Whirlpool TGS325G, Troubleshooting Manual

Page 1: ... Cycle 21 Caring for Your Range 24 Troubleshooting 30 Requesting Assistance or Service 32 Index 35 Warranty 36 1 800 253 l j01 Call our Consumer Assistance Center with questions or comments TO THE INSTALLER PLEASE LEAVE THIS INSTRUCTION BOOK WITH THE UNIT TO THE CONSUMER PLEASE READ AND KEEP THIS BOOK FOR FUTURE REFERENCE BYWHIRLPOOLCORPORAllON www EstateAppliances com ...

Page 2: ...section of this book After checking the Troubleshooting Guide additional help can be found by checking the Requesting Assistance or Service section Dealer name Address Phone number Model number Serial number Purchase date See the Parts and Features section for model and serial number label plate location IWARNING If the information in this manual is not followed exactly a fire or explosion may res...

Page 3: ...All safety messages will identify the hazard tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed Tip Over Hazard A child or adult can tip the range and be killed Connect anti tip bracket to rear range foot Reconnect the anti tip bracket if the range is moved See the installation instructions for details Failure to follow these instructions ...

Page 4: ...re the range is properly installed and grounded by a qualified technician l This range is equipped with a three prong grounding plug for your protection against shock hazard and should be plugged directly into a properly grounded receptacle Do not cut or remove the grounding prong from this plug l Disconnect the electrical supply before servicing the appliance l Never Use the Range for Warming or ...

Page 5: ...eft side of storage drawer Storage drawer P 20 Manual oven light switch P 29 I II I F Electronic Oven control 1n i n Control panel PP 5 24 3 11 Automatic oven b light switch P 29 Gasket p 211 Surface burner marker shows which burner you are setting Left iear Left iront control knob control knob Right front Right rear control knob control knob 5 ...

Page 6: ...trol knob anywhere between HIGH and LOW NOTE All four electric ignitors will click at the same time However the burner with the control knob turned to LIGHT is the one that will ignite Use the following chart as a guide SElTlNG LIGHT HIGH Mid range between HIGH and LOW LOW RECOMMENDED USE 0 To light the burner 0 To start food cooking 0 To bring liquid to a boil 0 To hold a boil 0 To fry chicken or...

Page 7: ...nd evenly the pan heats a When using glass or ceramic cookware check to make sure it is suitable for use on surface burners l To avoid tipping make sure pots and pans are centered on the grates The pan material affects how fast heat transfers from the surface cooking area through the pan material and how evenly heat spreads over the pan bottom Choose pans that provide the best cooking results Alum...

Page 8: ...low 2 inches of space around each pan and between pans and oven walls For proper roasting follow these guidelines 0 To avoid spillage remove food before pulling out the rack 0 Tilt the rack up at the front before pulling it over 0 Use an adequate amount of liquid in the pan meat 3 or 4 pans In opposite corners on 1 each oven rack Stagger f pans so no pan is directly 1 over another I I P FOOD Froze...

Page 9: ...he type of bakeware used Use the bakeware size recommended in the recipe BAKEWARE TYPE Light colored aluminum Dark aluminum and other bakeware with dark dull and or non stick finish Ovenproof glassware ceramic glass or ceramic Insulated cookie sheets of baking pans Stainless steel Stoneware BEST USED FOR Light golden crusts Even browning l Brown crisp crusts l Brown crisp crusts l May reduce bakin...

Page 10: ...u do not press START ENTER within 5 minutes the function will be canceled I 5 i i An indicator light to the left of the display lights up when you are in a setting An indicator light on the display lights up when the oven is on The control lock lets you disable the control panel command pads The control lock comes in handy when you want to prevent others from using the oven NOTES l You can only us...

Page 11: ...ower goes off for more than 1 second The minute timer does not start or stop the oven It works like a kitchen timer It can be set in hours and minutes up to 12 hours 59 minutes The minute timer will display minutes and seconds for settings under 1 hour 1 Press TIMER The timer indicator light will light up PRESS YOU SEE TIMER 0 cANca 2 Set the interval to be timed Press the up A or down V pad s unt...

