14
TROUBLESHOOTING
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.
Nothing will operate
■
Is the power supply cord unplugged?
Plug into a grounded outlet.
■
Has a household fuse blown, or has a circuit breaker
tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Cooktop will not operate
■
Is the control knob set correctly?
Push in knob before turning to a setting.
■
On ceramic glass models, is the “Cooktop Lockout” set?
See “Cooktop Lockout” section.
■
On coil element models, is the element inserted properly?
See “Coil Elements and Burner Bowls” section.
Excessive heat around cookware on cooktop
■
Is the cookware the proper size?
Use cookware about the same size as the surface cooking
area, element or surface burner. Cookware should not extend
more than ½" (1.3 cm) outside the cooking area.
Hot Surface indicator light stays on
■
Does the Hot Surface indicator light stay on after control
knob(s) have been turned off?
See “Cooktop Controls” section.
Cooktop cooking results not what expected
■
Is the proper cookware being used?
See “Cookware” section.
■
Is the control knob set to the proper heat level?
See “Cooktop Controls” section.
■
Is the appliance level?
Level the appliance. See the Installation Instructions.
■
On coil element models, is the element inserted properly?
See “Coil Elements and Burner Bowls” section.
Oven will not operate
■
On some models, is the electronic clock/timer set
correctly?
See “Electronic Clock/Timer” section.
■
On some models, has the oven selector been set to a
BAKE or BROIL function?
See “Baking and Roasting” or “Broiling” sections.
Oven temperature too high or too low
■
Does the oven temperature calibration need adjustment?
See “Oven Temperature Control” section.
Oven indicator lights flash
■
Do the OVEN HEATING indicator lights flash?
See “Assistance or Service” section.
Oven cooking results not what expected
■
Is the appliance level?
Level the appliance. See the Installation Instructions.
■
Is the proper temperature set?
Double-check the recipe in a reliable cookbook.
■
Is the proper oven temperature calibration set?
See “Oven Temperature Control” section.
■
Was the oven preheated?
See “Baking and Roasting” section.
■
Is the proper bakeware being used?
See “Bakeware” section.
■
Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.
■
Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.
■
Is the batter evenly distributed in the pan?
Make sure batter is level in the pan.
■
Is the proper length of time being used?
Adjust cooking time.
■
Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer
cooking times.
■
Are baked items too brown on the bottom?
Move rack to higher position in the oven.
■
Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust and/or
reduce baking temperature.
