, turn the appliance off and turn 
off the water supply tap, then call 
our After-Sales Service (see guarantee). 
Please specify:

The nature of the fault.

The appliance type and model.

The service code (the number after
the word Service on the adhesive
rating plate) inside the door on the
right-hand side.

Your full address and telephone
number.

AFTER-SALES 

SERVICE

Troubleshooting Guide

Please read the user instructions carefully.

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