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2. Remove all food from the refrigerator and pack all frozen food 

in dry ice.

3. Empty the ice bin.

4. Depending on your model, turn the Thermostat Control or 

Refrigerator Control to OFF. See the “Setting the Controls” 
section.

5. Unplug the refrigerator.

6. Empty water from the defrost pan.

7. Clean, wipe, and dry thoroughly.

8. Take out all removable parts, wrap them well, and tape them 

together so they don’t shift and rattle during the move.

9. Depending on the model, raise the front of the refrigerator so 

it rolls more easily OR screw in the leveling legs so they don't 
scrape the floor. See the “Door Closing” or “Leveling Your 
Refrigerator” section.

10. Tape the doors shut and the power cord to the refrigerator 

cabinet.

When you get to your new home, put everything back 
and refer to the “Installing Your Refrigerator” section for 
preparation instructions. Also, if your refrigerator has an 
automatic ice maker, remember to reconnect the water supply to 
the refrigerator.

TROUBLESHOOTING

Try the solutions suggested here first in order to avoid the 
cost of an unnecessary service call.

Your refrigerator will not operate

Is the power supply cord unplugged?
Firmly plug the cord into a live outlet with proper voltage.

Has a household fuse or circuit breaker tripped?
Replace the fuse or reset the circuit.

Is the Refrigerator Control turned to the OFF position?
Refer to the “Setting the Control(s)” section.

Is the refrigerator defrosting?
Recheck to see if the refrigerator is operating in 30 minutes. 
Your refrigerator will regularly run an automatic defrost cycle.

The lights do not work

Is the power supply cord unplugged?
Firmly plug the cord into a live outlet with proper voltage.

Is a light bulb loose in the socket?
Turn the refrigerator control to OFF. Disconnect the 
refrigerator from the electrical supply. Gently remove the bulb 
and reinsert. Then reconnect the refrigerator to the electrical 
supply and reset the refrigerator control.

Has a light bulb burned out?
Replace with an appliance bulb of the same wattage, size, 
and shape. See the “Changing the Light Bulb(s)” section.

There is water in the defrost drain pan

Is the refrigerator defrosting?
The water will evaporate. It is normal for water to drip into the 
defrost pan. 

Is it more humid than normal?
Expect that the water in the defrost pan will take longer to 
evaporate. This is normal when it is hot or humid.

The motor seems to run too much

Is the room temperature hotter than normal?
Expect the motor to run longer under warm conditions. At 
normal room temperatures, expect your motor to run about 
40% to 80% of the time. Under warmer conditions, expect it 
to run even more of the time.

Has a large amount of food just been added to the 
refrigerator?
Adding a large amount of food warms the refrigerator. It is 
normal for the motor to run longer in order to cool the 
refrigerator back down. See the “Refrigerator Features” 
section.

Are the doors opened often?
Expect the motor to run longer when this occurs. In order to 
conserve energy, try to get everything you need out of the 
refrigerator at once, keep food organized so it is easy to find, 
and close the door as soon as the food is removed.

Is the control set correctly for the surrounding 
conditions?
Refer to the “Setting the Control(s)” section.

Are the doors closed completely?
Push the doors firmly shut. If they will not shut all the way, see 
“The doors will not close completely” later in this section.

Are the condenser coils dirty?
This prevents air transfer and makes the motor work harder. 
Clean the condenser coils. Refer to the “Cleaning Your 
Refrigerator” section.

NOTE: Your new refrigerator will run longer than your old one due 
to its high efficiency motor.

The refrigerator seems to make too much noise

The sounds may be normal for your refrigerators.
Refer to the “Understanding Sounds You May Hear” section.

The ice maker is not producing ice

Is the freezer temperature cold enough to produce ice?
Wait 24 hours after hook-up for ice production. See the 
“Setting the Control(s)” section.

Is the wire shut-off arm in the OFF (arm up) position?
Lower the wire shut-off arm to the ON (arm down) position. 
See the “Ice Maker Operation” section.

Is the water line shut-off valve to the refrigerator turned 
on?
Turn on the water valve. See the “Connecting the Refrigerator 
to a Water Source” section.

Summary of Contents for ST14CKXHW00

Page 1: ...TOP MOUNT REFRIGERATOR Use CareGuide Table of Contents 2 2202190A ...

Page 2: ...NG YOUR REFRIGERATOR 9 Ensuring Proper Air Circulation 9 Setting the Control s 10 Adjusting Control Settings 10 REFRIGERATOR FEATURES 11 Refrigerator Shelves 11 Meat Drawer and Cover 11 Crisper and Crisper Cover 11 Utility or Egg Bin 12 FREEZER FEATURES 12 Ice Maker 12 Freezer Shelf 13 DOOR FEATURES 13 Drop in Door Rails 13 CARING FOR YOUR REFRIGERATOR 13 Cleaning Your Refrigerator 13 Changing the...

Page 3: ...n this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire electric shock or injury when usin...

Page 4: ...Follow the instructions contained in the package for proper assembly IMPORTANT Depending on your model do not remove any permanent instruction labels inside your refrigerator or the Tech Sheet that is fastened behind the base grille Depending on your model do not remove the white Styrofoam insert that is located behind the control panel on the ceiling of the refrigerator The insert is part of the ...

