background image

Code

Cause

Solution

The following alarm codes will be displayed on the screen along with the alarm icon. 

E1

Bottle probe is not connected

Attach bottle probe to circular connector  

Faulty bottle probe connection

Locate faulty bottle probe connection by inspecting all wiring connections 

between the bottle probe and the circuit board. The two-pin connector for the 

bottle probe should be connected to the CPB/PB1 terminal on the circuit board. 

If it is not connected, plug it in. If a faulty connection has been iden

tified

, correct 

the issue or contact customer service for further assistance.  

NOTE: 

The E1 code will not appear in the alarms menu. It will be permanently 

displayed on the screen.

Defective bottle probe

Replace the bottle probe

E2

Faulty evaporator probe 

connection

Locate faulty evaporator probe connection by inspecting evaporator probe wire. 

The two-pin connector for the evaporator probe should be connected to the 

CPB/PB2 terminal on the circuit board. If it is not connected, plug it in. 

Defective evaporator probe

Replace the evaporator probe

E7

No communication between 

keypad and circuit board for 60 

seconds

Verify that the display cable is connected to the keypad and the circuit board and 

is not damaged, frayed, or kinked. If problem persists, contact Customer Service 

for troubleshooting information.

E10

Clock battery is dead

Replace battery

NOTE:

 A dead clock batter

y will not aff

ect the operation of your cooling unit.

The following alarm codes will not be displayed on the home screen. However, the alarm icon  

will be displayed in the event of an alarm. The alarms can be viewed in the Set Menu’s ALr folder.

EA

Unit is not draining properly

1. Check to see that the unit is level; if not, level it

2. Verify that the drain line is not clogged; if so, clear obstruction

3. Ensure that the condensate pump is operating

4. Verify wire connection at D.I. port of circuit board

NOTE

: If the drain line is obstructed or the pump fails for some reason, and the

water level in the drip tray gets too high, the unit will not operate until the water

in the internal drip tray drops back below the proper level.

NOTE

: If the unit loses power (due to a power outage or being manually un-

plugged), the condensate pump may need to be reset. To do this, disconnect and

reconnect the black cables on the condensate pump.

AH1

The bottle probe is sensing a 

temperature that is 4°F above the 

setpoint

1. Allow time for the wine to reach the desired temperature

2. Ensure that the cellar is sealed properly

3. Verify that the bottle probe is calibrated correctly (refer to the User Menu on

the following page)

4. Verify that the unit is sized correctly for the cellar

AL1

The bottle probe is sensing a 

temperature that is 4°F below the 

setpoint

1. Make sure the unit is not in cooling mode (the sno

wflake ic

on will not be

illuminated)

2. Add heat to the room until the wine reaches the desired temp

3. Verify that the bottle probe is calibrated correctly (refer to the User Menu on

the following page)

Ad2

The Anti-Frost Cycle ended on 

time-out

1. Check the evaporator coil for ice buildup. Unplug the unit and allow the coil to

thaw before restarting.

2. Make sure the room to which the unit is exhausting is not below 60°F

3. If the unit repeatedly goes into Anti-Frost Cycles (one per minute), call

Customer Service for more troubleshooting information

ALARM CODES

Page 45

Summary of Contents for CEILING MOUNT 8000 H.E.

Page 1: ...ILING MOUNT 8000 H E OWNER S MANUAL NOTICE To activate the split system warranty the installing certified HVAC R service tech must complete the split system warranty checklist and send back to WhisperKOOL ...

Page 2: ...s not responsible for printing or clerical errors WhisperKOOL reserves the right to make corrections or improvements to the information provided and to the related hardware at any time without notice Vinothèque and WhisperKOOL are registered trademarks and ECE is a trademark of WhisperKOOL All rights reserved Mention of third party products is for informational purposes only and constitutes neithe...

Page 3: ...ring Diagram Line Set Piping Diagram Preparing The Condensing Unit Condensing Unit Wiring Installing The Condensing Unit Display Layout And Specifications Finalizing the Installation Filter Line Set Drain Tube and Electrical Connections 2 Speed Switch Controller Functions Icon Glossary Alarm Codes User Menu Troubleshooting Guide Bypass Test Procedure System Operation KDT System Operation 24V Maint...