Page 12: ...e of day while the minute timer is counting down press CLOCK display counts down YOU SEE 4 To clear the display turn off the minute timer PRESS time of day PRESS 17 TIMER cxNcEL twice time of day 1 After setting a function for the first time you OFF CANCEL will cancel any function except for the 1 must press START ENTER to start clock minute timer or control lock the function j I 12 ...

Page 13: ...V to lower the temperature in 5 F amounts You can set a temperature any where from 170 F to 500 F Use these pads until the desired temperature shows on the display El BBb 4 When roasting put your food in the oven You do not have to preheat the oven when l For even cooking place the meat on a rack in a roasting unless your shallow pan This keeps the meat out of the recipe recommends it drippings an...

Page 14: ...rature is greater than 17O F no preheat conditioning time will be shown in the display l You can change the temperature setting any time after pressing START ENTER You do not have to press START ENTER again l The preheat conditioning time will not change if you reset the temperature before the countdown time ends l If you are baking roasting while the minute timer is counting down you can see the ...

Page 15: ...OU SEE a iEa factory setting of W 2 Set the new offset temperature PRESS Press A to raise the temperature or V to lower A the temperature in 10 F amounts You can set TEMP the temperature change to as low as 30 F or as 0 TIME high as 3O F A minus sign will appear before V the number when decreasing the temperature setting The minus sign shows the oven will be cooler by the displayed amount There is...

Page 16: ...he broil indicator light will light up YOU SEE ON I 5 Start the oven PRESS YOU SEE ON The on and heat indicator lights will light up NOTES l You can change the temperature setting any time after pressing START ENTER To change the setting see 70 custom broil at a lower temperature below l If you are broiling while the minute timer is counting down you can see the set broiling temperature for 5 seco...

Page 17: ...le shows broil at 400 F TEMP U TIME V l Use only the broiler pan and grid provided They are designed to drain extra juices from the cooking surface This drainage helps prevent spatter and smoke l Pull out oven rack to stop position before turning or removing food l To make sure the juices drain well do not cover the grid with foil l After broiling remove the pan from the oven when removing the foo...

Page 18: ...5 7 8 medium 15 16 8 9 well done 18 19 9 l 0 Ground Meat Patties 34 thick well done 4 13 14 6 7 Pork Chops 1 thick 4 21 22 10 11 Ham Slice 1x thick precooked 4 8 10 4 5 Frankfurters 4 6 7 3 4 Lamb Chops 1 thick 4 15 17 8 9 Chicken bone in pieces 3 18 20 18 20 boneless breasts 4 12 16 11 16 Fish 4 fillets X thick 8 10 4 5 steaks X 1 thick 15 18 7 9 Times are guidelines only and may need to be adjus...

Page 19: ... much force or weight to the open door without the anti tip bracket fastened down properly Anti Tip Bracket Tip Over Hazard A child or adult can tip the range and be killed Connect anti tip bracket to rear range foot Reconnect the anti tip bracket if the range is moved See the installation instructions for details Failure to follow these instructions can result in death or serious burns to childre...

Page 20: ...de rail They keep the drawer from sliding all the way out Then lift the front of the drawer and pull it out to the second stop 2 Lift the back of the drawer slightly and slide it all the way out Position the drawer so that the lower drawer guides rest just inside the front frame lip 2 Lift the front of the drawer and push it in until the metal stops on the drawer slide rails clear the upper drawer...

Page 21: ...e the oven racks from the oven if you want them to remain shiny You can clean the oven racks in the Self Cleaning cycle but they will become harder to slide See the Cleaning chart in the Caring for Your Range section If you clean the racks in the Self Cleaning cycle place them on the 2nd and 4th rack guides The guides are counted from bottom to top l Heat and odors are normal during the Self Clean...

Page 22: ... Use 3 4 4 hours for average to heavy soil example for 4lkhour cleaning time 3 Start the oven PRESS YOU SEE ON The on and heat indicator liahts will light up NOTES l Make sure the door is closed all the way If the door is open even a little it will not lock If the door is closed it will lock after you press START ENTER l Do not attempt to open the oven door while locking 4 After the Self Cleaning ...

Page 23: ...indicator lights will stay on PRESS YOU SEE The Self Cleaning cycle uses very high heat to bum away soil and grease During the cycle the oven gets much hotter than it does for normal bak ing or broiling This high heat breaks up the soil or 0 grease and burns it away 5 Your oven is automatically preset for a 3 hour 5 Self Cleaning cycle The graph at the right shows you what happens E in a hour Self...

