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SL 072820

Page 24 | 1-800-343-9463

 PRODUCT WARRANTY INFORMATION

The Coolest Thing In Wine Storage

WhisperKOOL Product Terms and Conditions 

Including Product Limited Warranty And Product Installation Requirements

For WhisperKOOL Slimline Series

ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR WHISPERKOOL COOLING 

SYSTEM. INSTALLING YOUR WHISPERKOOL COOLING SYSTEM INDICATES THAT YOU ACCEPT AND AGREE TO EACH OF 

THE TERMS AND CONDITIONS SET FORTH HEREIN (“TERMS OF USE”). IF YOU DO NOT ACCEPT THESE TERMS OF USE, 

YOU RISK VOIDING YOUR WARRANTY AND ASSUMING ADDITIONAL REPAIR AND REPLACEMENT COSTS.

1.  Purchase of a WhisperKOOL Cooling System assumes that the Purchaser (“End User”) fully accepts and 

agrees to the Terms and Conditions set forth in this document. The Terms and Conditions of Sale and 

Owner’s Manual are shipped with each unit and, if another copy is needed, replacement copies can be 

downloaded from the company website (whisperkool.com) or by contacting WhisperKOOL directly for a 

new copy. WhisperKOOL reserves the right, in its sole discretion, to change its Terms and Conditions at any 

time, for any reason, without notice.

2.  WhisperKOOL Product Limited Warranty:

A.  Two (2) Year Limited Warranty: For the period of TWO (2) YEARS (the “Limited Warranty Period”) from the date of original 

sale of a Product by WhisperKOOL, if a WhisperKOOL Product is found to be defective in material or workmanship after 

undergoing WhisperKOOL’s Customer Service troubleshooting, then, subject to the WhisperKOOL Product Limited 

Warranty Limitations and Exclusions as well as the other Terms and Conditions stated herein, WhisperKOOL will do the 

following, as appropriate, for the end user (“End User”) who has installed and is actually using the Product, with regard to 

LABOR, PARTS and FREIGHT: 

1.  LABOR — Repair or replace (at WhisperKOOL’s sole option) the Product to the End User; and 
2.  PARTS — Supply to the End User, new or rebuilt replacement parts for the Product in exchange for the return of 

defective parts; and 

3.  FREIGHT — Cover normal ground freight charges for parts, and, in the event the Product is not repairable in the field, 

cover normal ground freight charges (within the continental United States) for the repair or replacement of the 

Product. 

B.  Five (5) Year Compressor Limited Warranty: WhisperKOOL Products’ compressor only will be covered for five (5) years from 

date of purchase. Labor and freight of the compressor is the End Users responsibility. 

C.  Product Warranty Limitations and Exclusions: 

1.  This limited warranty does not cover cosmetic damage caused during installation, damage due to acts of God, 

commercial use, accident, misuse, abuse, negligence, or modification to any part of the Product. Delivery and 

installation of the Product, any additional parts required, as well as removal of the Product if warranty work is required, 

are all at the sole cost, risk and obligation of the End User.

2.  This limited warranty does not cover damage due to improper installation or operation or lack of proper maintenance 

of the Product, connection of the Product to improper voltage supply, or attempted repair of the Product by anyone 

other than a technician approved by WhisperKOOL to service the Product. 

3.  This limited warranty does not cover any Product sold “AS IS” or “WITH ALL FAULTS.” 
4.  Product that has been replaced during warranty period does not extend the warranty period past the original date of 

purchase. 

5.  (5) This limited warranty is valid only in the continental United States. Sales elsewhere are excluded from this warranty.
6.  Proof of purchase of the Product in the form of a bill of sale, receipted invoice or serial number, which is evidence that 

the Product is within the Limited Warranty Period, must be presented by the End User to WhisperKOOL in order to 

obtain limited warranty service. 

7.  This limited warranty is void if the factory applied serial number has been altered or removed from the Product.
8.  This limited warranty is voided if installed in an enclosure of insufficient design that does not follow the Product 

Summary of Contents for SLIMLINE LS

Page 1: ...SLIMLINE LS OWNER S MANUAL ...

Page 2: ...s not responsible for printing or clerical errors WhisperKOOL reserves the right to make corrections or improvements to the information provided and to the related hardware at any time without notice Vinothèque and WhisperKOOL are registered trademarks and ECE is a trademark of WhisperKOOL All rights reserved Mention of third party products is for informational purposes only and constitutes neithe...

Page 3: ...ing the Wine Cellar 7 Through the Wall Installation Pre Installation 10 Preparing the Installation Location 11 Installation 12 Liquid Measuring Thermostat System 14 System Operation 15 Slimline LS Wiring Diagram 16 Controller Functions 17 Maintenance Schedule 19 Troubleshooting Guide 21 Technical Assistance Accessories 23 Installation Terms Conditions 24 ...

