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PRODUCT WARRANTY INFORMATION
The Coolest Thing In Wine Storage
WhisperKOOL Product Terms and Conditions
Including Product Limited Warranty And Product Installation Requirements
For WhisperKOOL Phantom Series
ATTENTION: PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE INSTALLING YOUR WHISPERKOOL COOLING
SYSTEM. INSTALLING YOUR WHISPERKOOL COOLING SYSTEM INDICATES THAT YOU ACCEPT AND AGREE TO EACH OF
THE TERMS AND CONDITIONS SET FORTH HEREIN (“TERMS OF USE”). IF YOU DO NOT ACCEPT THESE TERMS OF USE,
YOU RISK VOIDING YOUR WARRANTY AND ASSUMING ADDITIONAL REPAIR AND REPLACEMENT COSTS.
1. Purchase of a WhisperKOOL Cooling System assumes that the Purchaser (“End User”) fully accepts and
agrees to the Terms and Conditions set forth in this document. The Terms and Conditions of Sale and
Owner’s Manual are shipped with each unit and, if another copy is needed, replacement copies can be
downloaded from the company website (whisperkool.com) or by contacting WhisperKOOL directly for a
new copy. WhisperKOOL reserves the right, in its sole discretion, to change its Terms and Conditions at any
time, for any reason, without notice.
2. WhisperKOOL Product Limited Warranty:
A. Two (2) Year Limited Warranty: For the period of TWO (2) YEARS (the “Limited Warranty Period”) from the date of original
sale of a Product by WhisperKOOL, if a WhisperKOOL Product is found to be defective in material or workmanship after
undergoing WhisperKOOL’s Customer Service troubleshooting, then, subject to the WhisperKOOL Product Limited
Warranty Limitations and Exclusions as well as the other Terms and Conditions stated herein, WhisperKOOL will do the
following, as appropriate, for the end user (“End User”) who has installed and is actually using the Product, with regard to
LABOR, PARTS and FREIGHT:
1.
LABOR
— Repair or replace (at WhisperKOOL’s sole option) the Product to the End User; and
2.
PARTS
— Supply to the End User, new or rebuilt replacement parts for the Product in exchange for the return of
defective parts; and
3.
FREIGHT
— Cover normal ground freight charges for parts, and, in the event the Product is not repairable in the
field, cover normal ground freight charges (within the continental United States) for the repair or replacement of the
Product.
B. Five (5) Year Compressor Limited Warranty: WhisperKOOL Products’ compressor only will be covered for five (5) years
from date of purchase. Labor and freight of the compressor is the End Users responsibility.
C. Product Warranty Limitations and Exclusions:
1. This limited warranty does not cover cosmetic damage caused during installation, damage due to acts of God,
commercial use, accident, misuse, abuse, negligence, or modification to any part of the Product. Delivery and
installation of the Product, any additional parts required, as well as removal of the Product if warranty work is
required, are all at the sole cost, risk and obligation of the End User.
2. This limited warranty does not cover damage due to improper installation or operation or lack of proper
maintenance of the Product, connection of the Product to improper voltage supply, or attempted repair of the
Product by anyone other than a technician approved by WhisperKOOL to service the Product.
3. This limited warranty does not cover any Product sold “AS IS” or “WITH ALL FAULTS.”
4. Product that has been replaced during warranty period does not extend the warranty period past the original date
of purchase.
5. (5) This limited warranty is valid only in the continental United States. Sales elsewhere are excluded from this
warranty.
6. Proof of purchase of the Product in the form of a bill of sale, receipted invoice or serial number, which is evidence
that the Product is within the Limited Warranty Period, must be presented by the End User to WhisperKOOL in order
to obtain limited warranty service.
7. This limited warranty is void if the factory applied serial number has been altered or removed from the Product.
