White Mountain Hearth DVLL27FP92(N,P)-1, Installation Instructions And Owner'S Manual

Page 1: ...ult in serious injury death or property damage Do not store or use gasoline or other flam mable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Leave the building immediately Immediately call your gas supplier from a neighbor s phone Follow the ga...

Page 2: ...ement see pages 32 41 11 Multifunction Remote Operating instructions see pages 43 50 12 Lighting Instructions see page 53 13 Maintenance and Service see pages 56 59 14 Read the Important Safety Information see pages 60 61 15 Requirements for Massachusetts please note the special requirements on page 62 1 2 3 6 5 7 4 CARTON CONTENTS INDEX NUMBER DESCRIPTION PART NUMBER QUANTITY SUPPLIED 1 Latch Too...

Page 3: ...ENT VERTICAL TERMINATION 24 VERTICAL TERMINATION 25 27 FRAMING AND FINISHING 28 29 FIBER PANEL PLACEMENT 30 GLOWING EMBERS 31 LOG PLACEMENT 32 41 COMPONENT WIRING DIAGRAM 42 MULTIFUNCTION REMOTE OPERATING INSTRUCTIONS 43 50 CONTROL SYSTEM TROUBLESHOOTING 51 52 LIGHTING INSTRUCTIONS 53 FIREPLACE PARTS VIEW 54 FIREPLACE PARTS LIST 55 MAINTENANCE AND SERVICE 56 59 IMPORTANT SAFETY INFORMATION 60 SAFE...

Page 4: ...HIS FIREPLACE OR ITS CONTROLS CAN BE DANGEROUS Improper installation or use of the fireplace can cause serious injury or death from fire burns explosions or carbon monoxide poisoning WARNING This appliance is equipped for natural gas or propane gas Field conversion is not permitted The installation must conform with local codes or in the absence of local codes with the National Fuel Gas Code ANSI ...

Page 5: ...hutter Opening Front 1 4 Full Open Air Shutter Opening Back 3 16 Full Open Height without standoff 47 3 8 47 3 8 Width 37 3 8 37 3 8 Depth 24 3 8 24 3 8 Gas Inlet Shutoff Valve pipe 1 2 NPT 1 2 NPT NOTE Air shutter settings are factory minimum settings Some venting configurations may require minor air shutter adjustments for optimum performance GAS SUPPLY PRESSURES GAS TYPE MAXIMUM MINIMUM MANIFOL...

Page 6: ...ed in order to operate the unit The following accessory parts can be obtained from your Empire Comfort Systems dealer If you need additional information beyond what your dealer can furnish contact Empire Comfort Systems Inc 918 Freeburg Ave Belleville Illinois 62220 2623 ACCESSORIES FIREPLACE BARRIER SCREENS SCREEN MODEL DESCRIPTION FIREPLACE MODELS USED ON DFQ272NB Beveled Window Frame with Barri...

Page 7: ...firebox 20 1 2 G The rear exterior width of the firebox 23 3 4 H The height to the firebox standoffs N A I Width from the left side of the box to the centerline of vent 18 11 16 J Depth from back of box to centerline of top vent 8 11 16 K Height from the bottom of the box to the gas line opening 3 1 4 L Depth from the front of the box to gas line opening 22 M Depth from rear of box to gas line ope...

Page 8: ...egarding proximity to heat sources If you have a TV above your fireplace turn off the fireplace and let it cool completely before servicing or touching any buttons on the TV 6 FROM FACE OPENING TO COMBUSTIBLES BOTH SIDES 2 3 4 3 4 2 3 4 6 NON COMBUSTIBLE FINISH MATERIAL MUST COVER THE SURFACE OF THE FIREPLACE FACE FRAMING HEADER DRYWALL SURFACE OF FACE COMBUSTIBLES ALLOWED C O M B U S T IB L E S A...

