13
TROUBLESHOOTING
Before calling for service, try the suggestions below to see whether you can solve problem without outside help.
PROBLEM
POSSIBLE CAUSES
RECOMMENDED SOLUTIONS
The Air Conditioner Will
Not Start
The air conditioner is unplugged.
Make sure that the power supply cord is plugged into a
grounded 3 prong outlet.
The fuse is blown/circuit breaker is tripped.
Check the house fuse/circuit breaker box and replace
the fuse or reset the breaker.
Power failure.
The unit will automatically restart when power is
restored. There is a protective time delay (approximately
3 minutes) to avoid tripping of the compressor overload.
The unit may not start normal cooling for 3 minutes after
it is turned back on.
The power cord reset button is tripped.
Press the reset button located on the power cord plug.
If the reset button will not stay engaged, discontinue
use of the air conditioner and contact a qualified service
technician.
The Air Conditioner Is
Not Cooling Properly
Airflow is restricted.
Make sure that there are no curtains, blinds, or furniture
blocking the front of the air conditioner.
The temperature control is not set correctly.
Lower the set thermostat temperature.
The air filter is dirty.
Clean the filter. See the “Air Conditioner Care” section.
The room is too warm.
Allow time for the room to cool down after turning on the
air conditioner.
Cold air is escaping.
Close all open doors and/or windows where warm air
may be entering.
The cooling coils are frozen.
See “The Air Conditioner Is Freezing Up” below.
The Air Conditioner Is
Freezing Up
Ice is blocking the airflow.
Turn off the unit and allow it to thaw until the ice has
melted, then operate on a higher fan speed. If this
continues to occur, contact customer service for
additional help.
The Remote Control Is
Not Working
Batteries are inserted incorrectly.
Check that the batteries are inserted in the correct
direction.
Batteries are dead.
Replace the batteries and dispose of them in a
responsible manner.
