14
12/15
WHIRLPOOL
CORPORATION
MAJOR APPLIANCE
LIMITED WARRANTY
ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS REQUIRED
TO OBTAIN WARRANTY SERVICE.
Please have the following information available when you call the
Customer eXperience Center:
■
Name, address, and telephone number
■
Model number and serial number
■
A clear, detailed description of the problem
■
Proof of purchase including dealer or retailer name and address
IF YOU NEED SERVICE:
1.
Before contacting us to arrange service, please determine whether your product requires repair. Some questions
can be addressed without service. Please take a few minutes to review the Troubleshooting or Problem Solver
section of the Use and Care Guide.
2.
All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests
for warranty service to:
Whirlpool Customer eXperience Center
In the U.S.A., call 1-800-253-1301. In Canada, call 1-800-807-6777.
If outside the 50 United States and Canada, contact your authorized Whirlpool dealer to determine whether another warranty applies.
ONE YEAR LIMITED WARRANTY
WHAT IS COVERED
WHAT IS NOT COVERED
For one year from the date of purchase,
when this major appliance is installed,
operated, and maintained according
to instructions attached to or furnished
with the product, Whirlpool Corporation
or Whirlpool Canada LP (hereafter
“Whirlpool”) will pay for Factory
Specified Replacement Parts and repair
labor to correct defects in materials or
workmanship that existed when this
major appliance was purchased, or at
its sole discretion replace the product.
In the event of product replacement,
your appliance will be warranted for
the remaining term of the original unit’s
warranty period.
YOUR SOLE AND EXCLUSIVE
REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT
REPAIR AS PROVIDED HEREIN.
Service must be provided by a
Whirlpool designated service company.
This limited warranty is valid only
in the United States or Canada and
applies only when the major appliance
is used in the country in which it was
purchased. This limited warranty is
effective from the date of original
consumer purchase. Proof of original
purchase date is required to obtain
service under this limited warranty.
1.
Commercial, non-residential, multiple-family use, or use inconsistent with published user,
operator, or installation instructions.
2.
In-home instruction on how to use your product.
3.
Service to correct improper product maintenance or installation, installation not in accordance
with electrical or plumbing codes, or correction of household electrical or plumbing (i.e. house
wiring, fuses, or water inlet hoses).
4.
Consumable parts (i.e. light bulbs, batteries, air or water filters, preservation solutions, etc.).
5.
Defects or damage caused by the use of non-genuine Whirlpool parts or accessories.
6.
Conversion of your product from natural gas or L.P. gas or reversal of appliance doors.
7.
Damage from accident, misuse, abuse, fire, floods, acts of God, or use with products not
approved by Whirlpool.
8.
Repairs to parts or systems to correct product damage or defects caused by unauthorized
service, alteration, or modification of the appliance.
9.
Cosmetic damage including scratches, dents, chips, and other damage to appliance finishes
unless such damage results from defects in materials and workmanship and is reported to
Whirlpool within 30 days.
10.
Discoloration, rust, or oxidation of surfaces resulting from caustic or corrosive environments,
including but not limited to, high salt concentrations, high moisture or humidity, or exposure
to chemicals.
11.
Food or medicine loss due to product failure.
12.
Pick-up or delivery. This product is intended for in-home repair.
13.
Travel or transportation expenses for service in remote locations where an authorized Whirlpool
servicer is not available.
14.
Removal or reinstallation of inaccessible appliances or built-in fixtures (i.e. trim, decorative
panels, flooring, cabinetry, islands, countertops, drywall, etc.) that interfere with servicing,
removal, or replacement of the product.
15.
Service or parts for appliances with original model/serial numbers removed, altered, or not
easily determined.
The cost of repair or replacement under these excluded circumstances shall be borne
by the customer.
DISCLAIMER OF IMPLIED WARRANTIES
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not
allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty gives
you specific legal rights, and you also may have other rights that vary from state to state or province to province.
DISCLAIMER OF REPRESENTATIONS OUTSIDE OF WARRANTY
Whirlpool makes no representations about the quality, durability, or need for service or repair of this major appliance other than the
representations contained in this warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes
with this major appliance, you should ask Whirlpool or your retailer about buying an extended warranty.
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN.
WHIRLPOOL SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the
exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives
you specific legal rights, and you also may have other rights that vary from state to state or province to province.
