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Refrigerator Use (some models)

Humidity control on crisper drawer

To change the refrigerator light bulb

Noises coming from the refrigerator

IF THE REFRIGERATOR IS NOT OPERATING

THE REFRIGERATOR OPERATES FOR LONG PERIODS

IF YOU HEAR ACKWARD NOISES

Before calling the technician

FIGURE 1

CONDENSER

MAGNETIC 

SEALING

LEVELING 

SCREWS

COMPRESSOR

 

IMPORTANT NOTE

BUYER NAME:
ADDRESS:
TEL.

DISTRIBUTOR NAME:
ADDRESS: 
TEL.

PRODUCT:                              MODEL:
SERIAL NUMBER: 
DELIVERY DATE: 

IDENTIFICATION FORMAT

 DISTRIBUTOR SIGNATURE AND STAMP

 

(Please include detailed information about street, 

number, city, state and zip code)

Remove the glass or wire shelf

Can shelf (some models)

This shelf is only for cans of 355 ml.

If your refrigerator is equipped with manual control 
The temperature is regulated 

through the knob located on the 

refrigerator section.

   

 

 

Position the refrigerator shelves according to what you want to store 

in the refrigerator.

To remove the shelves:

1.

     Remove all the items from the shelves.

2.

     Uplift the back part of the shelf.

3.

     Slide out the shelf.

To replace the shelf:

1.

     Place the back part of the shelf over the rails on the sides of the 

refrigerator cavity.

2.

     Guide and the front part of the shelf.

3. 

    Slide the shelf until stop

To preserve the freshness of your fruits and vegetables the 

crisper humidity control has been included in your drawer. 

This control regulates the intake of cold air into the crisper 

drawer.

Set the crisper control to the left or the right depending on 

the desired humidity level inside the crisper drawer.

Your new refrigerator could emit different noises, most of them are normal, but the hard solid surfaces 

around like the floor, kitchen walls and the refrigerator might increase the noise perception.

Soft Whisper, soft whistle

This can be caused by the fan and the air flowing on the refrigerator

Soft hits, rattle noise

The thermostat doesn’t produce hit noises itself, but when it turns off or on the compressor, which 

produces the hits and rattling noises.

Water noises

After the refrigerator has been turned off, you might hear pipe licking noises for some minutes. You might 

also hear water falling to the colleting bin and a peculiar sound of water falling into a hot surface during 

the defrost cycles.

VERY IMPORTANT

IT’S THE USER RESPONSIBILITY TO CHECK THE FOLLOWING INFORMATION BFORE CALLING THE 

TECHNICIAN:

If you have followed the use and care manual instructions correctly and you still have questions about the operation of 

the refrigerator, this guide provides solutions to correct problems detected at home.

•     Plug the power cord connector correctly, DON’T USE CORD EXTENSIONS.

•     Check THE ELECTRIC OUTLET ON THE WALL, IT COULD BE DAMAGED, try a different electric device to make sure the outlet is in 

good conditions.

•     Avoid operating different devices at the same time; THE ELECTRIC INSTALLATION WILL OVERHEAT.

•     Make sure the TEMPERATURE CONTROL IS ON THE ON POSITION.

•     Make sure the refrigerator IS NOT LOCATED NEXT TO A HEATING SOURCE like an oven, stove or direct sunlight.

•     THE DOORS SHOULD CLOSE HERMETICALLY, check the magnetic seal on the doors.

•     LEVEL THE REFRIGERATOR,  remove the wooden bases and adjust the leveling screws (FIGURE 1).

•     DON’T OVERLOAD THE REFRIGERATOR, the air won’t flow freely inside the refrigerator.

•     Set the temperature control knob on MED setting (medium cold) and wait at least 24 hours before changing the temperature again.

•     Check that the CONDENSER IS FREE OF DUST AND LINT (FIGURE 1).

•     AVOID OPENING THE REFRIGERATOR DOOR FREQUENTLY or for long periods.

•     DON’T STORE HOT FOOD and store on closed containers.

•     Check that THERE ARE NO OBJECTS OVER OR BEHIND THE REFRIGERATOR.

•     THE COMPRESOR IS NOT WORKING CORRECTLY, there might be low voltage on the power supply. Check the intensity of the light 

on a bulb at home, if the light is dimmed this means there is low voltage, please contact the Electricity Company to fix this problem. (FIGURE 

1).

IF AFTER FOLLOWING THESE 

INSTRUCTIONS THE REFRIGERATOR

STILL DOESN’T WORK,

CALL THE SERVICE CENTER

01 800 8 300 400

WARRANTY POLICY

WHIRLPOOL MEXICO S.A. DE C.V.

Address: Antigua carretera a Roma km 9, Col. Milagro, Apodaca, N.L., Mexico 66634, Tel. (01 81) 

83-29-21-00, the terms of this policy applies for the buyer and the user of the refrigerator identified on 

this warranty and covers only the following:

THE FOLLOWING MODELS ARE COVERED UNDER THIS WARRANTY:

CONCEPTS COVERED BY THIS WARRANTY:

Manufacturing defects that totally or partially prevents the correct performance of the product discovered 

during the validity terms of this warranty. In this case, the repair will not be billable for the buyer or the 

user. If the replacement of a part, component, piece or the whole product, this will be covered by the 

granter. The shipping expenses under the service area and labor for the repair covered under the warran-

ty will be payed by the granter.

