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The doors will not close completely

Are food packages blocking the door open?
Rearrange containers so that they fit more tightly and take up 
less space.

Is the ice bin out of position?
Push the ice bin in all the way.

Are the crisper cover, pans, shelves, bins, or baskets out 
of position?
Put the crisper cover and all pans, shelves, bins, and baskets 
back into their correct positions. See the “Refrigerator 
Features” section for more information.

Are the gaskets sticking?
Clean gaskets and the surface that they touch. Rub a thin 
coat of paraffin wax on the gaskets following cleaning.

Does the refrigerator wobble or seem unstable?
Level the refrigerator. Refer to the “Door Closing and 
Alignment” section.

Were the doors removed during product installation and 
not properly replaced?
Remove and replace the doors according to the “Refrigerator 
Doors: Removing, Reversing (optional) and Replacing” 
section, or call a qualified service technician.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below. 

When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you 
only use factory specified replacement parts. Factory specified 
replacement parts will fit right and work right because they are 
made with the same precision used to build every new 
KIRKLAND SIGNATURE™ appliance. 

To locate factory specified replacement parts in your area, call 
our Consumer Assistance Center telephone number or your 
nearest designated service center.

In the U.S.A.

Call the Whirlpool Consumer Assistance Center 
toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and 
service companies. Whirlpool designated service technicians 
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your 
area, you can also look in your telephone directory Yellow 
Pages.

For further assistance 

If you need further assistance, you can write to Whirlpool 
Corporation with any questions or concerns at:

Whirlpool Brand Home Appliance
Consumer Assistance Center
c/o Correspondence Dept.
for KIRKLAND SIGNATURE™ Products
2000 North M-63
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Summary of Contents for ST14CKXHW00

Page 1: ...TOP MOUNT REFRIGERATOR Use CareGuide Table of Contents 2 2202190A ...

Page 2: ...NG YOUR REFRIGERATOR 9 Ensuring Proper Air Circulation 9 Setting the Control s 10 Adjusting Control Settings 10 REFRIGERATOR FEATURES 11 Refrigerator Shelves 11 Meat Drawer and Cover 11 Crisper and Crisper Cover 11 Utility or Egg Bin 12 FREEZER FEATURES 12 Ice Maker 12 Freezer Shelf 13 DOOR FEATURES 13 Drop in Door Rails 13 CARING FOR YOUR REFRIGERATOR 13 Cleaning Your Refrigerator 13 Changing the...

Page 3: ...n this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of fire electric shock or injury when usin...

Page 4: ...Follow the instructions contained in the package for proper assembly IMPORTANT Depending on your model do not remove any permanent instruction labels inside your refrigerator or the Tech Sheet that is fastened behind the base grille Depending on your model do not remove the white Styrofoam insert that is located behind the control panel on the ceiling of the refrigerator The insert is part of the ...

Page 5: ...ype or in 4 76 mm saddle valve which reduces water flow and clogs more easily Cold Water Supply The ice maker water valve contains a flow washer which is used as a water pressure regulator The ice maker needs to be connected to a cold water line with water pressure between 30 and 120 psi If a problem occurs call your utility company Connecting to water line 1 Unplug refrigerator or disconnect powe...

Page 6: ...ut approximately in 1 9 cm Tighten nut by hand as much as possible then turn the nut an additional turn using a wrench Do not overtighten Re attach the tube clamp and tube to the back of the cabinet Skip to Step 2 For Style 2 disconnect the tube clamp on the back of the product and insert copper tubing through the clamp as shown Attach the copper tube to the valve inlet using a compression nut and...

Page 7: ...Door Swing Reversal optional 1 Door Hinge Hole Plug 1 Flat Head Handle Screws 2 Freezer Handle 1 Cabinet Hinge Hole Plugs 1 Door Handle Sealing Screws 1 Door Stop Screw 2 Door Stop 3 4 2 1 Door Handle Seal Screw Front 1 2 1 1 Center Hinge 1 1 2 1 1 1 Flat Head Handle Screw 2 Refrigerator Handle 3 Handle Screw 1 Hex Head Hinge Screws 2 Top Hinge 3 Spacer 1 Hex Head Hinge Screws and Washers 5 16 1 2...

