12
Ice Production
Ice Quality
The Door Will Not Close
Completely or Is Difficult To
Open
Check that there are no food packages blocking the door.
On some models, check that the shelves and basket are in the correct position.
Check that gaskets are clean. See “Caring for Your Freezer.”
Check that the freezer is stable. See “Freezer Leveling and Door Closing.”
Freezer Makes Loud Buzzing/
Clicking Sound
If the freezer has recently been plugged in or turned on following a defrost or product move, or if there has been
an extended power failure, turn off the temperature alarm for the next 24 hours.
Adding a large amount of food warms the freezer. It can take several hours for the freezer to return to normal
temperature. Turn the temperature alarm off for the next 24 hours.
PROBLEM
RECOMMENDED SOLUTIONS
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
PROBLEM
RECOMMENDED SOLUTIONS
Ice Maker Produces No Ice or
Very Little Ice
If ice maker has just been installed, wait 72 hours for full ice production to begin.
Check that the temperature control is cold enough.
Check that the wire shutoff arm is in the ON (arm down) position.
Check that the water supply is properly connected and turned on.
Check that the ejector arm is not blocked by an ice cube.
If a large amount of ice has been removed recently, allow 24 hours to produce more ice.
NOTE:
If not due to any of the above, there may be a problem with the water line. Call for service.
PROBLEM
RECOMMENDED SOLUTIONS
Off Taste, Odor or Gray Color
in the Ice
Discard the first few batches of ice.
If there is unusually high mineral content in the water supply, the water may need to be treated.
If there is mineral scale buildup, clean your ice maker mold.
If the ice cubes have been stored too long, throw the old ice away and make a new supply.
Check that the freezer and ice bin are clean.
Thin, Soft or Clumps of Ice
If there is unusually high mineral content in the water supply, the water may need to be treated.
If there is mineral scale buildup, clean your ice maker.
If there are clumps of ice in the bin and if ice is not used regularly, it will melt and form clumps. Break the clumps
with the ice scoop provided.
