42
R E Q U E S T I N G A S S I S T A N C E O R S E R V I C E
If you need assistance or service in Canada:
1. If the problem is not due
to one of the items listed
in “Troubleshooting”
†
...
Contact the dealer from whom you
purchased your appliance,
or call the Inglis Limited
Consumer Assistance Centre toll
free, 8:30 a.m. – 6 p.m. (EST), at
1-800-461-5681.
Please include a daytime phone number in
your correspondence.
How to obtain service
KEEP A COPY OF THE SALES RECEIPT SHOWING THE DATE OF PURCHASE. PROOF
OF PURCHASE WILL ASSURE YOU OF IN-WARRANTY SERVICE.
1. All service should be handled by an Authorized Service Centre. DO NOT return the appliance to
the retailer as they do not provide service.
2. Consult the list of Authorized Service Centres provided in this book and select the Service Centre
that is most convenient for you.
3. Take the microwave oven, with proof of purchase, to the nearest Authorized Service Centre for
servicing.
4. If it is not convenient for you to take the appliance directly, you may ship it prepaid and insured. Be
sure to enclose your name, address, daytime telephone number, a complete description of the
problem, and the proof of purchase along with the appliance. The unit should be carefully packed
in the original carton or alternately, in a suitable heavy cardboard carton to prevent damage. For
service under warranty, your repaired microwave oven will be returned to you prepaid and insured.
5. If your microwave oven is outside of the warranty period, please contact the Authorized Service
Centre for estimates and service options.
If you are unable to obtain satisfactory service in this manner or if you have other service related
inquiries, contact the Consumer Service Centre at 1-800-807-6777.
2. If you need service
†
...
Contact your nearest Inglis Limited
Appliance Service branch or authorized
servicing outlet to service your appliance.
(See list on next page.)
†
When asking for help or service:
Please provide a detailed description of
the problem, your appliance’s complete
model and serial numbers, and the
purchase date. (See the “A Note to You”
section.) This information will help us
respond properly to your request.
Canada Authorized Service Centres
Direct service branches:
BRITISH COLUMBIA
1-800-665-6788
ALBERTA
1-800-661-6291
ONTARIO
Ottawa area
1-800-267-3456
(except 807 area code)
Outside the Ottawa area
1-800-807-6777
MANITOBA, SASKATCHEWAN
1-800-665-1683
and 807 area code in ONTARIO
QUEBEC
Montreal (except South Shore)
1-800-361-3032
South Shore Montreal
1-800-361-0950
Quebec City
1-800-463-1523
Sherbrooke
1-800-567-6966
ATLANTIC PROVINCES
1-800-565-1598
For service in areas other than those listed, contact the Consumer Service Centre,
your local appliance dealer, or consult your telephone directory yellow pages.