Page 24: ...er oven door glass l Spray glass cleaner l DO NOT use abrasive or harsh cleaners like chlorine bleach ammonia or oven cleaners l Wash rinse and dry with soft cloth l Non abrasive plastic scrubbing pad l Gently clean around the model and serial plate too much scrubbing could remove the numbers l NOTE To avoid product damage do not remove the cooktop Surface burner grates and caps l Light to moderat...

Page 25: ...e self cleaning cycle section l Self cleaning cycle l See the Using the self cleaning cycle section Oven racks l Soap and water l Steel wool pad l Self cleaning cycle l Wash rinse and dry l Place on 2nd and 4th rack guides Racks will discolor and become harder to slide After cleaning apply vegetable oil to rack guides for easier sliding Broiler pan and grid l Soap and water l Steel wool pad l Dish...

Page 26: ...light properly You must keep this area free of any soil and protect it from boilovers or spillovers Always keep the burner cap in place whenever a surface burner is in use 0 Let the cooktop cool before cleaning l Do not use oven cleaners bleach or rust removers l Do not obstruct the flow of combustion and ventilation air l Be careful not to allow moisture to collect in the control areas Moisture c...

Page 27: ...rner cap make sure the alignment pins on the burner cap are properly aligned with the burner base 6 Turn on the burner to see if it will light If the burner does not light after you have cleaned it contact an authorized service technician Do not service the sealed burner yourself For normal use of your range you do not need to remove the door However if you find it necessary Door removaf to remove...

Page 28: ... your thumbs on the inside surface 2 Carefully close the door until it rests against the 4 Pull door straight up then toward you Hinge door removal pins hangers will slide out of front frame hinge slot NOTE The door removal pins you inserted must still be in both door hinges 1 Grasp the door on the sides with your fingers on the front of the door and your thumbs on the inside surface 28 ...

Page 29: ... flanges are flush with the front frame 5 Open the door completely and remove the door removal pins Save door removal pins for future use 6 Close the door Door removal pin hole Door removal pin hole 4 hinge slot Angular surface of door stop clip The oven light will come on when you open the oven door e oven light switch on the backguard T 1 Unplug range or disconnect power 4 Replace the light bulb...

Page 30: ...ce technician to replace it I l You have blown a household fuse or tripped a circuit breaker The burner flames lift away from the ports are 1 yellow or are noisy l The air gas mixture is incorrect Contact an authorized service technician to check the air gas mixture or see the Installation Instructions PROBLEM The burner fails to light CAUSE l The control knob is not set correctly Push in the cont...

Page 31: ...und all sides 0 Open oven door to check food when timer signals shortest time suggested in recipe Baked items too brown on bottom 0 Oven peeking can make cooking times longer 0 Preheat oven to selected temperature before placing food in oven a Choose bakeware that will allow 2 inches of air space around all sides 0 Position rack higher in oven Unevenly baked items 0 Decrease oven temperature 15 to...

Page 32: ...rrals to local dealers service companies and repair parts distributors Whirlpool senrice technicians are trained to fulfill the product warranty and provide after warranty service anywhere in the United States To locate the authorized Whirlpool service company in your area you can also look in your telephone directory Yellow Pages If you need to order replacement parts we recom mend that you only ...

Page 33: ...face burner markers 5 COOKWARE Canning Materials Tps 7 ELECTRONIC OVEN CONTROL Canceling Clock Control lock l 0 Display clock 10 Indicator lights 10 Minute timer ll 12 Starting 12 TOPIC PAGE FEATURES 5 MODEL AND SERIAL NUMBER 2 OVEN DOOR 27 29 OVEN LIGHT 29 OVEN TEMPERATURE Adjusting 15 Setting 13 16 OVEN VENT 19 PANS 7 8 PARTS 5 RACKS 8 ROASTING Pans 7 8 Racks 8 Setting cycle 13 Tips 13 SAFETY 3 ...

Page 34: ... Whirlpool E Repairs to parts or systems resulting from unauthorized modifications made to the appliance m9 WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of incidental or consequential damages so this exclusion or limitation may not apply to you This warranty gives you specific legal rights and you may also ha...