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Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

Call XLS Products Customer Service toll-free:  
1-800-207-1156.

Our consultants provide assistance with:

 

Features and specifications on our full line of appliances.

 

Installation information.

 

Use and maintenance procedures.

 

Accessory and repair parts.

 

Specialized customer assistance.

 

Referrals to local dealers, repair parts distributors and  
service companies. XLS Products designated service 
technicians are trained to fulfill the product warranty and 
provide after-warranty service, anywhere in the United States.

For further assistance:

If you need further assistance, you can write to XLS Products 
with any questions or concerns at:

XLS Products, Inc. 
Customer Service 
P.O. Box 16262 
Philadelphia, PA 19114-0262

Please include a daytime phone number in your correspondence.

Call the XLS Products Customer Service toll-free:  
1-800-207-1156.

Our consultants provide assistance with:

 

Features and specifications on our full line of appliances.

 

Use and maintenance procedures.

 

Accessory and repair parts.

 

Referrals to local dealers, repair parts distributors, and  
service companies. XLS Products designated service 
technicians are trained to fulfill the product warranty  
and provide after-warranty service, anywhere in Canada.

For further assistance:

If you need further assistance, you can write to XLS Products 
with any questions or concerns at:

XLS Products, Inc. 
Customer Service 
P.O. Box 16262 
Philadelphia, PA 19114-0262

Please include a daytime phone number in your correspondence.

ASSISTANCE OR SERVICE

In the USA

In Canada

Summary of Contents for R-WHAP121AW

Page 1: ...sylvania Au Canada pour assistance installation ou service composez le 1 800 207 1156 Table des matières Climatiseur Guide d utilisation et d entretien SÉCURITÉ DU CLIMATISEUR 15 EXIGENCES D INSTALLATION 15 PIÈCES ET CARACTÉRISTIQUES 16 INSTRUCTIONS D INSTALLATION 18 UTILISATION DE VOTRE CLIMATISEUR 21 ENTRETIEN ET NETTOYAGE 23 DÉPANNAGE 24 SPÉCIFICATIONS 25 ASSISTANCE OU SERVICE 26 GARANTIE DE XL...

Page 2: ...essary for correct installation The location should provide Grounded electrical outlet within 6 ft 183 cm of where the power cord exits the air conditioner NOTE Do not use an extension cord Free movement of air in room to be cooled A large enough opening for the air conditioner Installation parts are supplied for double hung windows Allow at least 10 25 cm clearance from walls and furniture NOTE C...

Page 3: ...D Vent hose window connector 2 A B C D PARTS AND FEATURES Front View Back View dual vent models Casters Control Panel Handle Air Outlet Back View single vent models Internal tank drain Drain fitting for dehumidifier mode Air outlet heat exchanger Air intake condenser Air Intake evaporator Air filter behind grille Cord wrap Internal tank drain Drain fitting for dehumidifier mode Air outlet heat exc...

Page 4: ...d NOTE Your air conditioner s power supply cord may differ from the one shown This portable air conditioner is equipped with a power supply cord required by UL This power supply cord contains state of the art electronics that sense leakage current If the cord is crushed the electronics detect leakage current and power will be disconnected in a fraction of a second To test your power supply cord 1 ...

Page 5: ...extension until it fills the window opening Be sure the vent opening in the slider panel is not covered Tighten the wing nut securely If the window is too narrow to fit the slider panel without blocking the vent opening 1 Loosen the wingnut and remove the slider panel extension from the slider panel 2 Using a handsaw cut the slider panel extension to fit the window opening Leave as much panel as p...

Page 6: ...n For dual vent models see below for hose placement 4 Attach vent hose s to slider panel Window connector Slider panel Extend both ends of the vent hose a little bit Thread a round connector clockwise onto one end of the vent hose Thread a window connector clockwise onto the other end of the vent hose For dual vent models repeat for second vent hose 1 Assemble vent hose s Vent hose Round connector...

Page 7: ...oor drain The drain fitting uses a standard garden hose connector The drain hose must be below the drain port on the back of the air conditioner Thread the drain hose not included onto the drain fitting on the air conditioner Insert the other end of the drain hose into a floor drain or other suitable drain 2 Install drain hose TEST RESET TEST RESET 1 Plug into grounded 3 prong outlet Plug into a g...

Page 8: ... Dehumidify mode Fan FAN Mode In this mode only the fan will run Air is circulated through the room with no cooling NOTE The air conditioner does not need to be vented to the outdoors in Fan mode Selecting the Fan Speed The Fan Speed has 3 settings LOW Medium MED HIGH Press the SPEED button until the indicator light above the desired setting is lit Adjusting the Temperature Press the TEMP TIME V a...

Page 9: ... month or longer Dispose of used batteries responsibly NOTE The remote uses two AAA 1 5V batteries included Replace batteries after approximately 6 months of use To remove the batteries Remove the battery compartment cover and remove the batteries To reinstall the batteries Place the batteries into the battery compartment as shown then reinstall the cover Replacing the batteries in the remote Norm...

Page 10: ...n warm water with a mild detergent NOTE Do not wash the air filter in the dishwasher or use any chemical cleaners it may damage the filter Air dry the air filter completely before replacing to ensure maximum efficiency Draining the Internal Tank If the air conditioner turns off and the Bucket Full indicator is lit it is necessary to drain the internal tank before using the air conditoner again 1 D...

Page 11: ...r problem without outside help Air conditioner seems to run too much The current air conditioner replaced an older model The use of more efficient components may cause the air conditioner to run longer than an older model but the total energy consumption will be less Newer air conditioners do not emit the blast of cold air you may be accustomed to from older air conditioners but this is not an ind...

Page 12: ...4 A Cooling Capacity BTUs hour 12 000 14 000 12 000 14 000 Vent Type Single Single Dual Dual Coolant Type R410A R410A R410A R410A Timer 24 hour 24 hour 24 hour 24 hour Dimensions W x D x H 17 9 x 15 6 x 39 3 455 x 395 x 745 mm 17 9 x 15 6 x 39 3 455 x 395 x 745 mm 17 9 x 15 6 x 39 3 455 x 395 x 745 mm 17 9 x 15 6 x 39 3 455 x 395 x 745 mm Weight lbs kg lbs kg lbs kg lbs kg ...

Page 13: ...ere in the United States For further assistance If you need further assistance you can write to XLS Products with any questions or concerns at XLS Products Inc Customer Service P O Box 16262 Philadelphia PA 19114 0262 Please include a daytime phone number in your correspondence Call the XLS Products Customer Service toll free 1 800 207 1156 Our consultants provide assistance with Features and spec...

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