FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
PAGE 10
TROUBLESHOOTING GUIDE
Some tests will require accessing components.
Problem
Possible Cause/Test
NOTE:
Possible Cause/Tests MUST be performed
in the sequence shown for each problem.
Won’t power up.
(No response
1. Supply connections. See TEST #1, page 11.
when buttons are pressed.)
2. Check harness connections.
3. Console electronics and housing assembly.
See TEST #6, page 19.
Won’t start cycle when Start
1. If number display flashes, check to be sure the
(Start/Pause on Maytag models)
door is completely shut, and press and hold down
button is pressed.
Start (Start/Pause on Maytag) for about 1 second.
2. See TEST #3, page 13.
3. See TEST #7, page 20.
Won’t shut off when expected.
1. Check Pause/Cancel (Whirlpool), Power/Cancel
(Maytag), or Stop (Amana) button.
2. Console electronics and housing assembly.
See TEST #6, page 19.
3. Moisture sensor. See TEST #5, page 18.
Control won’t accept selections.
Console electronics and housing assembly.
See TEST #6, page 19.
Won’t heat.
1. Heater. See TEST #4, page 14.
2. Check harness connections.
3. See DIAGNOSTIC: Displaying Line Voltage,
page 3.
4. Check installation.
Heats in air cycle.
Heater. See TEST #4, page 14.
Shuts off before clothes are dry.
1. Check the dryness setting for auto cycles.
2. Check for full lint screen.
3. See DIAGNOSTIC: Displaying Inlet Air Flow, page 3
(Amana electric models only).
4. Check for clogged vent.
5. Moisture sensor. See TEST #5, page 18.
6. Dryness level adjust. See TEST #5a, page 19.
Pushing Power (Power/Cancel
1. Check console electronics harness connections
on Maytag models) button
to the machine control.
causes dryer to beep, but no
2. Replace machine control electronics. See
indicators light.
Accessing & Removing the Electronic Assemblies,
page 21.
Steam Models Only:
Water not dispensing.
1. Make sure a “Steam” cycle is selected.
2. See TEST #8, page 20.
