WHOOP //
USER MANUAL
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One-Year Limited Product Warranty
What Does This Warranty Cover?
WHOOP, Inc., provides a Limited Prod-
uct Warranty to U.S. purchasers that this new WHOOP device, including
the band, battery pack, and USB charging cable (the “Product”), will be
free of material defects or malfunctions that arise during normal use.
How Long Does the Coverage Last?
This Limited Product Warranty lasts
for 1 year from the date of initial purchase of a WHOOP Product. Any
replacement Product will be warranted for the remainder of the original
warranty period or 30 days, whichever is longer, or for any additional peri-
od time that may be required by applicable law.
What Will WHOOP Do?
If a defect arises in the Product, WHOOP will, at its
discretion and to the extent permitted by law, either replace or repair any
defective or malfunctioning WHOOP unit device at no charge, after a cus-
tomer service representative determines that a problem with a Product is
not able to be resolved through troubleshooting and guidance. If WHOOP
repairs the Product, WHOOP may use new or refurbished replacement
parts. Replacement Products may be new or refurbished. In the event
of a defect or malfunction, these are your sole and exclusive remedies.
Shipping and handling charges may apply except where prohibited by
applicable law.
What Does This Warranty Not Cover?
WHOOP does not warrant that the
operation of the Product will be uninterrupted or error-free. This Limited
Product Warranty does not cover software embedded in any Product and
related services provided by WHOOP. See the WHOOP Terms of Use for de-
tails of your rights with respect to use of the software and related services.
This Limited Product Warranty does not cover counterfeit products, units
that have been used contrary to the instructions in the User Guide, Prod-
ucts purchased outside the U.S., or any problem that is caused by abuse,
misuse, accidents, or acts of God. Except where prohibited by law, this
Limited Product Warranty only applies to the original Purchaser of Product
sold by WHOOP or an authorized reseller or sales channel.
This Limited Product Warranty does not apply to WHOOP products or ser-
vices other than the Products; or non-WHOOP products, even if sold by
WHOOP; Products that are, or are reasonably believed to be, stolen; or
software, even if packaged with, sold with, or embedded in the Product.
This Limited Product Warranty does not apply to a Product or part of a Product
that has been serviced, altered, refurbished, or modified by anyone who is
not authorized by WHOOP, nor does it apply to any cosmetic damage such
as scratches and dents. In addition, this Limited Product Warranty does not
apply to damage or defects caused by (a) use with non-WHOOP products; (b)
accident, abuse, misuse, mishandling, flood, fire, earthquake or other external
causes; (c) normal wear and tear or aging of the Product such as discoloration
or stretching; or (d) operating the Product (i) outside the permitted or intended
uses described by WHOOP, (ii) not in accordance with instructions provided
by WHOOP, or (iii) with improper voltage or power supply.
WHOOP excludes all claims for special, incidental, or consequential damag-
es caused by breach of any express or implied warranty. WHOOP’s liability
is limited to the amount of the purchase price.
All other warranties, express
or implied, including any statutory warranty or condition of merchantabi-
WARRANTY
