44
Problem
Possible Cause
What To Do
Water does not
enter washer or
enters slowly
Automatic self system checks
• After
Start
is pressed, the washer does several system washer
or enters slowly checks. Water will flow 60 seconds after
Start
is pressed.
Water supply is turned off
• Turn on both hot and cold faucets fully.
Water valve screens are
stopped up
• Turn off the water source and remove the water connection
hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect the
hoses and turn the water back on.
Inlet hose screen washers are
stopped up
• Turn off the water source and remove the inlet hoses from the
wall faucets. Use a brush or toothpick to clean the screen
washers in the end of the hoses. Reconnect the hoses and turn
the water back on.
Wrinkling
Improper sorting
• Avoid mixing heavy items (like work clothes) with light items
(like blouses).
Overloading
• Load your washer so clothes have enough room to move freely.
Incorrect wash cycle
• Match cycle selection to the type of fabric you are washing
(especially for easy care loads).
Repeated washing in water that is
too hot
• Wash in warm or cold water.
Grayed or
yellowed clothes
Not enough detergent
• Use correct amount of detergent.
Not using HE (high-efficiency)
detergent
• Use HE detergent.
Hard water
• Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or install a water
softener.
Water is not hot enough
• Make sure water heater is delivering water at 120°–140°F
(48°–60°C).
Detergent is not dissolving
• Try a liquid detergent.
Dye transfer
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Colored spots
Incorrect use of fabric softener
• Check fabric softener package for instructions and follo
directions for using dispenser.
Dye transfer
• Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
Water
temperature is
incorrect
Water supply is improperly
connected
• Make sure hoses are connected to correct faucets.
House water heater is not set
properly
• Make sure house water heater is delivering water at
120°–140°F (48°–60°C).
Slight variation in
metallic color
This is normal
• Due to the metallic properties of paint used for this unique
product, slight variations of color may occur due to viewing
angles and lighting conditions.
Bad odor inside
your washer
Washer unused for a long time,
not using recommended quality of
HE detergent or used too much
detergent
• Run a
Basket Clean
cycle.
• In the case of strong odor, you may need to run the
Basket
Clean
cycle more than once.
• Use only the amount of detergent recommended on the
detergent container.
• Use only HE (high-efficiency) detergent.
• Always remove wet items from the washer promptly after
machine stops running.
• Leave the door slightly open for the water to air dry. Close
supervision is necessary if this appliance is used by or near
children. Do not allow children to play on, with or inside this or
any other appliance.
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