Whirlpool W10097012A, Use And Care Manual

12

First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)

to possibly avoid the cost of a service call...In U.S.A. http://www.whirlpool.com/help - In Canada www.whirlpool.ca 

If you experience

Possible Causes

Solution

TROUBLESHOOTING cont.

Cycle time too short

Automatic cycle ending early.

The load may not be contacting the sensor strips. Level the 

dryer.

Use Timed Dry for very small loads. Change the dryness level 

setting on Automatic Cycles.  

Increasing or decreasing the dryness level will change the 

amount of drying time in a cycle. If loads are consistently  

ending too early, see also Changing the Automatic Cycle  

Default Settings.

Lint on load

Lint screen clogged.

Lint screen should be cleaned before each load.

Stains on load or drum

Dryer fabric softener properly used.

Add dryer fabric softener sheets at the beginning of the cycle. 

Fabric softener sheets added to a partially dried load can stain 

your garments.
Drum stains are caused by dyes in clothing (usually blue jeans). 

These will not transfer to other clothing.

Loads are wrinkled

Was the load removed from dryer at 

the end of the cycle?

Select Wrinkle Shield feature to tumble the load without heat to 

avoid wrinkling.

Dryer overloaded.

Dry smaller loads that can tumble freely reduce wrinkles from 

forming.

Odors

Have you recently been painting, 

staining, or varnishing in the area 

where your dryer is located?

If so, ventilate the area. When the odors or fumes are gone 

from the area, rewash and dry the clothing.

Is the electric dryer being used for 

the first time?

The new electric heating element may have an odor. The odor 

will be gone after the first cycle.

Load is too hot

Were laundry items removed from 

the dryer before the end of the 

cycle?

Allow the Cool Down cycle to finish before removing laundry 

from dryer. All cycles are cooled slowly to reduced wrinkling 

and make it easier to handle. Items removed before Cool Down 

may feel very warm.

Was a high temperature cycle used, 

or was a separate temperature  

control set on high?

Select a lower temperature, and use an automatic drying cycle. 

These cycles sense the temperature or the moisture level in the 

load and shut off when the load reaches the selected dryness. 

This reduces overdrying.