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ASSISTANCE OR SERVICE
When calling for assistance or service, please know the purchase
date and the complete model and serial number of your
appliance. This information will help us to better respond to your
request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory specified parts. Factory specified parts will fit
right and work right because they are made with the same
precision used to build every new appliance. To locate factory
specified replacement parts in your area, call us or your nearest
designated service center.
In the U.S.A.
Call the Whirlpool Customer eXperience Center toll free:
1-800-253-1301 or visit our website at www.whirlpool.com.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool designated service technicians
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your
area, you can also look in your telephone directory Yellow
Pages.
For further assistance
If you need further assistance, you can write to Whirlpool
Corporation with any questions or concerns at:
Whirlpool Brand Home Appliances
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada LP Customer eXperience Centre toll
free: 1-800-807-6777, or visit our website at www.whirlpool.ca.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Referrals to local dealers, repair parts distributors, and
service companies. Whirlpool Canada LP designated service
technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool
Canada LP with any questions or concerns at:
Customer eXperience Centre
Whirlpool Canada LP
200 - 6750 Century Ave.
Mississauga, Ontario L5N 0B7
Please include a daytime phone number in your correspondence.
Accessories
Chimney Extension Kit
Order Part Number W10337357
Stainless Steel Cleaner and Polish
Order Part Number 31462A
Charcoal Filter Kit
(for non-vented installations only)
Order Part Number W10294730
Recirculation Kit
(for non-vented installations only)
Order Part Number W10349327