Page 4: ...in the proper installation and maintenance of the WhisperKOOL Slimline LS cooling system In order to ensure the longevity of your cooling unit the equipment should be installed properly Also a proper care and maintenance schedule should be followed Please read and review this manual carefully and keep it for future reference What is the WhisperKOOL Slimline LS Cooling System The WhisperKOOL Slimli...

Page 5: ... 5 You are REQUIRED to install a drain line to remove condensation from the unit 6 The unit is intended for use in properly designed and constructed wine cellars Hire a professional wine storage consultant with a valid contractor s license to build your wine cellar Never try to open the WhisperKOOL unit repair it yourself or use a service company without WhisperKOOL s authorization This will void ...

Page 6: ...ctory options ordered are listed If any items listed on the packing slip do not match your order information contact WhisperKOOL Customer Service immediately Check the shipped box for the following contents Please leave the unit in its original box until you are ready for installation This will allow you to move the product safely without damaging it TIP Save your box and all packaging materials I...

Page 7: ... Rear Side View out of cellar condenser QUICK REFERENCE GUIDE Front Side View in cellar evaporator Controller Bottle probe input Bottle probe input Bottle probe Power cord Power cord Evaporator grille Condenser grille Bottom View Drain port ...

Page 8: ...ant R 134a HP 1 5 Voltage Rating 115V 15 amp dedicated circuit required Weight 81 lbs Amps running 4 2 4 3 Drain Line 1 2 ID clear plastic tubing Installation Through the wall above a doorway Thermostat Advanced digital controller liquid temperature measuring bottle probe Temp Delta Can maintain a 55 F cellar temperature with up to 85 F condenser air intake temperature Outside Venting Not recommen...

Page 9: ...er vapor creates its own pressure separate from the ambient air pressure and will intrude into colder drier areas A vapor barrier is REQUIRED in order to prevent the intrusion of water vapor and maintain the correct cellar temperature and humidity It is recommended that 6 millimeter plastic sheeting be applied to the warm side of the cellar walls The vapor barrier must also be applied to the outsi...

Page 10: ...or concerns regarding installation requirements Door and Door Seal An exterior grade 13 4 door must be installed as a cellar door It is very important that weather stripping be attached to all four sides of the doorjamb A bottom sweep or threshold is also required The door must have a very good seal to keep the cool cel lar air from escaping out of the cellar If the door does not seal properly the...

Page 11: ...te If you are unsure whether you have adequate ventilation in your installation location please contact us to assess your specific installation at support whisperkool com or 1 800 343 9463 Avoid venting to closets bathrooms attics or small rooms This can affect the unit s ability to effectively cool the room and void warranty Drain Line All units come with a drain line for additional removal of ex...

Page 12: ...COMMEND THAT YOU DO NOT USE A GROUND FAULT INTERRUPTER GFI WITH THIS PRODUCT NOTE GFI s will often nuisance trip with certain types of loads For example compressor motors will trip on GFI even though there is no leakage to ground Test Preparation Procedure 1 Remove unit from box 2 Place unit on tabletop 3 Plug unit into an electrical outlet 4 Plug in bottle sensor 5 Turn on to test temperature dif...

Page 13: ...ing and construction needs STEP 1 Locate the desired installation location Using a level and a pencil mark the center line Outline a rectangle 103 4 by 221 2 where the unit will be placed into the wall STEP 2 Using a saw cut the hole in the drywall and wall stud s Be careful not to cut into any electrical lines or plumbing STEP 3 In most cases framing will need to be added to provide adequate supp...

Page 14: ...direct contact with the wall STEP 6 From the outside of the cellar secure the two brackets to the corresponding side of the cooling unit on exterior side of the cellar STEP 4 Slide the cooling unit into the hole from the cellar side with the controller facing outward Mounting bracket location Front of Unit Front of Unit ...

Page 15: ...n line tube is used to remove excess condensation from the unit to a proper discharge location It is important that the drain line tube be properly connected to prevent leakage and other problems associated with excess condensation Note To prevent mold from growing allow the drain line to hang above the water line STEP 8 If removed reinstall the grilles on both sides of the unit and plug in the po...

Page 16: ...en in Figure 1 4 Place the wine bottle in your wine cellar Ensure sensor tip is fully submerged 5 To ensure a consistent temperature place bottle probe approximately three 3 feet away from the air output and not in the flow of the air It is recommended that the bottle be placed in a central location of your wine cellar Avoid pulling too much on the probe cord It may become disconnected resulting i...

