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11/14

WHIRLPOOL

®

 

MAJOR APPLIANCE 

LIMITED WARRANTY

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED 
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the 
Customer eXperience Center:

Name, address and telephone number

Model number and serial number

A clear, detailed description of the problem

Proof of purchase including dealer or retailer name and address

IF YOU NEED SERVICE:

1.

Before contacting us to arrange service, please determine whether your product requires repair. Some 
questions can be addressed without service. Please take a few minutes to review the Troubleshooting or 
Problem Solver section of the Use and Care Guide, scan the QR code on the right to access additional 
resources, or visit www.whirlpool.com/product_help.

2.

All warranty service is provided exclusively by our authorized Whirlpool Service Providers

. In the U.S. and 

Canada, direct all requests for warranty service to: 

Whirlpool Customer eXperience Center

In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.

If outside the 50 United States or Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.

www.whirlpool.com/product_help

ONE YEAR LIMITED WARRANTY

WHAT IS COVERED

WHAT IS NOT COVERED

For one year from the date of purchase, when this 
major appliance is installed, operated and maintained 
according to instructions attached to or furnished with 
the product, Whirlpool Corporation or Whirlpool 
Canada LP (hereafter “Whirlpool”) will pay for Factory 
Specified Replacement Parts and repair labor to 
correct defects in materials or workmanship that 
existed when this major appliance was purchased, or 
at its sole discretion replace the product. In the event 
of product replacement, your appliance will be 
warranted for the remaining term of the original unit's 
warranty period.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS 
LIMITED WARRANTY SHALL BE PRODUCT REPAIR 
AS PROVIDED HEREIN. Service must be provided by a 
Whirlpool designated service company. This limited 
warranty is valid only in the United States or Canada 
and applies only when the major appliance is used in 
the country in which it was purchased. This limited 
warranty is effective from the date of original consumer 
purchase. Proof of original purchase date is required to 
obtain service under this limited warranty.

1.

Commercial, non-residential, multiple-family use, or use inconsistent with published 
user, operator or installation instructions. 

2.

In-home instruction on how to use your product.

3.

Service to correct improper product maintenance or installation, installation not in 
accordance with electrical or plumbing codes or correction of household electrical or 
plumbing (i.e. house wiring, fuses or water inlet hoses).

4.

Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation 
solutions, etc.).

5.

Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.

6.

Conversion of products from natural gas or L.P. gas.

7.

Damage from accident, misuse, abuse, fire, floods, acts of God or use with products 
not approved by Whirlpool.

8.

Repairs to parts or systems to correct product damage or defects caused by 
unauthorized service, alteration or modification of the appliance.

9.

Cosmetic damage including scratches, dents, chips, and other damage to the 
appliance finishes unless such damage results from defects in materials and 
workmanship and is reported to Whirlpool within 30 days. 

10.

Discoloration, rust or oxidation of surfaces resulting from caustic or corrosive 
environments including but not limited to high salt concentrations, high moisture or 
humidity or exposure to chemicals.

11.

Food or medicine loss due to product failure.

12.

Pick-up or delivery. This product is intended for in-home repair.

13.

Travel or transportation expenses for service in remote locations where an authorized 
Whirlpool servicer is not available.

14.

Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, 
decorative panels, flooring, cabinetry, islands, countertops, drywall, etc.) that 
interfere with servicing, removal or replacement of the product.

15.

Service or parts for appliances with original model/serial numbers removed, altered 
or not easily determined.

The cost of repair or replacement under these excluded circumstances shall be 
borne by the customer. 

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A 
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow 
limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives you 
specific legal rights, and you also may have other rights that vary from state to state or province to province.

DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY

Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the representations 
contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes with this major appliance, 
you should ask Whirlpool or your retailer about buying an extended warranty.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. WHIRLPOOL 
SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation 
of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specific legal rights, and 
you also may have other rights that vary from state to state or province to province.

W10835574A
SP PN W10835762

®

/™ © 2015 Whirlpool. All rights reserved.

10/15

Summary of Contents for WMH31017HB0

Page 1: ...ty messages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean follow instructions instructions DANGER WARNING When using electrical appliances basic...

Page 2: ...t always present THIS COULD RESULT IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN THE CONTAINER IS DISTURBED OR A SPOON OR OTHER UTENSIL IS INSERTED INTO THE LIQUID To reduce the risk of injury to persons Do not overheat the liquid Stir the liquid both before and halfway through heating it Do not use straight sided containers with narrow necks After heating allow the container to stand in the micr...

Page 3: ...pad 2 for about 3 seconds until a confirmation tone sounds Repeat to turn back on all tones Demo Mode Activate to practice using the control without actually turning on the magnetron Touch and hold number pad 3 for about 3 seconds until a confirmation tone sounds and DEMO icon lights up in the display Repeat to deactivate Standby Mode When no functions are working oven will switch to standby power...

Page 4: ...urntable edges at least 1 2 5 cm apart Place a single potato to the side of the turntable not in the center Pizza reheat Touch PIZZA Enter number of slices 1 2 or 3 about 4 oz 113 g each then touch START control General Cleaning IMPORTANT Before cleaning make sure all controls are off and the microwave oven is cool Always follow label instructions on cleaning products To avoid damage to the microw...

Page 5: ...ended starting of the microwave oven Open and close the door then start the cycle Control Make sure control is set properly Make sure Control Lock is off Make sure Demo Mode on some models is off Arcing in the microwave oven Check the following Soil buildup Soil buildup on cavity walls microwave inlet cover cooking rack supports and area where the door touches the frame can cause arcing See Genera...

Page 6: ...ns etc 5 Defects or damage caused by the use of non genuine Whirlpool parts or accessories 6 Conversion of products from natural gas or L P gas 7 Damage from accident misuse abuse fire floods acts of God or use with products not approved by Whirlpool 8 Repairs to parts or systems to correct product damage or defects caused by unauthorized service alteration or modification of the appliance 9 Cosme...

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