10
TROUBLESHOOTING
Before calling for service, try the suggestions below to see whether you can solve your problem without outside help.
PROBLEM
POSSIBLE CAUSES
RECOMMENDED SOLUTIONS
The Dehumidifier Will
Not Start
The dehumidifier is unplugged.
Make sure the power supply cord is plugged into
a grounded 3 prong outlet. See the “Electrical
Requirements” section.
The fuse is blown/circuit breaker is tripped.
Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker. See the “Electrical
Requirements” section.
Power failure
The unit will automatically restart when power is
restored. There is a protective time delay (approximately
3 minutes) to prevent tripping of the compressor
overload. The unit may not start normal cooling for
3 minutes after it is turned back on.
The dehumidifier has reached a set humidity
level or the bucket is full.
The dehumidifier automatically turns off when either
condition occurs. Change to a lower humidity level or
empty the water bucket and replace properly.
The bucket is not in the proper position.
Securely seat the bucket in place.
The Dehumidifier Is
Not Drying the Air As It
Should
Airflow is restricted.
Make sure there are no curtains, blinds, or furniture
blocking the front of the air conditioner.
The temperature control is not set correctly.
Lower the set thermostat temperature.
The humidity control may be set too high.
For drier air, press the down arrow button to lower
the percent humidity desired in the room, or set the
dehumidifier to CO for maximum dehumidification.
The room is too cool.
Moisture removal works best at higher room
temperatures. Lower room temperatures will reduce the
moisture removal rate. Your dehumidifier is designed to
operate at temperatures above 41° F (5° C).
Doors and windows are not closed tightly.
Check that all doors, windows, and other openings are
securely closed.
The clothes dryer is blowing moist air into
the room.
If the dryer vents into the house, the dehumidifier may
not be able to keep up with the amount of moisture
added to the air. The dryer vent should be vented to the
outside.
The dehumidifier has just been installed.
When first installed, allow at least 24 hours to reach the
desired dryness.
The Dehumidifier Runs
Too Much
The area to be dehumidified is too large.
The capacity of your dehumidifier may not be adequate
for the room size.
Doors and windows are open.
Close all doors and windows to the outside.