Page 17: ... 70 F in 1 F increments Cooling Operation Cooling is activated once the bottle probe senses a temperature that is 1 F greater than the setpoint The controller then energizes the compressor relay which activates the compressor The evaporator and condenser fans operate with the compressor The unit provides cooling until the bottle probe senses that the setpoint has been reached At this point the com...

Page 18: ... 3 4 5 1 2 3 4 5 1 2 3 4 5 120mm AFL Blower BROWN GREY Capacitor 120mm AFL Blower BROWN GREY Capacitor Compressor GREEN GREEN GREEN WHITE BLUE CONDENSER FAN EVAPORATOR FAN BLACK 1 2 3 YELLOW BLUE BLUE POWER SUPPLY 115 VAC 60 Hz 20A POWER CORD GREEN GREEN BLACK WHITE WHITE WHITE WHITE WHITE BLUE BLACK BROWN BLACK BLUE WHITE CONDENSATE HEATER Slimline LS Wiring Diagram POWER OUTLET SD ...

Page 19: ...the set button again While the current temperature setting is displayed press the up or down arrows to change set point When the display shows the desired temperature setting press and release the set button again Accessing Alarm Codes Press and Release the set button While AL is displayed press and release the set button SNOWFLAKE Steadily Illuminated The unit is in cooling mode and the compresso...

Page 20: ...y bottle probe connection 1 Check bottle probe attachment at circular connector 2 Check bottle probe connection at the back of controller Defective bottle probe Replace the bottle probe E2 Faulty evaporator probe connection Check evaporator probe connection at the back of controller Defective evaporator probe Replace the evaporator probe E3 Faulty condenser probe connection Check the condenser pro...

Page 21: ...d rear panels to clean coils You can run a vacuum brush attachment over the coils while the unit is off or blow out the coils with compressed air while the unit is running If you do not have an air compressor you may use compressed air from a can Annually 1 Use a vacuum with brush attachment to clean grilles 2 Inspect for corrosion 3 Check wiring connections and integrity of cords 4 Pour a 50 50 b...

Page 22: ...Page 20 1 800 343 9463 SL 072820 NOTES ...

Page 23: ... sure the exhaust area behind the unit is well ventilated If you are unsure about ventilation call customer service at 1 800 343 9463 Intake temperature must drop below 85 F The unit is undersized for the room Order correctly sized unit There is something blocking the supply and or return air on evaporator or condenser side of the unit Remove airflow obstruction Unit is mounted too low in the room...

Page 24: ... as possible cause of compressor overheating If problem repeats contact Customer Service at 1 800 343 9463 Evaporator fan runs but compressor does not Possible Cause Solution Compressor and or starting components faulty Contact Customer Service at 1 800 343 9463 Compressor is overheating Shut system off for 1 hour to allow compressor to cool Turn back on and check for cooler airflow out If compres...

Page 25: ...on more effectively if you provide them with the following The model and serial number of your WhisperKOOL system s Location of unit and installation details such as ventilation ducting construction of your wine cellar and room size Photos of the cellar and installation location may be needed Contact WhisperKOOL Customer Service 1738 E Alpine Ave Stockton CA 95205 www whisperkool com Email support...

Page 26: ...r rebuilt replacement parts for the Product in exchange for the return of defective parts and 3 FREIGHT Cover normal ground freight charges for parts and in the event the Product is not repairable in the field cover normal ground freight charges within the continental United States for the repair or replacement of the Product B Five 5 Year Compressor Limited Warranty WhisperKOOL Products compresso...

Page 27: ...ion Requirements A Prior to installing a WhisperKOOL Product the End User must read the WhisperKOOL Owner s Manual and thereafter the End User must follow the required installation use and maintenance procedures set forth by WhisperKOOL in WhisperKOOL s Owner s Manual The Owner s Manual is shipped with each Product and if another copy is needed replacement copies can be downloaded from WhisperKOOL...

Page 28: ...738 East Alpine Avenue Stockton California 95205 8 Miscellaneous Terms and Conditions A Return Policy All return inquiries must be made within thirty 30 calendar days of the original purchase of a Product and are subject to a twenty five percent 25 restocking fee Shipping costs are not refundable and the Purchaser is responsible for all return shipping costs including customs fees and duties if ap...

Page 29: ...ical Assistance WhisperKOOL Customer Service is available Monday through Friday from 6 00 a m to 4 00 p m PST The Customer Service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following 1 The model and serial number of your WhisperKOOL UNIT 2 The location of the system and installation details such as ventilati...

Page 30: ...WhisperKOOL 1738 E Alpine Ave Stockton CA 95205 1 800 343 9463 www whisperkool com ...

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