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ASSISTANCE OR SERVICE

Before calling for assistance or service, please check the 

“Troubleshooting” section. It may save you the cost of a service 

call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete 

model and serial number of your appliance. This information will 

help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you 

use only FSP

®

 replacement parts. FSP

®

 replacement parts will 

fit right and work right because they are made with the same 

precision used to build every new Whirlpool appliance.
To locate FSP

®

 replacement parts in your area, call us or your 

nearest Whirlpool designated service center.

In the U.S.A.

If you have any problems or questions, call Whirlpool 

Corporation Connected Appliances at

 1-866-333-4591.

Our consultants provide assistance with:

 

Features and specifications on our full line of appliances.

 

Installation information.

 

Use and maintenance procedures.

 

Accessory and repair parts sales.

 

Specialized customer assistance (Spanish speaking, hearing

impaired, limited vision, etc.).

 

Referrals to local dealers, repair parts distributors and

service companies. Whirlpool designated service technicians

are trained to fulfill the product warranty and provide

afterwarranty service, anywhere in the United States.
To locate the Whirlpool designated service company in your

area, you can also look in your telephone directory Yellow

Pages.

For further assistance

If you need further assistance, you can write to Whirlpool 

Corporation with any questions or concerns at:

Whirlpool Brand Home Appliances 

Customer eXperience Center 

553 Benson Road 

Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

In Canada

If you have any problems or questions, call Whirlpool 

Corporation Connected Appliances at

 1-866-333-4591, or visit 

our web page 

www.whirlpool.ca.

Our consultants provide assistance with:

 

Features and specifications on our full line of appliances.

 

Use and maintenance procedures.

 

Accessory and repair parts sales.

 

Referrals to local dealers, repair parts distributors, and

service companies. Whirlpool Canada LP designated service

technicians are trained to fulfill the product warranty and

provide after-warranty service, anywhere in Canada.

For further assistance

If you need further assistance, you can write to Whirlpool 

Canada LP with any questions or concerns at:

Customer eXperience Centre 

Whirlpool Canada LP 

200 - 6750 Century Ave. 

Mississauga, Ontario L5N 0B7

Please include a daytime phone number in your correspondence.

Accessories

Accessories: U.S.A.
To order accessories, visit our website at 

www.whirlpool.com/cookingaccessories

Porcelain Broiler Pan and Grid

Order Part Number 4396923

Affresh

®

 Stainless Steel Cleaner

(stainless steel models) 

Order Part Number W10355016

Affresh

®

  Kitchen and Appliance Cleaner

Order Part Number W10355010

Microwave Steamer

Order Part Number 8205262RB

30" FIT Kit Vent Trim for Combo Ovens 

Order Part Number W10495947

27" FIT Kit Vent Trim for Combo Ovens 

Order Part Number W10495945

Combo Oven Microwave Side Trim Kit 

Order part Number W10536162

Summary of Contents for W11108505B

Page 1: ...NS Table of Contents MICROWAVE OVEN SAFETY 2 Electrical Requirements 4 MICROWAVE OVEN CONTROL 5 Touch Panel 6 Display 6 Display Navigation 6 Setup and Demo Mode 6 MICROWAVE OVEN USE 7 Food Characteristics 7 Cooking Guidelines 8 Cookware and Dinnerware 8 Aluminum Foil and Metal 9 Microwave Cooking Power 9 PARTS AND FEATURES 10 Turntable 10 Convection Rack 10 Crisper Pan and Handle 10 Baking Tray 10...

Page 2: ...f injury and tell you what can happen if the instructions are not followed Your safety and the safety of others are very important We have provided many important safety messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follo...

Page 3: ... or exposure to excessive microwave energy Read all instructions before using the microwave oven Read and follow the specific PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO EXCESSIVE MICROWAVE ENERGY found in this section The microwave oven must be grounded Connect only to properly grounded outlet See GROUNDING INSTRUCTIONS found in this section Install or locate the microwave oven only in accordance w...

Page 4: ...t the oven door close properly and that there is no damage to the 1 Door bent 2 Hinges and latches broken or loosened 3 Door seals and sealing surfaces d The oven should not be adjusted or repaired by anyone except properly qualified service personnel State of California Proposition 65 Warnings WARNING This product contains one or more chemicals known to the State of California to cause cancer WAR...

Page 5: ...rolled by a keypad on the oven control panel While the oven door is closed press the Oven Light keypad to turn the light on and off When the oven door is opened the oven light will automatically turn on Oven Power Cancel Oven Function Power Cancel The Oven Power Cancel keypad turns the oven on and wakes it from Sleep mode If the oven is already on the Oven Power Cancel keypad stops any oven functi...

Page 6: ...ill remain bright During use the display will show menus and the appropriate selections for the options being chosen Display Navigation If the microwave oven is off touch the Oven Power or the Microwave Power keypad for the desired oven to activate the menu From this screen all automatic cooking programs can be activated all manual cooking programs can be set options can be adjusted and instructio...