Page 9: ...side of fireplace to adjacent sidewall is 6 inches CLEARANCES No greeting cards stockings or ornamentation of any type should be placed on or attached to the fireplace The flow of heat out of the appliance can ignite combustibles Figure 5 COMBUSTIBLE MATERIAL 6 TO FIREPLACE OPENING 40 TO FIREPLACE OPENING Figure 4 ...

Page 10: ... Components Important It is always best to locate the fireplace in such a way that minimizes the number of offsets and horizontal vent length Sinceitisveryimportantthattheventingsystemmaintainitsbalance between the combustion air intake and the flue gas exhaust certain limitations as to vent configurations apply and must be strictly adhered to Figure 6 TERMINATION CLEARANCES The graph showing the ...

Page 11: ...5 cm minimum L Clearance above paved sidewalk or paved drive way located on public property 7 ft 2 13 m minimum 7 ft 2 13 m minimum E Clearance to unventi lated soffit 12 in 30 cm minimum 12 in 30 cm minimum M Clearance under veranda porch deck or balcony 12 in 30 cm minimum 12 30 cm inches minimum F Clearance to outside corner See page 10 See page 10 1 In accordance with the current CSA B149 1 Na...

Page 12: ...l codes it is always best to consult your local authority and installation code The use of the following gas connectors is recommended ANSIZ21 24ApplianceConnectorsofCorrugatedMetalTubing and Fittings ANSI Z21 45 Assembled Flexible Appliance Connectors of Other Than All Metal Construction The above connectors may be used if acceptable by the authority having jurisdiction The state of Massachusetts...

Page 13: ... leaks Appliance must be disconnected from piping at inlet of control valve and pipe capped or plugged for pressure test Never pressure test with appliance connected control valve will sustain damage NOTE When using copper or flex connector use only approved fittings The appliance and its individual shut off valve must be disconnected fromsupplypipingsystemduringanypressuretestingofthatsystem at t...

Page 14: ...d by the attached 12 foot harness As shipped this harness is already fed through a strain relief on the bottom of the component access box and is attached to the User Interface Battery Holder NOTE If an auxiliary device is to be used its wiring may be fed through the junction box strain relief Auxiliary device amperage limit is 5 amps NOTE Aone inch diameter hole should be use to pass wiring throu...

Page 15: ...ng headers may rest on the fireplace standoffs Refer to Figures 15 and 16 for minimum framing dimensions NOTE When installing this unit against exterior wall insulate to applicable insulation codes 3 Remove two screws which are accessed through the clearance holes in the rear heat shield See Figure 17 Hand bend the rear stand off as shown in Figure 18 and Figure 19 Replace the two screws previousl...

Page 16: ...33740 7 0515 Page 16 INSTALLATION Figure 18 Figure 19 Figure 20 Figure 21 ...

Page 17: ...mbustibles as shown in Figures 1 and 2 on page 8 For horizontal vent maintain a minimum 1 inch clearance to the bottom and sides of the vent and 3 inches of clearance to combustibles above the vent pipe See Figure 24 INSTALLATION continued Figure 23 HORIZONTAL VENT CLEARANCES Figure 24 ...

Page 18: ...iance can be mounted on any of the following surfaces 1 A flat hard surface 2 A raised wooden platform 3 Fourcornersupports Example Fourconcretemasonryblocks These supports must be positioned adequate is made with bottom standoffs See local codes Note For Horizontal Vent Runs Figure 25 A specific wall thimble see parts list page 55 must be used for horizontal vent installations through combustible...

Page 19: ...T TO EXTERIOR WALL B WALL THICKNESS C 6 15 to 16 1 2 4 3 4 to 6 1 4 9 18 to 19 1 2 7 3 4 to 9 1 4 12 21 to 22 1 2 10 3 4 to 12 1 4 Figure 27 CORNER INSTALLATION VERTICAL 90 ELBOW TO HORIZONTAL OUT THE WALL WALL FIRESTOP THIMBLE VENT CAP 6 MINIMUM 9 MINIMUM D B A C A 52 1 2 B 37 1 16 C 15 1 16 D 74 1 8 Figure 28 Note Ahorizontalventwiththeminimumrequiredverticalrise using a 12 inch section of vent ...