Page 5: ...ype or in 4 76 mm saddle valve which reduces water flow and clogs more easily Cold Water Supply The ice maker water valve contains a flow washer which is used as a water pressure regulator The ice maker needs to be connected to a cold water line with water pressure between 30 and 120 psi If a problem occurs call your utility company Connecting to water line 1 Unplug refrigerator or disconnect powe...

Page 6: ...ut approximately in 1 9 cm Tighten nut by hand as much as possible then turn the nut an additional turn using a wrench Do not overtighten Re attach the tube clamp and tube to the back of the cabinet Skip to Step 2 For Style 2 disconnect the tube clamp on the back of the product and insert copper tubing through the clamp as shown Attach the copper tube to the valve inlet using a compression nut and...

Page 7: ...Door Swing Reversal optional 1 Door Hinge Hole Plug 1 Flat Head Handle Screws 2 Freezer Handle 1 Cabinet Hinge Hole Plugs 1 Door Handle Sealing Screws 1 Door Stop Screw 2 Door Stop 3 4 2 1 Door Handle Seal Screw Front 1 2 1 1 Center Hinge 1 1 2 1 1 1 Flat Head Handle Screw 2 Refrigerator Handle 3 Handle Screw 1 Hex Head Hinge Screws 2 Top Hinge 3 Spacer 1 Hex Head Hinge Screws and Washers 5 16 1 2...

Page 8: ... shown see Graphic 5 7 Position refrigerator handle on opposite side of the refrigerator door as shown see Graphic 6 Drive top two screws in handle first Align lower portion of handle and drive bottom screw 8 Replace screw cover see Graphic 6 9 Tighten all screws Set aside refrigerator door until bottom hinge is installed on product Door and hinge replacement Note Graphic may be reversed if door s...

Page 9: ...e water line or items stored on top of the refrigerator Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature The high efficiency compressor may cause your new refrigerator to run longer than your old one and you may hear a pulsating or high pitched sound Water dripping on the defrost heater during a defrost cycle may cause a sizzling sound You ma...

Page 10: ...ld refrigerator usage The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm For models with two controls The Refrigerator Control functions as the thermostat for the entire product refrigerator and freezer sections The higher the number setting the longer the compressor will run to keep the temperature colder The Freezer Control adjusts the cold air fl...

Page 11: ...other hand Slide drawer out the rest of the way 3 Replace the drawer by sliding it back in fully past the drawer stop To remove and replace the meat drawer cover 1 Remove the meat drawer 2 Push the cover back to release the rear clips from the shelf Tilt the cover up at the front and pull it forward 3 Replace the meat drawer cover by fitting the notches and clips on underside of the cover over the...

Page 12: ...your model you may have a one piece utility bin or a three piece egg bin To use the three piece egg bin remove the cover and place the eggs in the egg tray Replace the cover and store on an interior shelf If you prefer you can remove the egg tray and place the entire carton of eggs in the bin Replace the cover NOTE Eggs should be stored in a covered container If your model does not have an egg bin...

Page 13: ...the quality and type of food the type of packaging or wrap used should be airtight and moisture proof and the storage temperature Seal the package or container securely to prevent taste and odor transfer throughout the product Ice crystals inside a sealed package are normal This simply means that moisture in the food and air inside the package have condensed creating ice crystals Put no more unfro...

Page 14: ... out for 24 hours or less keep both refrigerator doors closed to help food stay cold and frozen 2 If the power will be out for more than 24 hours a Remove all frozen food and store it in a frozen food locker OR b Place 2 lbs 907 g of dry ice in the freezer for every cubic foot 28 L of freezer space This will keep the food frozen for two to four days OR c If neither a food locker nor dry ice is ava...

Page 15: ...ging the Light Bulb s section There is water in the defrost drain pan Is the refrigerator defrosting The water will evaporate It is normal for water to drip into the defrost pan Is it more humid than normal Expect that the water in the defrost pan will take longer to evaporate This is normal when it is hot or humid The motor seems to run too much Is the room temperature hotter than normal Expect t...

Page 16: ...perature is too warm Are the air vents blocked in either compartment This prevents the movement of cold air from the freezer to the refrigerator Remove any objects from in front of the air vents Refer to Ensuring Proper Air Circulation for the location of air vents Are the door s opened often Be aware that the refrigerator will warm when this occurs In order to keep the refrigerator cool try to ge...

Page 17: ...eplacement parts If you need to order replacement parts we recommend that you only use factory specified replacement parts Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new KIRKLAND SIGNATURE appliance To locate factory specified replacement parts in your area call our Consumer Assistance Center telephone number ...

Page 18: ...roved by Whirlpool Corporation 5 Any food loss due to product failure 6 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 7 Replacement parts or repair labor costs for units operated outside the United States WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental ...

Page 19: ...19 Notes ...

Page 20: ...DISTRIBUTED BY CWC P O BOX 34535 SEATTLE WA 98124 1535 1 800 774 2678 U S 2202190A 2000 All rights reserved TM Trademark of Costco Wholesale Corporation 01 00 Printed in Mexico ...

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