Page 7: ...ed cook time potatoes should be slightly firm Let potatoes stand for 5 minutes They will finish cooking while standing Do not cook or reheat whole eggs inside the shell Steam buildup in whole eggs may cause them to burst requiring significant cleanup of microwave oven cavity Cover poached eggs and allow a standing time Food Characteristics When microwave cooking the amount size and shape starting ...

Page 8: ...ods bones and foods such as chicken wings leg tips and fish tails See the Aluminum Foil and Metal first Standing Time Food will continue to cook by the natural conduction of heat even after the microwave cooking cycle ends The length of standing time depends on the volume and density of the food MATERIAL RECOMMENDATIONS Aluminum Foil Metal See the Aluminum Foil and Metal section Browning Dish Bott...

Page 9: ...he suggested cooking power of specific foods To Test Cookware or Dinnerware for Microwave Use 1 Place cookware or dinnerware in microwave oven with 1 cup 250 mL of water beside it 2 Cook at 100 cooking power for 1 minute Do not use cookware or dinnerware if it becomes hot and the water stays cool Aluminum Foil and Metal Always use oven mitts or pot holders when removing dishes from the microwave o...

Page 10: ...est results do not place popcorn bags on the rack The rack is designed specifically for this microwave oven For best cooking results do not attempt to use any other rack in this microwave oven See the Accessories section to reorder Crisper Pan and Handle The crisper pan with its nonstick surface and detachable handle has been specifically designed for microwave use and is ideal for pan frying pan ...

Page 11: ...y before starting the microwave oven Do not remove lid while the steamer vessel is inside the microwave oven as the rush of steam will disrupt the sensor settings To avoid scratching use plastic utensils Do not overfill with water Lid Always use the lid when steaming Place directly over the insert and base or just the base Insert Use when steam cooking to keep foods such as fish and vegetables out...

Page 12: ...ART 6 Optional At any time while the microwave oven is operating press 2 min 1 min or 30 sec to increase defrost time For more information see the Defrost section Steam Steaming 1 Press MICROWAVE 2 Select COOKING METHODS 3 Select STEAM 4 Enter the desired steam time in the display screen 5 Select START 6 Optional At any time while the microwave oven is operating press 2 min 1 min or 30 sec to incr...

Page 13: ...n the center return it to the microwave oven for more defrosting The length of defrosting time varies according to how solidly the food is frozen Shallow packages will defrost more quickly than deep blocks Separate food pieces as soon as possible during or at the end of a cycle for more even defrosting Foods left outside the freezer for more than 20 minutes or frozen ready made food should not be ...

Page 14: ...he outer portion quickly The convect function may be used to cook small amounts of food on a single rack Always use the convection grid placed on turntable or baking tray Do not cover turntable or convection grid or baking tray with aluminum foil Do not use light plastic containers plastic wrap or paper products All heatproof cookware or metal utensils can be used in convection cooking Round pizza...

Page 15: ...into the keypad Select KITCHEN TIMER Manually input the time to the desired timer length Select START Select CANCEL to end the Kitchen Timer Light Select LIGHT to turn the light on and off When the oven door is opened the oven light will automatically turn on Turntable Turn the turntable on or off Mute Select the Mute keypad to Mute and Unmute the sound Control Lock The Control Lock shuts down the...

Page 16: ...liance MAC Address MAC Address is displayed for the Wi Fi module Wi Fi Radio Turn Wi Fi on or off Info Service and Support Displays model number Customer Support contact info and Diagnostics Store Demo Mode Select Store Demo Mode to toggle Demo Mode off and on Start Demo Mode 1 Select the Tools keypad Gear icon 2 Scroll and select INFO 3 Select STORE DEMO MODE and Select ON NOTE The display screen...

Page 17: ...damage to the control panel do not use abrasive cleaners steel wool pads gritty washcloths or some paper towels Cleaning Method Glass cleaner and soft cloth or sponge Apply glass cleaner to soft cloth or sponge not directly on panel All Purpose Appliance Cleaner Part Number 31662 not included See the Assistance or Service section to order Microwave Oven Cavity To avoid damage to the microwave oven...

Page 18: ...me models See the lower oven Use and Care Guide The magnetron is not working properly Heat 1 cup 250 mL of cold water for 2 minutes at 100 cooking power If water does not heat call for service See the Assistance or Service section Microwave oven makes humming noise This is normal and occurs when the transformer in the magnetron cycles on Microwave oven door looks wavy This is normal and will not a...

Page 19: ...ages For further assistance If you need further assistance you can write to Whirlpool Corporation with any questions or concerns at Whirlpool Brand Home Appliances Customer eXperience Center 553 Benson Road Benton Harbor MI 49022 2692 Please include a daytime phone number in your correspondence In Canada If you have any problems or questions call Whirlpool Corporation Connected Appliances at 1 866...

Page 20: ... or damage caused by the use of non genuine Whirlpool parts or accessories 6 Conversion of products from natural gas or propane gas 7 Damage from accident misuse abuse fire floods acts of God or use with products not approved by Whirlpool 8 Repairs to parts or systems to correct product damage or defects caused by unauthorized service alteration or modification of the appliance 9 Cosmetic damage i...

Page 21: ... 2018 Whirlpool All rights reserved Tous droits réservés Todos los derechos reservados W11108505B 01 18 ...

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