TERMS THAT NULL THIS WARRANTY:

 

When the product has been used different than the regular household use. (The refrigerator 

is not designed for commercial or industrial use).

 

When the product has not been operated as instructed in the manual or use and care guide 

included with the unit.

 

When the product has been altered or modified by personnel different than Whirlpool service 

technicians.

PROCEDURE TO CLAIM THIS WARRANTY:

When the buyer or end user considers that an event covered under this warranty has occurred, the user 

will need to contact Whirlpool Service to the national Call Center, from Monterrey, N.L. and the cities 

around  call  the  number  (81) 

83-29-21-00

  and  from  the  rest  of  the  country  call 

01-800-8-300-400;

  a 

specialized service agent will help you. Our office address is Carretera Miguel Aleman Km. 16 Col. El 

Milagro C.P. 66600.  Apodaca, N.L. In our offices you can also find accessories and original parts. For 

more information about our services please visit www.centrodesolucioneswhirlpool.com

VALIDITY:

This warranty has a validity of 1 YEAR on parts and labor and 3 YEARS on the sealing system of the 

refrigerator starting on the purchase date.

NOTE: The sealing system of the refrigerator includes: COMPRESSOR, EVAPORATOR, DEHYDRA-

TOR FILTER, CONDENSER and CONNECTION AND SUCTION PIPE.

This document must be shown for any paperwork 

related to this warranty.

THE  BUYER  MUST  KEEP  THIS  DOCUMENT 

ON A SAFE PLACE.

The buyer could claim this warranty described on 

this policy at the distributor where the product was 

purchased. In case of misplacement of the policy, 

the distributor will dispatch a new warranty policy 

after  the  purchase  ticket  or  invoice  has  been 

delivered to the distributor.

1.

 Unplug the refrigerator.

2.

 Remove the upper rack.

3.

 Remove the plastic cover (snap in).

4.

 Remove the bulb.

5.

 Replace with 25 watt bulb for household appliances.

6.

 Replace the cover.

7.

 Plug the refrigerator back.

NOTE:

 Not all bulbs will fit, be sure to replace one that has the same shape, size and electrical

characteristics.

*** If you have an LED (or LED lighting system) and perceives a malfunction or not light when you open the 

Push and pull.

(on some models)

refrigerator door, contact Whirlpool service center for support. ***

WT1020Q, WT1020T, WT1020D, WT1120D, WT1030Q, WT1030D, WT2020Q, WT2020D, 

WT2030Q, WT2030D, WT2330D, WT2530Q, WT2530B, WT2530S, WT3020Q, WT3020D,

 WT3030Q, WT3030D, WT3330D, WT3530B, WT3530S, WT3935S

20-Dec-2012 18:55:29 EST | RELEASED

In some European factories the letter "W" of the part code mentioned herein will be automatically

replaced by the number "4000" (e.g. "W12345678" becomes "400012345678")

WT2020Q,WT2020D,WT2030Q,WT2030D,WT2330D,WT2530Q,WT2530S,WT3030D

WT3030Q,WT3330D,WT3530S,WT3935S,WT2530B,WT3530B,WT3020Q,WT3020D

WT2220S,WT3220S,WT2211Q,WT2511D,WT2511Q,WT2511S,WT3011D,WT3511S

WT3911S

12-Aug-2013 13:00:27 EDT | RELEASED

In some European factories the letter "W" of the part code mentioned herein will be automatically

replaced by the number "4000" (e.g. "W12345678" becomes "400012345678")

Summary of Contents for WT2020Q

Page 1: ...ebida carbonatada puede perder su efervecencia Lavar el tanque antes de rellenar con otra bebida ver limpieza del dispensador Llenado del tanque de almacenamiento de agua Para llenar el tanque de almacenamiento de agua gire la tapa pequeña de la cubierta y retírela A continuación vierta el agua con una jarra NOTA Por seguridad la tapa pequeña no se retirará completamente de la cubierta del tanque ...

Page 2: ...n el distribuidor donde se adquirió el producto En caso de extravío de la póliza el distribuidor expedirá una nueva póliza de garantía previa presentación de la nota de compra o factura respectiva NOTA IMPORTANTE NOMBRE DEL COMPRADOR DOMICILIO TEL NOMBRE DEL DISTRIBUIDOR DOMICILIO TEL PRODUCTO MODELO NUM DE SERIE FECHA DE ENTREGA FORMATO DE IDENTIFICACIÓN FIRMA DEL DISTRIBUIDOR Y SELLO Señalar con...

Page 3: ...ing movements when you open or close the door if there is no move the level its fine It is recommended to slightly tilt the refrigerator to the back in this way the door will tend to close by itself Grounding method Your refrigerator is equipped with a power cord with and electric connector with 3 prongs including grounding To reduce the risk of electrical shock the power cord must be plugged to a...

Page 4: ...oltage please contact the Electricity Company to fix this problem FIGURE 1 IF AFTER FOLLOWING THESE INSTRUCTIONS THE REFRIGERATOR STILL DOESN T WORK CALL THE SERVICE CENTER 01 800 8 300 400 WARRANTY POLICY WHIRLPOOL MEXICO S A DE C V Address Antigua carretera a Roma km 9 Col Milagro Apodaca N L Mexico 66634 Tel 01 81 83 29 21 00 the terms of this policy applies for the buyer and the user of the re...

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