13
Odors
■
If the dryer is electric, is it being used for the first time?
The new electric heating element may have an odor. The odor
will be gone after the first cycle.
■
■
■
■
If the dryer is gas, there may be a gas leak:
Turn off the gas supply line, leave your house and then call
your local gas company.
■
Have you recently been painting, staining or varnishing in
the area where your dryer is located?
If so, ventilate the area. When odors or fumes are gone from
the area, re-wash and dry the clothing.
Garment damage
■
■
■
■
Check the following:
Were zippers, snaps, and hooks left open?
Were strings and sashes tied to prevent tangling?
Were care label instructions followed?
Were items damaged before drying?
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
only use FSP
®
factory specified parts. These parts will fit right
and work right because they are made with the same precision
used to build every new WHIRLPOOL
®
appliance. To locate FSP
replacement parts in your area, call our Customer Interaction
Center or your nearest designated service center.
For assistance and service
Call the Whirlpool Customer Interaction Center toll free:
1-800-253-1301.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances
■
Installation information
■
Use and maintenance procedures
■
Accessory and repair parts sales
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.)
■
Referrals to local dealers, repair parts distributors, and
service companies
Whirlpool designated service technicians are trained to fulfill the
product warranty and provide after-warranty service, anywhere in
the United States.
To locate the Whirlpool designated service company in your area,
you can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Whirlpool with
any questions or concerns at:
Whirlpool Corporation
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