Page 4: ...rKOOL Cooling System The WhisperKOOL cooling system is a specialized refrigeration system designed for one purpose only to maintain the optimal temperature and humidity levels conducive to the proper storage and aging of fine wines This system produces minimal in cellar noise and has the most lenient exhaust requirements How Does the Cooling System Work Similar to the air conditioning systems used...

Page 5: ...stat to the evaporator unit 5 You are REQUIRED to install a drain line to remove condensation from the evaporator unit fan coil unit 6 The warranty is not active until a warranty checklist has been received reviewed and approved 7 The system is intended for use in properly designed and constructed wine cellars Hire a professional wine storage consultant with a valid contractor s license to build y...

Page 6: ...tant the insulation is to conducting heat and the more consistent your wine cellar s temperature will be Using higher R values in insulation will lower your operating costs and unit run time R 13 is the recommended minimum R 19 is preferred for interior cellar walls and R 30 for ceilings and exterior walls Vapor Barrier Water vapor creates its own pressure separate from the ambient air pressure an...

Page 7: ...condensing unit is critical to the unit s performance and cannot be overstated As the system operates and cools a greater amount of heat is generated on the condensing side of the system Adequate ventilation is required in order to dissipate heat away from the condensing unit If ventilation is inadequate the exhaust will heat up the area or room and adversely affect the system s ability to cool In...

Page 8: ...e unit in its original box until you are ready for installation This will allow you to move the product safely without damaging it When you are ready to remove the product from the box refer to the installation instructions TIP Save your box and all packaging materials They provide the only safe means of transporting shipping the unit Evaporator Unit Box Condensing Unit Box Evaporator installation...

Page 9: ...Unit Fan Coil Unit Electrical Knockouts Note The unit comes in black The mounting bracket and front grille are paintable enabling you to match your desired color Top Panel QUICK REFERENCE GUIDE Page 7 Line Set Knockout x6 Electrical Knockout Options Line Set Knockout Options Optional Line Set and Electrical Openings ...

Page 10: ...iew of Evaporator Unit KNOCKOUT LOCATIONS 15 35 20 40 14 10 8 05 1 50 4 55 35 75 1 42 2 81 3 00 3 75 34 33 15 35 20 40 12 65 35 75 1 75 6 58 1 50 4 58 12 65 Side View of Evaporator Unit 1 12 11 53 12 65 4 58 1 50 6 58 14 10 11 10 Back View of Evaporator Unit 6 31 6 34 1 95 4 11 14 10 8 05 12 65 Page 8 ...

Page 11: ...ecurely into bottle as seen in Figure 1 4 Place the wine bottle in your wine cellar Ensure sensor tip is fully submerged 5 To ensure a consistent temperature place bottle probe approximately three 3 feet away from the air output and not in the flow of the air It is recommended that the bottle be placed in a central location of your wine cellar Avoid pulling too much on the probe cord It may become...

Page 12: ...ocation 3 Route the bottle probe cable from the desired thermostat bottle location to the evaporator unit installation location 4 Route the drain line from a proper discharge location to the evaporator unit installation location 5 Route the power cable wiring to the evaporator unit installation location 55 F Power Cable Drain Line Discharge Location Bottle Probe Condensing Unit Power Line Set Disp...

Page 13: ...e evaporator unit 2 Locate the wire thermostat connection cable inside of the evaporator unit 3 Connect the wires according to color red to red green to green and blue to blue Note The evaporator unit will not contain a yellow wire See next step for more information on Yellow wire 4 Connect one wire from the 18 5 thermostat wire to the low voltage yellow wire 1 Then connect the other 18 5 wire to ...

Page 14: ...ensure that the installer will not drill into any critical components within the system 2 Determine which orientation the evaporator unit will be installed in inside the cellar or with attic access Mounting options are listed below Minimum Tools Needed Fully exposed mounting option Flush mount option Choose a mounting option suitable for the installation location Partially recessed mounting option...

Page 15: ...g bracket to the unit using the twelve 12 supplied 3 8 s Philips pan head screws 4 Unscrew the eighteen 18 screws and remove the top and electrical access panels TOP PANEL ELECTRICAL ACCESS PANEL Figure 1 5 Remove the knockout s that you will be using to route the line set power wires display cable bottle probe and drain line For ease of installation see Figure 2 for recommended orientation with a...