Page 20: ...ng in the vent system if any Use pages 20 to 27 for venting to eliminate issues after installation Check pipe diameter on vent system and fireplace to verify the size is the same NOTICE All outer connection joints must be sealed with aluminum tape screws or silicone sealant rated above 300 F 149 C The inner flue joints do not require any sealant Figure 29 FLASHING STORM COLLAR VERTICAL TERMINATION...

Page 21: ...is hole must be 12 5 8 inches high x 10 5 8 inches wide with its location determined by the amount of vertical rise and horizontal run of the termination See Figure 30 When locating the hole it must be noted that the bottom of the cap must be 12 inches minimum above the ground level or average snowfall and top of the cap must be no less than 18 inches below a combustible projection and no closer t...

Page 22: ...nches Special Note For each 45 elbow installed in the horizontal run the length of the horizontal run MUST be reduced by 18 inches Reduce 3 feet for every 90 elbow This does not apply if the 45 elbows are installed on the vertical part of the vent system Example Accordingtothechartthemaximumhorizontalventlength is 20 feet and if two 45 elbows are required in the horizontal vent it must be reduced ...

Page 23: ... 4 7 8 20 MAXIMUM 12 7 16 15 MAXIMUM 24 7 28 7 6 MAXIMUM Figure 34 Two Elbows Note Subtract 3 feet from the total horizontal measurement for each 90 elbow installed horizontally Subtract 1 1 2 feet from the total horizontal measurement for each 45 elbow installed hori zontally EXAMPLE VENT RUNS INITIAL PIPE LENGTH A Vertical B Horizontal 36 6 10 10 MAXIMUM 48 7 10 15 10 MAXIMUM 4 7 8 17 MAXIMUM 12...

Page 24: ...UM 24 7 28 7 6 MAXIMUM 28 7 32 5 MAXIMUM Figure 38 Three Elbows Note Subtract 3 feet from the total horizontal measurement for each 90 elbow installed horizontally Subtract 1 1 2 feet from the total horizontal measurement for each 45 elbow installed hori zontally EXAMPLE VENT RUNS INITIAL PIPE LENGTH A Vertical B Horizontal 3 7 7 11 6 MAXIMUM 4 7 8 17 MAXIMUM 8 7 12 14 6 MAXIMUM 12 7 16 12 MAXIMUM...

Page 25: ...nents should immediately 2 Remove the cap and shine a flashlight down the vent Remove any bird nests or other foreign material 3 Check for evidence of excessive condensate such as water droplets forming in the inner liner and subsequently dripping out at joints Condensate can cause corrosion of caps pipe and fittings It may be caused by having excessive lateral runs too many elbows and exterior po...

Page 26: ...vertical installations A vent pipe from 0 to a maximum of 8 feet can be used between elbows c Wall straps must be used to support offset pipe every 4 feet This application will require that you first determine the roof pitch and use the appropriate venting components OFFSET CHART RISE OFFSET SIZE 5 X 8 ELBOW DEGREES CHIMNEY SECTION OFFSET INCHES RISE INCHES 45 0 5 5 8 15 3 8 45 6 8 7 8 18 3 8 45 9...

Page 27: ...isc may be used in vertical vent runs of 10 to 40 feet as measured from the bottom of the fireplace Use the restrictor disc when a more yellow flame is desired If the flue restrictor is installed on a natural gas fireplace the rear burner s air shutter must be adjusted to 1 8 in open ...

Page 28: ...rough an interior wall an exterior wall or a ceiling These firestops act as a firebreak heat shield and as a means to insure that minimum clearances are maintained to the vent system Horizontal Firestops Horizontal runs in the vent system which pass through either interior or exterior walls require the use of wall firestops on both sides of the wall through which the vent passes Position the fires...

