32
IN CASE OF MALFUNCTION
The following pages contain some quick advice on
what to do if your hearing aid stops working or per-
forms unsatisfactorily. If the problems persist, contact
your hearing care professional for assistance.
Problem
Possible cause
Solution
The hearing
aid is
completely
silent
The hearing aid is
not turned on
Make sure the battery
drawer is closed
The battery does
not work
Insert a new battery in
the hearing aid battery
drawer
The sound outlet is
blocked
See page 24
The microphone
opening is blocked
See page 26
The hearing
aid volume is
not powerful
enough
The battery is nearly
exhausted
Insert a new battery in
the hearing aid battery
drawer
The sound outlet is
blocked
See page 24
Your ear is blocked
by earwax
Contact your ENT
doctor/physician
Your hearing may
have changed
Contact your hearing
care professional