Page 16: ...POWER WIRE KNOCKOUT BOTTLE PROBE DISPLAY CABLE KNOCKOUT 6 Using copper tubing per line set sizing chart route the liquid and suction lines to the tubing coming from the unit 7 Connect the line set to system using the line set connection instructions 8 Insulate the suction line using Armaflex or similar insulation 9 Route the drain line out of the evaporator unit with the line set 10 Connect hard l...

Page 17: ...to match your desired color 14 Slide the electrical panel back into the unit 15 Reinstall the top access panel and fasten the eighteen 18 screws into place 16 Insulate around the display cable bottle probe line set and drain line to ensure no air is being pulled into the unit through 11 Slide the electrical panel out from the unit 12 Connect the end of the straight black bottle probe cable to the ...

Page 18: ... or deburring tool remove all burrs from the cut section of the pipe F F Oblique Rough Warped 90 CONNECTING THE LINESET 3 Flare pipe ends Proper flaring is essential to achieve an airtight seal a After Removing burrs from cut pipe seal the ends with PVC tape to prevent foreign materials from entering the pipe b Sheath the pipe with insulating material c Place flare nuts on both ends of pipe Flare ...

Page 19: ...ng a spanner grip the nut on the unit tubing PIPING EXTENSION BEYOND FLARE FORM Outer Diameter of Pipe in A in Min Max Ø 1 4 0 0275 0 05 Ø 3 8 0 04 0 063 0 04 0 07 0 078 0 086 0 078 0 094 Flare form Pipe A CONNECTING THE LINESET CONTINUED Ø 1 2 Ø 5 8 Ø 3 4 TORQUE REQUIREMENTS Outer Diameter of Pipe in Tightening Torque lb ft Ø 1 4 11lb ft 18 4lb ft 25 8lb ft 33 19lb ft 47 94lb ft d While firmly gr...

Page 20: ... edge of the mounting bracket see illustration 4 Set insulation in place by pressing firmly on all surfaces of the insulation that come in contact with the sides of the evaporator unit see illustration 5 Using a utility knife cut holes in the insulation for the line set wiring and drain line if needed 6 If necessary cut the insulation to size using the top edge of the evaporator unit as a template...

Page 21: ...lled apply foil tape to all seams covering them completely 11 Inspect insulation for damage defects If damaged repair with foil tape 12 Apply cork tape or equivalent to areas where the line set wiring and drain line enter the unit If needed trim excess insulation around all edges A __ Min Tack Time Adhesive __ Min Cure Time Directions __ Min Tack Time Directions B A B A 7 Spray the top of the evap...

Page 22: ...ditional condensate Connecting the Drain Line Route the drain line to an appropriate discharge location and connect the opposite end to the tubing that was routed out with the line set using the provided barbed coupling side of the condensate pump Do not route the drain line more than 15 vertical ft Drain Recommendations It is recommended that the line connected to the 1 4 clear plastic line is a ...

Page 23: ...N NOTE Cut hole in the location shown for routing the display cable Tools needed 5 16 drill bit 3 16 drill bit drywall saw level pencil What s included Display panel wall mount bracket flush mount bracket flush mount template 55 F Display panel Wall mount bracket Flush mount bracket TOP Flush mount template The display can be mounted on any wall inside or outside the wine cellar up to 50 feet from...

Page 24: ...nto the drywall then tap them in with a hammer until they are flush with the wall WALL MOUNT BRACKET INSTALLATION CONTINUED 3 Place bracket against wall aligning screw holes with drywall anchors Insert the four supplied Phillips head screws into the drywall anchors Tighten the screws to secure the bracket to the wall Page 22 ...

Page 25: ...y cable labeled DISPLAY to the JST connector on the back of the display DIS PL AY JST connector NOTE Before you continue to Step 4 locate the area where the display will be mounted You may route the display wire into the housing one of three ways either through the wall or through one of the holes on the top or bottom edges of the wall mount bracket If you d like to route the display cable through...