Page 29: ...and framed hole See Figure 48 If the area above the ceiling is an attic position and secure the firestop on top of the previously framed hole See Figure 49 NOTE Remove insulation from the framed area in the attic before installing the firestop and or vent pipes Figure 47 Figure 48 Figure 49 Finishing Finish the walls with the material of your choice Figure 1 and 2 on page 8 shows the minimum verti...

Page 30: ...om right of fireplace floor 3 Shift the three Floor Liner sections as far forward as possible 4 Locate Rear Panel and place tight against rear wall into rear bottom bracket 5 Locate Left Panel and place into position against left side firebox wall Secure using front upper bracket and screw provided 6 Place Right Panel into position against right side firebox Secure with front upper bracket and scr...

Page 31: ...r to placement onto the burner NOTE Replacement of loose material glowing embers must be purchased from Empire Comfort Systems Inc Application of excess loose material glowing embers may adversely affect performance of the appliance WARNING All previously applied loose material must be removed prior to reapplication TOP View Ember Placement Shown in Shaded Area Figure 51 GLOWING EMBERS ...

Page 32: ... Figure 52 LOG PLACEMENT Attention Do not use Figure 52 to order replacement logs Refer to Page 31 Parts List and Parts View to order logs for your appropriate model number NOTE Once the installation is complete with the glowing embers and log set in place operate the fireplace to verify flame appearance If there are flames directly impinging a log turn off fireplace then remove the glowing ember ...

Page 33: ...3 Left Rear B Part Number 31036 Left Front C Part Number 31036 Left Front C Part Number 31037 Right Front D Part Number 31037 Right Front D Part Number 31039 Center Front E Part Number 31039 Center Front E Part Number 31038 Right Corner F Part Number 31038 Right Corner F Part Number 31035 Center Rear G Part Number 31035 Center Rear G Use Only Manufacturer s Replacement Parts Use of Any Other Parts...

Page 34: ...33740 7 0515 Page 34 LOG PLACEMENT 1 Place Right Rear Log A onto the right side pin on the rear burner TOP VIEW 2 Using right hand hold Right Rear Log A at approximately the angle shown FRONT VIEW ...

Page 35: ...33740 7 0515 Page 35 LOG PLACEMENT 3 Place Left Rear Log B on left side pin on rear burner and attach the top of the Left Rear Log B to the pin on Right Rear Log A TOP VIEW FRONT VIEW ...

Page 36: ...33740 7 0515 Page 36 4 Place Right Front Log D on the two pins on the right hand side of the front burner TOP VIEW FRONT VIEW LOG PLACEMENT ...

Page 37: ...33740 7 0515 Page 37 5 Place Center Front Log E on tab in center of front burner Orient as shown TOP VIEW FRONT VIEW LOG PLACEMENT ...

Page 38: ...33740 7 0515 Page 38 6 Place Left Front Log C onto the two pins on the left hand side of the front burner TOP VIEW FRONT VIEW LOG PLACEMENT ...

Page 39: ...33740 7 0515 Page 39 7 Place Right Corner Log F onto pin on Right Front Log D Rest opposite end of Right Corner Log F in the right corner of the firebox TOP VIEW FRONT VIEW LOG PLACEMENT ...

Page 40: ...33740 7 0515 Page 40 8 Place Center Rear Log G into recess onto the pin on the Left Front Log C TOP VIEW FRONT VIEW LOG PLACEMENT ...

Page 41: ...33740 7 0515 Page 41 TOP VIEW FRONT VIEW LOG PLACEMENT ...

Page 42: ... B E LOOP SPLIT FLOW SOLENOID SLEEVE USER INTERFACE BATTERY HOLDER 3 15 AMP LEARN BUTTON IGNITOR FLAME SENSOR D RECEIVER MODULE INDEX NUMBER DESCRIPTION PART NUMBER A WIRE HARNESS LIGHT SOCKETS R11860 B WIRE HARNESS MODULE TO USER INTERFACE R11552 C WIRE HARNESS SPLIT FLOW SOLENOID TO MODULE R11551 D WIRE HARNESS LIGHTS AND BLOWER TO MODULE R11741 E WIRE HARNESS JUNCTION BOX TO MODULE R11730 ...

