18
TROUBLESHOOTING
Trouble
Analysis
Does not run
• Is the protection device or fuse blown?
• Please wait for 3 minutes and start again, protection device may be preventing
unit to work.
• Are the remote control batteries low?
• Is the plug not properly plugged?
No cooling or
heating air
• Is the air filter dirty?
• Are the intakes and outlets of the air conditioner blocked?
• Is the temperature set properly?
• Are doors or windows open?
Ineffective control
• Has there been a strong interference (from excessive static electricity discharge,
power supply voltage abnormality)? Note that operation will be abnormal, in this
case unplug from the power supply and re-plug after 2-3 seconds.
Does not operate
immediately
• 3 minute delay will occur when changing mode during operation.
Peculiar smell
• This smell may come from another source such as furniture, cigarette etc, which
is sucked in the unit and blown out with the air.
A sound of running
water
• Normal behaviour caused by the flow of refrigerant in the air conditioner.
• Defrosting sound in heating mode.
Cracking sound
• The sound may be generated by the expansion or contraction of the front panel
due to temperature changes.
Mist sprays from
the outlet
• Mist is present in the room with low temperature? Normal behaviour due to
cool air discharged from indoor unit during
COOLING
or
DRY
operation
mode.
Running indicator
flashes but indoor
fan stops.
• The unit is shifting from heating mode to defrost. The indicator will light off and
return to heating mode.
Operation problems are often due to minor causes, please check and refer to the
following chart before contacting the service. This may save time and unnecessary
expenses.
Note: If the problems still have, turn off the appliance and disconnect from power supply,
then contact the nearest Whirlpool Authorized Service Center. Do not attempt to move,
repair, disassemble, or modify the appliance by yourself.