Page 8: ... shown see Graphic 5 7 Position refrigerator handle on opposite side of the refrigerator door as shown see Graphic 6 Drive top two screws in handle first Align lower portion of handle and drive bottom screw 8 Replace screw cover see Graphic 6 9 Tighten all screws Set aside refrigerator door until bottom hinge is installed on product Door and hinge replacement Note Graphic may be reversed if door s...

Page 9: ...e water line or items stored on top of the refrigerator Your refrigerator is designed to run more efficiently to keep your food items at the desired temperature The high efficiency compressor may cause your new refrigerator to run longer than your old one and you may hear a pulsating or high pitched sound Water dripping on the defrost heater during a defrost cycle may cause a sizzling sound You ma...

Page 10: ...ld refrigerator usage The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm For models with two controls The Refrigerator Control functions as the thermostat for the entire product refrigerator and freezer sections The higher the number setting the longer the compressor will run to keep the temperature colder The Freezer Control adjusts the cold air fl...

Page 11: ...other hand Slide drawer out the rest of the way 3 Replace the drawer by sliding it back in fully past the drawer stop To remove and replace the meat drawer cover 1 Remove the meat drawer 2 Push the cover back to release the rear clips from the shelf Tilt the cover up at the front and pull it forward 3 Replace the meat drawer cover by fitting the notches and clips on underside of the cover over the...

Page 12: ...your model you may have a one piece utility bin or a three piece egg bin To use the three piece egg bin remove the cover and place the eggs in the egg tray Replace the cover and store on an interior shelf If you prefer you can remove the egg tray and place the entire carton of eggs in the bin Replace the cover NOTE Eggs should be stored in a covered container If your model does not have an egg bin...

Page 13: ...the quality and type of food the type of packaging or wrap used should be airtight and moisture proof and the storage temperature Seal the package or container securely to prevent taste and odor transfer throughout the product Ice crystals inside a sealed package are normal This simply means that moisture in the food and air inside the package have condensed creating ice crystals Put no more unfro...

Page 14: ... out for 24 hours or less keep both refrigerator doors closed to help food stay cold and frozen 2 If the power will be out for more than 24 hours a Remove all frozen food and store it in a frozen food locker OR b Place 2 lbs 907 g of dry ice in the freezer for every cubic foot 28 L of freezer space This will keep the food frozen for two to four days OR c If neither a food locker nor dry ice is ava...

Page 15: ...ging the Light Bulb s section There is water in the defrost drain pan Is the refrigerator defrosting The water will evaporate It is normal for water to drip into the defrost pan Is it more humid than normal Expect that the water in the defrost pan will take longer to evaporate This is normal when it is hot or humid The motor seems to run too much Is the room temperature hotter than normal Expect t...

Page 16: ...perature is too warm Are the air vents blocked in either compartment This prevents the movement of cold air from the freezer to the refrigerator Remove any objects from in front of the air vents Refer to Ensuring Proper Air Circulation for the location of air vents Are the door s opened often Be aware that the refrigerator will warm when this occurs In order to keep the refrigerator cool try to ge...

Page 17: ...eplacement parts If you need to order replacement parts we recommend that you only use factory specified replacement parts Factory specified replacement parts will fit right and work right because they are made with the same precision used to build every new KIRKLAND SIGNATURE appliance To locate factory specified replacement parts in your area call our Consumer Assistance Center telephone number ...

Page 18: ...roved by Whirlpool Corporation 5 Any food loss due to product failure 6 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 7 Replacement parts or repair labor costs for units operated outside the United States WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental ...

Page 19: ...19 Notes ...

Page 20: ...DISTRIBUTED BY CWC P O BOX 34535 SEATTLE WA 98124 1535 1 800 774 2678 U S 2202190A 2000 All rights reserved TM Trademark of Costco Wholesale Corporation 01 00 Printed in Mexico ...

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