Use & Care guide
11
After-sales service
BEFORE CALLING THE AFTER-SALES SERVICE
1.
See if you can solve the problem by yourself with the help of the suggestions given in the
TROUBLESHOOTING
.
2.
Switch the appliance off and back on again to see if the fault persists.
IF AFTER THE ABOVE CHECKS THE FAULT STILL OCCURS, GET IN TOUCH WITH THE NEAREST AFTER-SALES SERVICE
To receive assistance, call the number shown on the warranty booklet or
follow the instructions on the website
When contacting our Client After sales service, always specify:
•
a brief description of the fault;
•
the type and exact model of the appliance;
•
the service number (number after the word Service on the rating
plate). The service number is also indicated on the guarantee booklet;
•
your full address;
•
your telephone number.
If any repairs are required, please contact an authorised aftersales service (to guarantee that original spare parts will be used
and repairs carried out correctly).