Page 26: ...Cut along the perforated lines When finished remove template from wall INSTALLING THE EVAPORATOR 1 Locate the desired installation location 2 Place the external drip tray on a level surface Place a vibration isolator on each end of three of the drip tray risers The vibration isolator needs to be pushed up against the outer lip on the top of the risers Each vibration isolator should be spaced about...

Page 27: ...the backing from the double sided tape on the flush mount bracket 6 Align magnets with previously drilled holes Make sure the cut out portion of the bracket circled below is on the bottom Press the bracket firmly against the wall WALL HOLE CUTOUT Page 25 ...

Page 28: ... 8 Place the display on the flush mount bracket as shown attaching the back of the display panel to the magnets on the mounting bracket Make sure that the alignment tab on the back of the display panel sits in the notch on the bot tom of the bracket FLUSH MOUNT BRACKET INSTALLATION CONTINUED WALL Page 26 ...

Page 29: ...UE BLACK LINE NEUTRAL C NC NO C NC NO C NO C NO NEUTRAL LINE OUT 2 OUT 3 OUT 1 OUT 4 B Probe Evap ELIWELL RTN400 PANASONIC CPB Pb3 CPB Pb2 CPB Pb1 GND D 12V KEYB DI 1 3 4 5 6 7 8 9 10 11 12 13 14 KDT PLUS DISPLAY 146mm AFL Blower GREEN BLACK YELLOW WHITE BLUE BROWN GREY Capacitor BLACK BROWN 24V WIRES TO CONDENSING UNIT WHITE YELLOW BLUE Transformer 24v BLACK BLACK YELLOW WHITE BLUE 5 2 4 1 6 3 FA...

Page 30: ...een 1 2 3 4 5 24v Transformer 1 2 3 4 5 1 0 4 6 Fan Relay 1 4 Line Neutral Fan 1 2 3 4 5 Black White Black Blue Blue Blue Green Red C G Y R 24V Thermostat RC Field Installed LEGEND Factory Installed Blue Black 146mm AFL Blower GREEN BLACK WHITE BLUE BROWN GREY Capacitor YELLOW Black 24V Wires to Condensing Unit Yellow Blue White Black Blue Yellow Green Red Blue Yellow 5 2 4 1 6 3 FAN SPEED SWITCH ...

Page 31: ...Yellow Green Crankcase Heater Temperature Switch Compressor Run Capacitor Fan Capacitor Liquid Line Injector Temperature Switch Condenser Fan Red Gray Brown White Red White Yellow Compressor Run Capacitor Red White Red White Yellow White Blue Orange Red Yellow Black White Blue White Blue Contactor Normally Open 30 Amp 2 pole 24V AC Coil 600V Rated T1 L1 A2 A1 Fan AC Contactor 220V 60HZ Blue White ...

Page 32: ...licable when the system is installed with the condensing unit at a higher elevation than the coil Reverse oil return bend Oil saving bend Liquid Line Evaporator Coil Cassette Unit Within 16 of height Downward slope pitched toward compressor 1 2 10 Suction Line Maximum height difference betwen condenser and evaporator should not exceed 50 Cassette Unit Liquid line Suction Line Oil return bend Oil s...

Page 33: ...ensing Unit systems do not utilize a solenoid valve or low pressure switch which allows the system to run like a residential HVAC system A 24V communication cable must be ran between the condensing unit and the evaporator unit When the thermostat calls for cooling a 24V signal is sent from the evaporator air handler unit to the contactor located on the outdoor cassette condensing unit via the 24V ...

Page 34: ...tdoor condensing unit per electrical code 2 Remove electrical cover plate from unit 3 Connect wiring for 24V contactor communication cable L1 L2 and Ground as identified by terminal block label 4 Leave the circuit breaker off or remove disconnect until unit is ready to charge Page 32 ...

Page 35: ... combustible gas In a location that is exposed to large amounts of dust In a location exposed to a excessive amounts of salty air In a closet or small room Special Considerations For Cold Weather And Other Outdoor Conditions If the unit is exposed to heavy wind Install unit so that air outlet fan is at a 90 angle to the direction of the wind If needed build a barrier in front of the unit to protec...

