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ASSISTANCE OR SERVICE

Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you 
only use FSP

®

 

replacement parts. FSP

®

 replacement parts will fit 

right and work right because they are made with the same 
precision used to build every new ESTATE

®

 

appliance. 

To locate FSP

®

 replacement parts in your area, call our Customer 

Interaction Center telephone number or your nearest designated 
service center.

In the U.S.A.

Call the Whirlpool Customer Interaction Center 
toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and 
service companies. Whirlpool designated service technicians 
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your 
area, you can also look in your telephone directory Yellow 
Pages.

For further assistance

If you need further assistance, you can write to Whirlpool 
Corporation with any questions or concerns at:

Estate Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Replacement Parts

Turntable
Part No. 8172138

Charcoal Filters
Part No. 8183916

Turntable Support and Rollers
Part No. 4359509

Cooktop Light Bulb
Part No. 4358971

Turntable Hub
Part No. 8171863

Microwave Light Bulb
Part No. 4158344

Grease Filters
Part No. 4358853

Summary of Contents for Estate TMH14XL

Page 1: ...ATION Use CareGuide For questions about features operation performance parts accessories or service call 1 800 253 1301 or visit our website at www estateappliances com Table of Contents 2 3828W5A2450 8184642 Model TMH14XL ...

Page 2: ...an 7 Cooktop Light 7 MICROWAVE OVEN USE 7 Food Characteristics 7 Cooking Guidelines 7 Cookware and Dinnerware 8 Aluminum Foil and Metal 8 Cooking Power 8 Cooking 9 Popcorn 9 Baked Potato 9 Cooking in Stages 10 Reheating 10 Defrosting 10 MICROWAVE OVEN CARE 11 General Cleaning 11 Replacing Filters 11 Replacing Cooktop Light 12 Replacing Microwave Oven Light 12 TROUBLESHOOTING 13 ASSISTANCE OR SERVI...

Page 3: ...s Some products such as whole eggs in the shell and sealed containers for example closed glass jars may explode and should not be heated in the microwave oven Use the microwave oven only for its intended use as described in this manual Do not use corrosive chemicals or vapors in the microwave oven This type of oven is specifically designed to heat cook or dry food It is not designed for industrial...

Page 4: ...urn off the pad and touch electrical parts involving a risk of electric shock Do not use paper products when appliance is operat ed in the PAN BROWN mode on models with this feature Do not store any materials other than manufacturer s recommended accessories in this oven when not in use Do not cover racks or any other part of the oven with metal foil This will cause overheating of the oven Do not ...

Page 5: ...rounded In the event of an electrical short circuit grounding reduces the risk of electric shock by providing an escape wire for the electric current The microwave oven is equipped with a cord having a grounding wire with a grounding plug The plug must be plugged into an outlet that is properly installed and grounded WARNING Improper use of the grounding plug can result in a risk of electric shock...

Page 6: ...Minute pad Touching ADD A MINUTE during a cook cycle will add 1 minute of cook time at the current cook power Touching ADD A MINUTE when the microwave oven is not in use or after a cook cycle has ended will start the microwave oven for 1 minute of cook time at 100 cook power Clock This is a 12 hour clock and does not show a m or p m To Set Before setting make sure the microwave oven and Timer are ...

Page 7: ...se them to burst Cover poached eggs and allow a standing time FoodCharacteristics When microwave cooking the amount size and shape starting temperature composition and density of the food affect cooking results Amount of Food The more food heated at once the longer the cook time Check for doneness and add small increments of time if necessary Size and Shape Smaller pieces of food will cook more qu...

Page 8: ...bjects with gold or silver trim or a metallic glaze should not be used in the oven CookingPower Many recipes for microwave cooking specify which cooking power to use by percent name or number For example 70 7 Medium High Use the following chart as a general guide for the suggested cooking power of specific foods MATERIAL RECOMMENDATIONS Aluminum Foil Metal See Aluminum Foil and Metal section Brown...

Page 9: ...brand and fat content Popping time has been preset based on commercially packaged microwave popcorn To Use POPCORN 1 Touch POPCORN 2 Touch number pad 1 for 1 75 oz 50 g bag 2 for 3 0 oz 85 g bag or 3 for 3 5 oz 99 g bag 3 Touch START ENTER The display will count down the popping time When the popcorn cycle ends End will appear in the display 4 end of cycle tones will sound and then reminder tones ...

Page 10: ...can be used or the microwave oven can be manually set to defrost Food should be 0 F 18 C or colder at defrosting for optimal results How foods are stored can affect results Unwrap foods and remove lids from fruit juice before defrosting Shallow packages will defrost more quickly than deep blocks Separate food pieces as soon as possible during or at the end of cycle for more even defrosting Use sma...

Page 11: ...uice or vinegar for 2 to 5 minutes in oven OVEN DOOR EXTERIOR Glass cleaner and paper towels or non abrasive plastic scrubbing pad Apply glass cleaner to soft cloth or sponge not directly on panel TURNTABLE Do not operate the microwave without the turntable in place Mild cleanser and scouring pad Dishwasher ReplacingFilters The grease filters should be removed and cleaned at least once a month The...

Page 12: ...a candelabra base 30 watt bulb It will automatically come on when the door is opened and when the microwave oven is operating See Assistance or Service section to reorder To Replace 1 Unplug microwave or disconnect power 2 Remove the two outer vent grille mounting screws located above the cover 3 Tip the grille forward then lift out to remove 4 Lift up the bulb cover 1 Bulb cover 5 Replace light C...

Page 13: ...ing call for service See Assistance or Service section Do not operate the oven without turntable and turntable support working properly Turntable rotates both directions This is normal and depends on motor rotation at beginning of cycle Display shows messages Is the display showing There has been a power failure or the clock time has been turned off See Display section to clear display See Clock s...

Page 14: ...ations on our full line of appliances Installation information Use and maintenance procedures Accessory and repair parts sales Specialized customer assistance Spanish speaking hearing impaired limited vision etc Referrals to local dealers repair parts distributors and service companies Whirlpool designated service technicians are trained to fulfill the product warranty and provide after warranty s...

Page 15: ...15 Notes ...

Page 16: ...ABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so this exclusion or limitation may not apply to you This warranty gives you specific legal rights and you may also have other rights which may vary from state to state Outside the 50 United States this warranty does not apply Contact your authorized Whirlpool de...

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