WARRANTY INFORMATION
WARRANTY INFORMATION
WARRANTY INFORMATION
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Service Under Warranty
During the warranty period, defective units will
be repaired without charge to the purchaser when
returned with a dated store receipt to the address
below. Units returned without dated store receipt
will be handled as described in section
“Service
Out Of Warranty.”
Due to the specialized equip-
ment necessary for testing a Laser-Radar receiver,
there are no authorized service stations for
Whistler brand detectors other than Whistler.
When returning a unit for service under warranty,
please follow these instructions:
1.
Ship the unit in the original carton or in a
suitable sturdy equivalent, fully insured, with
return receipt requested to:
Whistler Repair Dept.
1201 North Dixieland Rd
Rogers, AR. 72756
Please allow 3 weeks turnaround time.
IMPORTANT:
Whistler will not assume responsi-
bility for loss or damage incurred in shipping.
Therefore, please ship your unit insured with
return receipt requested.
CODs will not be
accepted!
2.
Include with your unit the following informa-
tion, clearly printed:
• Your name and street address
(for shipping
via UPS)
, a daytime telephone number and
email address, if applicable.
• A detailed description of the problem (e.g.,
“Unit
performs self-test but does not respond
to radar”).
• A copy of your dated store receipt or bill of
sale.
3.
Be certain your unit is returned with its serial
number. For reference, please write your unit’s seri-
al number in the following space: s/n_______.
Units without serial numbers are not covered under
warranty.
IMPORTANT: To validate that your unit is
within the warranty period, make sure you
keep a copy of your dated store receipt. You
may register your warranty online at
www.whistlergroup.com, however, for war-
ranty verification purposes, a copy of your
dated store receipt must accompany any unit
sent in for warranty work.
Service Out of Warranty
Units will be repaired at ‘out of warranty’ service
rates when:
•
The units original warranty has expired.
• A dated store receipt is not supplied.
• The unit has been returned without its serial
number.
• The unit has been abused, modified,
installed improperly, or had its housing
removed.
The minimum out of warranty service fee for
your Whistler detector is $55.00 (U.S.). If you
require out of warranty service, please return
your unit as outlined in the section “Service
Under Warranty” along with a certified check or
money order for $55.00. Payment may also be
made by MasterCard, VISA or American
Express;
personal checks are not accepted
.
In the event repairs cannot be covered by the min-
imum $55.00 service fee, you will be contacted by
a Whistler technical service specialist who will
outline options available to you. If you elect not
to have your unit repaired, it will be returned to
you along with your
certified check or money order.
IMPORTANT:
When returning your unit for serv-
ice, be certain to include a daytime telephone
number, an email address (if applicable).
Customer Service
If you have questions concerning the operation of
your Whistler detector, or require service during
or after the warranty period, please call
Customer Service at:
1-800-531-0004
Representatives are available to answer your ques-
tions Monday - Friday from 8:00 a.m. to 5:00
p.m. (CT) or visit the FAQ’s at www.
whistler-
group
.com.
SPECIFICATIONS
Laser Wavelength:
905 ± 50 nanometers (nm)
Radar Frequencies:
10.500 - 10.550 GHz (X Band)
24.050 - 24.250 GHz (K Band )
33.400 - 36.000 GHz (Ka Superwideband)
Operating Temperature Range:
-20˚ C to +80˚
C (-4˚ F to +176˚ F)
Power Requirements:
Operational 12 to 15 volts DC, 250mA nominal
Vehicle Battery Saver, 30mA nominal.
Remote: 3V Coil Cell CR2032
One or more U.S. patents may apply:
#5,146,227, #5,379,456, #5,666,120, #5,990,821
POP™ Mode is a trademark of MPH Industries,
Inc. Specifications are subject to change with-
out notice.