Page 36: ...ut on the end of eachexpansion bolt 5 Thread expansion bolts through holes in mounting brackets put mounting brackets in position and hammer expansion bolts into the wall 6 Check that the mounting brackets are level 7 Carefully lift unit and place its mounting feet on brackets 8 Bolt the unit firmly to the brackets Step 4 Connect signal and power cables The outside unit s terminal block is protect...

Page 37: ...nd low side gauge manifold knobs SLOWLY at the same time to admit nitrogen into the system until the gauge manifold reads 225 psi then close gauge manifold knobs Let pressure stand for minimum of 10 minutes Use soapy solution to check flare connection points for leaks If no leaks are present and pressure is maintained after 10 minutes of pressure test proceed with evacuation process If any leak is...

Page 38: ...tures below 60 F your target will be the lower end of the subcooling range o When charging during hotter ambient temperatures above 95 F the target will be the upper end of the subcooling range Invert refrigerant tank on a scale Purge the charging hose up to the manifold and then zero out the scale in preparation for liquid refrigerant charging With the power off to the condensing unit admit liqui...

Page 39: ...ive or equivalent Confirm that the control is displaying the correct temperature and that no alarms are present INSTALLING THE CONDENSING UNIT continued Finalizing the Installation Approximate Operating Pressures Cellar temperature 55 F Low Side PSI High Side PSI Temp 60 F 75 F 85 F 95 F 23 27 PSIG 25 29 PSIG 105 110 PSIG 26 30 PSIG 135 140 PSIG 152 157 PSIG 27 31 PSIG 82 87 PSIG Page 37 ...

Page 40: ...r than 50 ft Drain Line 1 2 PEX not included Installation Evaporator unit is installed in the cellar Condensing unit can be installed up to 100 line feet from the evaporator unit Thermostat KDT Advanced digital display 50 ft cable liquid temperature measuring bottle probe 50 ft cable 24V Customer supplied Temp Delta Can maintain a 55 F cellar temperature with up to 120 F condenser air intake tempe...

Page 41: ...FINALIZING THE INSTALLATION 1 Push the grille back into place This will attach the grille to the ball studs 2 Screw in the eight screws to secure the front access panel Page 39 ...

Page 42: ...Washable filter is installed from the factory on the return side of the grille secured via Velcro strips FILTER Page 40 ...

Page 43: ...s before beginning vacuum and charging process ADDITIONAL ACCESS HOLES Top access holes 1 large hole for line set 1 small hole for electrical Note do not run electrical wiring through same hole as line set Side access holes 1 large hole for line set 1 small hole for electrical Note do not run electrical wiring through same hole as line set Use the provided plug to cover the small hole not in use U...

Page 44: ...iling mount now comes equipped with a 2 speed fan switch Located on the electrical panel Access by removing grille and internal access panel Speed is sent from factory set to High Flip the switch to adjust down to Medium speed Page 42 ...

Page 45: ... menus and adjust parameters such as setpoint Fon FOF etc SET To change the setpoint press the SET button When SEt is displayed on the screen press the SET button once more Use the UP and DOWN ARROW buttons in order to change the value until the desired setpoint is reached The SET button allows you to view the setpoint evaporator temperature bottle tempera ture alarms and the hidden menu Press the...

Page 46: ...t is undergoing an Anti Frost Cycle While the Anti Frost Cycle is running dEF will be displayed on the screen See System Operation page for further details FAN The evaporator fan is running ALARM The alarm icon is shown when the unit encounters an issue that needs attention Alarm codes are explained on the following page All temperature related alarms are blocked for the first 10 hours after the u...

Page 47: ...m The alarms can be viewed in the Set Menu s ALr folder EA Unit is not draining properly 1 Check to see that the unit is level if not level it 2 Verify that the drain line is not clogged if so clear obstruction 3 Ensure that the condensate pump is operating 4 Verify wire connection at D I port of circuit board NOTE If the drain line is obstructed or the pump fails for some reason and the water lev...

Page 48: ...ity you can adjust this setting in the User Menu Fon fan on The fan on time is preset to zero minutes This keeps the relative humidity of the wine cellar at a stable level If however you wish to raise the relative humidity of your wine cellar you can increase the duration of the fan on cycle in increments of five 5 10 or 15 minutes After making any adjustment to the fan on cycle you should wait a ...

