24
TROUBLESHOOTING – DRYER
First try the solutions suggested here or visit our website at
www.whirlpool.com/product_help
–
In Canada
www.whirlpool.ca
for assistance and to possibly avoid a service call.
If you experience
Possible Causes
Solution
Dryer not performing as expected
Clothes are not drying
satisfactorily, drying
times are too long
Lint screen clogged with lint.
Lint screen should be cleaned before each load.
Exhaust vent or outside exhaust
hood clogged with lint, restricting
air movement.
Run the dryer for 5–10 minutes. Hold your hand under the outside
exhaust hood to check air movement. If you do not feel air movement,
clean exhaust system of lint or replace exhaust vent with heavy metal
or flexible metal vent. Make sure vent is not crushed or kinked. See
Installation Instructions.
The Air Only cycle has been
selected.
Select the correct cycle for the types of garments being dried.
See “Dryer Cycle Guide.”
Load too large and heavy to dry
quickly.
Separate the load to tumble freely.
Fabric softener sheets blocking
the grille.
Use only one fabric softener sheet, and use it only once.
Exhaust vent not the correct
length.
Check that the exhaust vent is not too long or has too many turns.
Long venting will increase drying times. Make sure vent is not crushed
or kinked. See Installation Instructions.
Exhaust vent diameter not the
correct size.
Use 4" (102 mm) diameter vent material.
Dryer located in a room with
temperature below 45ºF (7ºC).
Proper operation of dryer cycles requires temperatures above
45ºF (7ºC).
Dryer located in a closet without
adequate opening.
Closet doors must have ventilation openings at the top and bottom
of the door. The front of the dryer requires a minimum of 1" (25 mm)
of airspace, and, for most installations, the rear of the dryer requires
5" (127 mm). See Installation Instructions.
Dryer will not run
Door not closed completely.
Make sure the dryer door is closed completely.
Start button not pressed firmly or
held long enough.
Press and hold the START button until you hear the dryer drum
moving.
Household fuse is blown or circuit
breaker has tripped.
Electric dryers use two household fuses or circuit breakers. The drum
may be turning, but you may not have heat. Replace both fuses or
reset the circuit breaker. If the problem continues, call an electrician.
Incorrect power supply.
Electric dryers require 240 volt power supply. Check with a qualified
electrician.
Wrong type of fuse.
Use a time-delay fuse.
Unusual sounds
Dryer had a period of non-use.
If the dryer hasn’t been used for a while, there may be a thumping
sound during the first few minutes of operation.
A coin, button, or paper clip is
caught between the drum and
front or rear of the dryer.
Check the front and rear edges of the drum for small objects. Clean
out pockets before laundering.
It is a gas dryer.
The gas valve clicking is a normal operating sound.
The dryer is not level front to back
and side to side.
The dryer may vibrate if not properly installed. See Installation
Instructions.
Clothing knotted or balled up.
When balled up, the load will bounce, causing the dryer to vibrate.
Separate the load items and restart the dryer.
Summary of Contents for WGT4027HW
Page 2: ...2 WASHER DRYER SAFETY ...