Page 43: ...operating the remote system or activating manual bypass of the remote system CAUTION Property Damage Hazard Excessive heat can cause property damage The appliance can stay lit for many hours Turn off the appliance if it is not going to be at tended for any length of time Always place the Transmitter where children can not reach it Figure 55 Figure 56 NOTE This control system includes a Battery Bac...

Page 44: ...ith a paper clip and the IFC module will beep three times to indicate the IFC module is ready to synchronize with the transmitter within ten seconds See Figure 58 Figure 57 SWI BUTTON Figure 58 5 With the batteries already installed in the Transmitter push the On button The Receiver will beep four times to indicate the Transmitter s command is accepted and sets to the par ticular code of that Tran...

Page 45: ...om the Receiver confirms reception of the command Remote Control Display Figure 62 Remote Flame Control The Proflame has six flame levels With the system on and the flame level at the maximum in the appliance pressing the Down Arrow Button once will reduce the flame height by one step until the flame is turned off The Up Arrow Button will increase the flame height each time it is pressed If the Up...

Page 46: ...djust the set temperature press the Up or Down Arrow Buttons until the desired set temperature is displayed on the LCD screen of the Transmitter See Figure 68 SET TEMPERATURE ROOM TEMPER ATURE Figure 67 Figure 68 Smart Thermostat Transmitter Operation The Smart Thermostat function adjusts the flame height in ac cordance to the difference between the set point temperature and the actual room temper...

Page 47: ...ngle beep will confirm reception of the command OFF Figure 71 OFF Figure 72 MULTIFUNCTION REMOTE OPERATING INSTRUCTIONS Remote Dimmer Control Light The auxiliary function controls the AUX power outlet by the dim mable light control To activate this function use the Mode Button Figure 56 to index to the AUX icon See Figures 73 and 74 The intensity of the output can be adjusted through six levels Us...

Page 48: ...Down Arrow Button will turn the secondary burner off A single beep will confirm the reception of the command OFF Figure 75 OFF Figure 76 Remote Auxiliary Relay Control optional with this fireplace The auxiliary function controls the AUX relay outlet To activate this function use the Mode Button Figure 56 to index to the AUX icon Figures 77 78 Pressing the Up Arrow Button will activate the outlet P...

Page 49: ... to avoid unsupervised opera tion To activate this function press the MODE and UP Buttons at the same time See Figure 81 To deactivate this function press the MODE and UP Buttons at the same time OFF Figure 81 Low Battery Power Detection Transmitter The life span of the remote control batteries depends on various factors quality of the batteries used the number of ignitions of the appliance the nu...

Page 50: ...o the wall control or remote control OFF for two or three seconds and then restoring a power supply back on The return of the system to normal operation must be checked under safe conditions by the user and or service personnel Using the Fireplace without a Remote Control The fireplace can be turned ON HI only and OFF with the wall switch The fireplace flame ON OFF is the only function that will o...

Page 51: ... Verify the electrical connections integrity and make sure they are in accordance with the relevant system wiring diagram If necessary replace the wire harness 2 If pilot flow adjuster screw is not sealed check if pilot flow adjust screw is set correctly in accordance with the appliance manufacturer instructions If necessary correct it 3 Replace pilot tube or complete pilot assembly 4 Replace the ...

Page 52: ...ns 5 Remove the provided wiring harnesses from EV2 of gas valve red base and verify voltage at ignition between the EV1 terminal and the ground connection on the valve body 5 1 If the voltage is greater than 0 then replace valve 5 2 Or Replace IFC 6 Check the pressure at the outlet pressure test point out according to the manufacturer s instruction If not in accordance replace the gas valve 1 Veri...

Page 53: ... off all electric power to the appliance if service is to be performed if applicable 2 Locate On Off gas cock and turn clockwise to OFF Do not force LIGHTING INSTRUCTIONS 1 STOP Read the safety information above 2 Turn OFF electric power to the appliance 3 Turn gas cock counterclockwise to ON position 4 Wait ten minutes to clear out any gas Then smell for gas including near the floor If you smell ...