Page 49: ...or cooling Lower setpoint Faulty thermostat or wiring Call Customer Service at 1 800 343 9463 Cellar temperature is too warm Possible cause Solution The temperature of the room to which the condensing unit exhausts exceeds 110 F Intake temperature needs to drop below 110 F The system is undersized for the cellar Order correct size system There is something blocking the supply and or return air on ...

Page 50: ...ed on the control the system is going through an Anti Frost Cycle No action is required 2 If the system is not maintaining the correct cellar temperature this may be due to a dirty evaporator filter or coil 3 Call installing technician to troubleshoot as the system may be low on charge or require an adjustment to the TXV Compressor and or starting components faulty Please contact the installing te...

Page 51: ...ry kit 8 Plug the bypass plug into the male Molex connector 9 Connect power to the evaporator unit The unit should immediately turn on If all the components are not operational disconnect power immediately and contact customer service If all components seem to be operating correctly allow the unit to run for four 4 hours Monitor the temperature of the cellar to determine if the unit is cooling pro...

Page 52: ... and the condenser fan will turn on but the indoor fan will continue to run for whatever length of time the customer has set The Non function may then be lengthened to allow the fan to run longer and reintroduce moisture from the evaporator coil back into the wine cellar For more information about fan settings refer to the User Menu on page Anti Short Cycle The Anti Short Cycle ensures that the un...

Page 53: ...have a safety feature that will prevent the condensing unit from cycling on and off within a short period of time During the anti short cycle the condensing unit will typically remain off for 5 7 minutes See thermostat instructions for details Operation in Low Ambient Temperatures The condensing unit comes equipped with a fan cycle switch which controls the condenser fan operation to maintain opti...

Page 54: ...e evaporator coil be careful not to crush coil fins when cleaning clean condensing coils also 2 Remove the evaporator filter and clean with warm water 3 Ensure the condensing unit is free of debris and dust 4 Have a certified HVAC R technician service the condensing unit and clean the condenser coil Annually 1 Inspect for corrosion 2 Check wiring connections and integrity of cords 3 Pour a 50 50 b...

Page 55: ... and customize your wine cooling unit Condensate Pump Kit The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our Evaporator Unit s Fan Coil Unit s drain line The pump is controlled by a float switch mechanism that turns the pump on when approximately 21 4 of water collects in the tank and automatically switches off when the tank drains to approxim...

Page 56: ...y period If the Split Startup Checklist is incomplete Purchaser will be informed they have five days to complete the Split Startup Checklist and re submit to WhisperKOOL The Split Startup Checklist will be reviewed again and if denied Purchaser will be informed that they have 10 business days for corrective action Failure to register the Product may result in loss of warranty D Purchaser is respon...

Page 57: ...roduct installation requirements stated herein and in the owner s manual 9 Removing the rivets from the Product s unit housing without prior authorization from WhisperKOOL voids this limited warranty 10 The End User must first contact WhisperKOOL Customer Service by telephone at 1 800 343 9463 prior to attempting service on any Product still under the limited warranty else the limited warranty is ...

Page 58: ...installation error or other reason all costs including shipping will be the responsibility of the End User The following items are not covered under any warranty and are the sole responsibility of the End User A End Users should satisfy themselves that the Product they are purchasing is suitable for their particular needs and requirements and thus no responsibility will be placed with WhisperKOOL ...

Page 59: ...forceable If any provision of these Terms and Conditions is held by a court of competent jurisdiction to be invalid illegal or otherwise unenforceable such provision will to the extent so held be deemed severed from the contract of sale between Purchaser and WhisperKOOL and all of the other non severed provisions will remain in full force and effect D Governing Law Choice of Forum The laws of the ...

Page 60: ...ce is available Monday through Friday from 6 00 a m to 4 00 p m PST The Customer Service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following 1 The model and serial number of your WhisperKOOL UNIT 2 The location of the system and installation details such as ventilation construction of your wine cellar and ro...

Page 61: ...WhisperKOOL 1738 E Alpine Ave Stockton CA 95205 1 800 343 9463 www whisperkool com ...

Reviews: