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In case of malfunction
The following pages include some quick advice to follow if
you experience problems. Before contacting your hearing
healthcare professional, please follow the advice below:
If the hearing aid is dead, it could be because:
•
The instrument is not turned on
. Make sure the bat-
tery drawer, which functions as the on/off switch, is
pushed all the way upwards and that the word “OFF”
is not visible on the switch.
•
The battery is dead or does not work.
Insert a new bat-
tery. Make sure the battery is placed correctly and
that the battery drawer is closed correctly.
•
The sound outlet of the earmould is blocked.
Blockage
of the sound outlet of an earmould is often caused by
earwax. Clean the blocked sound outlet.