Page 54: ...33740 7 0515 Page 54 FIREPLACE PARTS VIEW 15 16 17 18 19 20 24 23 27 30 25 26 28 21 33 29 4 5 6 7 8 9 11 12 13 14 10 22 32 31 1 2 3 ...

Page 55: ...9 P181 ORIFICE 1 90mm NAT FRONT 19 P320 ORIFICE 57 LP FRONT 20 P245 ORIFICE 43 NAT REAR 20 P208 ORIFICE 1 45mm LP REAR 21 R11675 ORIFICE HOLDER 22 R7572 JAMB NUT 23 33633 THERMOCOUPLE SHIELD 24 R11585 PILOT NAT 24 R11586 PILOT LP 25 30947 VALVE BRACKET 26 R11233 VALVE NAT 26 R11234 VALVE LP 27 R11546 SOLENOID 28 R11523 RECEIVER MODULE 29 R11589 BURNER BASE GASKET 30 30945 BURNER BASE 31 R11550 REM...

Page 56: ...nents Attempted disassembly or repair can damage the control Exactly follow the warnings and the lighting instructions 1 Before lighting smell around the appliance area for gas If the appliance uses LP bottled gas be sure to smell next to the floor because LP gas is heavier than air If you smell gas immediately shut off the manual valve in the gas piping to the appliance or on LP at the tank Do no...

Page 57: ...r and warm water we recommend gas fireplace glass cleaner After that clean the glass two or three times during each season or more often if necessary General Glass Information WARNING Do not operate appliance with the glass front removed cracked or broken Only glass approved for use by the manufacturer in fireplace may be used for replacement The glass replacement should be done by a licensed or q...

Page 58: ...0 7 0515 Page 58 MAINTENANCE AND SERVICE Figure 83 Figure 84 Figure 85 Wiring If any of the original wire supplied with this unit must be replaced it must be replace with 18 GA 150 C wire or its equivalent ...

Page 59: ...iner bracket on top of the right hand liner panel and remove right hand liner panel 5 Remove the Access Plate See Figure 86 NOTE The control Module is located in the front right hand corner of the cavity To remove it lift up and away from the wall NOTE If it is necessary to remove one of the gas valve train components break free the plumbing fittings and remove the screw indicated in Figure 87 COM...

Page 60: ...eshouldbelocated out of traffic and away from furniture and draperies The glass front or any part removed for servicing the appliance must be replaced prior to operating the appliance Work should be done by a qualified service person Any safety screen or guard removed for servicing the appliance must be replaced prior to operating the appliance Keep burner and control compartment clean Vent cap is...

Page 61: ... in escaped gas can adsorb or absorb onto or into walls masonry and other materials and fabrics in a room That will take some of the odorant out of the gas reducing its odor intensity LP Gas may stratify in a closed area and the odor intensity could vary at different levels Since it is heavier than air there may be more odor at lower levels Always be sensitive to the slightest gas odor If you dete...

Page 62: ...rovisions shall comply with NFPA 720 and be ANSI UL 2034 listed and IAS certified 3 SIGNAGE A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight feet above grade directly in line with the exhaust vent termination for the horizontally vented gas fueled appliance or equipment The sign shall read in print size no less than 1...

Page 63: ...n be ordered by your Service Person or Dealer Proof of purchase is required for warranty parts All parts listed in the Parts List have a Part Number When ordering parts first obtain the Model Number and Serial Number from the name plate on your equipment Then determine the Part Number not the Index Number and the Description of each part from the fol lowing illustration and part list Be sure to gi...

Page 64: ...ed in accordance with the instructions furnished with the ap pliance A bill of sale cancelled check or payment record should be kept to verify purchase date and establish warranty period Ready access to the appliance for service What Is Not Covered Damages that might result from the use misuse or improper installation of this appliance Travel diagnostic costs and freight charges on warranted parts...