12
Troubleshooting
Problem
Possible Causes
Solutions
The appliance does not operate
There is a power failure.
The appliance is not plugged in
A house fuse has blown or the circuit
breaker is tripped
Ensure the appliance is plugged in and the
power outlet has power
Replace the broken fuse or reset the break-
er
The appliance is not reaching the
desired temperature
The appliance is placed too close to a
heat source
The door is opened too often
The door is not closed completely
The door gasket does not seal proper-
ly
Adjust the temperature
Keep the appliance away from sunshine or
other heat sources
Close the door tightly and do not open the
door too frequently or for a long period of
time.
Ensure the door gasket is not loose
Frost forming inside the appliance
The environment is too humid
The ambient temperature is too low
The door is opened too frequently for
a long period of time
Although this unit uses an auto-defrost sys-
tem, under certain conditions, manual de-
frosting may required. If frost builds up, try
running the cooler on a warmer tempera-
ture setting
Close the door tightly and do not open the
door too frequently or for a long period of
time
Unplug the unit to allow the frost to melt
The appliance turns itself on and
off frequently
The ambient (room) temperature is too
low or high
A large amount of contents has been
added to the appliance
The door is opened too often.
The door is not closed completely
The door gasket does not seal proper-
ly
Decrease or increase the ambient (room)
temperature
To minimize internal temperature fluctua-
tion, do not add large amount of contents at
once
Close the door tightly and do not open the
door too frequently or for a long period of
time.
Ensure the door gasket is not loose
The appliance makes too much
noise
If the noise is from the fan, it may be
normal operating noise
Contraction and expansion of the in-
side walls may cause popping and
crackling noises
The appliance is not level
The fan makes normal fan noises
Some popping or cracking noises are nor-
mal. They are caused by expansion and
contraction of the inside walls due to tem-
perature changes
Make sure the unit is on a hard and level
surface. Do not place the appliance on car-
pet
The door does not close properly
The appliance is not level
The door was reversed and not
properly installed
The shelves are out of position .
Make sure the appliance is on a hard and
level surface. Avoid placing the appliance
on a carpeted or soft surface
Reinstall door
Correctly install the shelves
Condensation builds up on the
glass door.
Ambient temperature or humidity is
high
Lower the room humidity by a dehumidifier
or air conditioner
Frost forming inside the appliance.
Drawer(s) blocking internal fan
Items are blocking the internal fan
Move drawer(s) to the bottom portion of the
appliance
Move items so they do not block the fan
