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Tips and advice

Arrange crockery so that items do not 
touch each other. Arrange large 
crockery in the lower rack and smaller 
crockery in the upper rack. 

Load cups at an angle to facilitate 
water circulation. 

Generally speaking, place cutlery in the 
basket with the handles positioned 
downwards, but ensure that any sharp 
knives and forks that might cause 
injury are placed in the basket with the 
handles positioned upwards.

Make sure the water jet can reach all 
loaded items and that the spray arms 
turn freely.

Important

Fill the detergent dispenser and check 
the salt and rinse aid level.

Do not use the appliance for items not 
suitable for washing in a dishwasher, 
for example: wooden items, aluminium, 
plastic utensils, tin, hand-decorated 
crockery (unglazed), silver cutlery.

Do not put liquid fat in the dishwasher 
(e.g. oil used for frying) or candle wax.

If regeneration salt is to be added, 
immediately start a wash programme 
in order to eliminate any residual salt 
(rinsing alone is not sufficient).

Sometimes, even though the 
regeneration salt container has been 
filled, the corresponding indicator light 
(if fitted) will light up during the first 
wash cycle after filling with salt.

Before starting a wash programme, 
make sure that the spray arms can turn 
freely and are not impeded by crockery 
or cutlery.

Switch off the dishwasher after the 
selector's knob is back in the start 
position. If the dishwasher is turned off 
during the washing programme, when 
switched on again, the dishwasher 
resumes the wash cycle from where it 
was interrupted

.

If a fault occurs, before contacting our 
After-Sales Service, make the following 
checks to try and remedy the problem:

The dishwasher is not working:

Is the plug properly inserted in the wall 
socket?

Is there a power failure?

Is the dishwasher switched on?

Is the water supply tap on? 

Is the flow of water obstructed by 
impurities? If so, close the water supply 
tap, detach the water hose and clean the 
filter. Then re-connect the water hose to 
the tap and open the water tap once 
again.

Are the filters clogged? (see “Care and 
Maintenance” chapter in the user 
instructions).

Is the door closed properly?

Crockery still dirty after washing:

Was the crockery loaded properly?

Crockery must be loaded facing 
downwards; make sure, especially for 
large crockery, that water can run away 
immediately without being trapped inside 
the crockery.

The water jets must spray the entire 
surface of all items.

Make sure that crockery and cutlery are 
arranged properly.

Have you selected the correct programme? 

Did you use too much or too little detergent? 
(The use of poor quality detergents result in 
less effective washing).

Are the filters clogged or incorrectly 
assembled? (See “Care and Maintenance” 
chapter in the user instructions).

Are the spray arms blocked or the nozzles 
clogged? (See “Care and Maintenance” 
chapter in the user instructions).

Is the salt container cap (water softening 
system) screwed down?

Marked crockery:

Is the salt dispenser properly adjusted? 
(See “Filling the salt container” in the user 
instructions).

Is the salt container empty?
(See “Filling the salt container” in
the user instructions).

Was too little detergent used?
(See “Filling the detergent dispenser”
in the user instructions).

Marked glasses and cutlery:

Was too much rinse aid used? 
(See “Filling the rinse aid dispenser”
in the user instructions).

If, after carrying out the above checks
the malfunction persists or appears
again, turn the appliance off and turn
off the water supply tap, then call
our After-Sales Service (see guarantee).
Please specify:

The nature of the fault.

The appliance type and model.

The service code (the number 
indicated after the word Service
on the adhesive rating plate)
inside the door on the
right-hand side.

Your full address and 
telephone number.

AFTER-SALES 

SERVICE

Troubleshooting Guide

Please read the user instructions carefully.

Summary of Contents for G2P DWS

Page 1: ... Min 1 Pre rinse Crockery to be washed later 4 5 0 10 10 2 Normal 65 C Normally or heavily soiled crockery with dried on food X X 20 0 1 70 110 3 Daily 65 C 2 Soiled or heavily soiled crockery X 20 0 1 64 100 4 Eco 50 C Soiled crockery with dried on food X X X 20 0 1 44 100 Quick Reference Guide GB 5019 100 93327 We reserve the right to make technical modifications 1 Values may vary in relation to...

Page 2: ...ted programme Note if you switch off the dishwasher during a wash cycle when switched on again the dishwasher resumes the cycle from where it was interrupted Only open the dishwasher door if strictly necessary during a wash cycle and exercise maximum caution Danger of scalding from steam 4 The wash programme is over when the selector s knob is back in the Stop position 5 Switch off the dishwasher ...

Page 3: ... on Is the flow of water obstructed by impurities If so close the water supply tap detach the water hose and clean the filter Then re connect the water hose to the tap and open the water tap once again Are the filters clogged see Care and Maintenance chapter in the user instructions Is the door closed properly Crockery still dirty after washing Was the crockery loaded properly Crockery must be loa...

Page 4: ...rding to Norm EN 50242 Test Programme Upper and Lower Rack Normal Load 12 settings dishes and serving dishes Type B 25 g Daily 65 C programme Daily 65 C UPPER RACK Test Institute Information Dishwasher loading instructions Depending on the model rack features may vary see Upper and lower rack description ...

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