Power Failure
x
If the mains power should go off, avoid opening the doors so that the
interior remains as cool as possible.
x
The food inside the freezer should remain frozen as long as the power is
off for less than 24 hours.
x
If the power is due to be off for more than 24 hours then the frozen food
should be quickly moved to another freezer.
CUSTOMER SERVICE
If you have a problem with your appliance please check the troubleshooting
guide below, before calling for a Service Engineer.
Please ensure that you have the model number and your serial number to
hand when you make the call.
For UK and Southern Ireland call:
Either
0800 988 1323
or
03448 797422
(Calls are FREE from landlines, (Calls charged at basic rate)
however calls from mobiles may be
charged at your network provider’s rates)
For Northern Ireland call:
028 90365222
(Service Network 2000
)
(Daytime calls cost up to 17p plus 10p per minute from BT lines Monday-Friday.
Mobile and other providers’ charges may vary).
Please note: If the fault is caused by customer misuse or is due to faulty
installation, you will be charged for the call-out.
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