Whirlpool GH7208XR - 1-03-07, Use & Care Manual

33

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.

Nothing will operate

■

Has a household fuse blown, or has a circuit breaker 
tripped?
Replace the fuse or reset the circuit breaker. If the problem 
continues, call an electrician.

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Is the appliance wired properly?
See Installation Instructions provided with your microwave 
oven.

Oven will not operate

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Is the door completely closed?
Firmly close door.

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Is a spacer (on some models) attached to the inside of the 
door?
Remove spacer, then firmly close door.

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Is the electronic oven control set correctly?
See “Oven Control” section.

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Is the Child Lock set?
See “Child Lock” section.

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Is the Learning Mode activated?
See “Learning Mode” section.

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Is the magnetron working properly?
Try to heat 1 cup (250 mL) of cold water for 2 minutes at 
100% cooking power. If water does not heat, call for service. 
See “Assistance or Service” section.

Touch screen does not take command, or takes wrong 
command

■

Try using fingertip or fingernail. See “Interactive Touch 
Display” section.

Oven door looks wavy

■

This is normal and will not affect performance.

Turntable will not operate

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Is the turntable properly in place?
Make sure turntable is correct side up and is sitting securely 
on the turntable support.

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Is the turntable support operating properly?
Remove turntable. Remove and replace turntable support. 
Replace turntable. Place 1 cup (250 mL) of water on 
turntable, then restart oven. If it still is not working, call for 
service. See “Assistance or Service” section. Do not operate 
the oven without turntable and turntable support working 
properly.

Turntable rotates both directions

■

This is normal and depends on motor rotation at the 
beginning of the cycle.

Display shows time countdown, but is not operating

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Is the Timer in use?
See “Timer” section.

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Is the Learning Mode in use?
See “Learning Mode” section.

Steam is coming from the vent screen

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Some steam is normal.

Fan running after cooking is finished

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This is normal for convection and grill use. The fan may run 
for up to 10 minutes after the cycle ends to cool the oven.

Fan running slower than usual

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Has the oven been stored in a cold area?
The fan will run slower until the oven warms up to normal 
room temperature.

Cooking times seem too long

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Is the cooking power set properly?
See “Cooking Power” section.

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Are large amounts of food being heated?
Larger amounts of food need longer cooking times.

■

Is the incoming voltage less than specified in “Microwave 
Oven Safety?”
Have a qualified electrician check the electrical system in the 
home.

Quartz bulb does not appear to be on

■

This is not unusual. See “Grill Element” section.

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Is the element still working properly?
Place 2 slices of bread on the circular grill rack, place the rack 
on the turntable and close the door. Program the oven using 
Manual Broil–without microwaves–for 4 minutes (see “Time/
Temp/Power Cooking” section). The bread should toast dark 
brown. If the bread does not toast, call for service. See 
“Assistance or Service” section.

Radio, TV or cordless phone interference

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Is the oven plugged into the same outlet?
Try a different outlet.

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Is the radio or TV receiver near the oven?
Move the receiver away from the oven, or adjust the radio or 
TV antenna.

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Are the oven door and sealing surfaces clean?
Make sure these areas are clean.

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Is the cordless phone frequency 2.4 GHz?
Some 2.4 GHz-based cordless phones and home wireless 
networks may experience static or noise while the oven is on. 
Use a corded phone or a different frequency cordless phone, 
or avoid using these items during oven operation.